Customer Ratings & Reviews
- Model:
- T010-ST-BK-US
- SKU:
- 12586594
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.9 out of 5 stars
to a friend
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing, great purchase, 100% recommended!
I would recommend this to a friendexcellent product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best sounding ear buds I've purchased.
I would recommend this to a friendGreat headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, perfect for the gym and for casual running
I would recommend this to a friendOpen ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for their function. Battery life is great as well!
I would recommend this to a friendConsumer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product appears to have the best sound of all the Shokz products I would by it again
I would recommend this to a friendCrazy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how they managed to make these things do what they do, but they did it. And its amazing.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy they are really good headphones thank you so much
I would recommend this to a friend5 star product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product, it’s super lightweight, and comfortable wearing
I would recommend this to a friendGreat service, Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Fast service. Ordered online. Received the next day.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfort, secure fit, long battery life, perfect for daily use
I would recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not made for people with small ears. I like the sound quality and the battery life is good
I would recommend this to a friendWrongly Hyped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am confused...based on the reviews, people must hate to admit they wasted $300 on something. These are at best $20 headphones. They are not comfortable, they are not loud, they don't conform to your ear and they are definitely not worth the money. If they came free with a phone, I might use them, but overall these, while made good, are not worth any money.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear you're not completely satisfied with your Shokz. Correct positioning can significantly reduce pressure and improve overall comfort. When wearing OpenFit Pro, please make sure that the Shokz logo faces outward and rotate the earbuds until they sit securely and comfortably. If the earbuds feel unstable, you may use the included accessories to improve fit and comfort.
If you feel noticeable pressure in your ears, this may be related to Noise Reduction. When Noise Reduction feature is enabled, the earbuds reduce low-frequency environmental noise, which can create a sensation of pressure for some users. We suggest adjust the noise reduction level to the lowest in the Shokz App or choose a noise reduction level that feels most comfortable for you.
There is also a phone setting that may resolve any low volume issues.
1. Turn Off Volume Limit Settings
For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.
2. Adjust EQ Settings
Connect your headphones to the Shokz App and switch the EQ modes to Vocal or Bass Boost mode.
If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Heavenly buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have a very crisp and clear sound. I highly recommend them.
I would recommend this to a friendNot worth the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly regret buying these Shokz OpenFit Pro. For a product that costs around $250, I expected reliability at the bare minimum—but that’s clearly too much to ask. The biggest issue? The left earbud is already malfunctioning. It randomly cuts out and sound is choppy for callers. For something this expensive, I shouldn’t have to troubleshoot, reset, or wonder if it’s a defect every time I use them. Feels like I paid premium money to be a beta tester. I purchased them 2/26/26, picked them up 3/3/26 and here it is 426/26 having to send them back for warranty. **Save your money or be ready to deal with headaches.**
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenFit Pro. We highly recommend ensuring that the latest firmware version has been updated. We then suggest a manual reset of the headphones. To reset the earbuds by placing both in the charging case and holding the case button for 15 seconds until the light flashes orange. Please clean the charging contacts on both the left bud and inside the case with a dry cotton swab to ensure proper power. We sincerely apologize for any inconvenience this may be causing. Please reach out to our Customer Happiness Team if you have any questions. Thank you.
Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds! Mostly only take them off to charge them.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this purchase. They are great to wear indoor and out.
I would recommend this to a friendLove them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic!! So much better than the beats we just bought
I would recommend this to a friendcomfortable fit and excellent sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! comfortable fit and excellent sound.
I would recommend this to a friendGreat investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, best upgrade, they are everything they say
I would recommend this to a friendShockz
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in the market. I have several other $300 headphones and i don't even wear now
I would recommend this to a friend