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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.7 out of 5 stars with 406 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the product's excellent sound quality, high level of comfort, and impressive battery life. The open-ear design, secure fit, and portability are also positive aspects highlighted by users. A minor concern for a few customers is occasional connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 406 reviews
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones i have experience. Vs beats bose and alk of them. This are tge best ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing heads phone, enjoy my days leasing my favorite music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sounding earbuds of 2026

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding open ear earbuds. The sound and base and balance sounds makes these headphones worth the price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product appears to have the best sound of all the Shokz products I would by it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how they managed to make these things do what they do, but they did it. And its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, they're very comfortable and have good sound. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, perfect for the gym and for casual running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product, it’s super lightweight, and comfortable wearing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy they are really good headphones thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Fast service. Ordered online. Received the next day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrongly Hyped

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confused...based on the reviews, people must hate to admit they wasted $300 on something. These are at best $20 headphones. They are not comfortable, they are not loud, they don't conform to your ear and they are definitely not worth the money. If they came free with a phone, I might use them, but overall these, while made good, are not worth any money.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear you're not completely satisfied with your Shokz. Correct positioning can significantly reduce pressure and improve overall comfort. When wearing OpenFit Pro, please make sure that the Shokz logo faces outward and rotate the earbuds until they sit securely and comfortably. If the earbuds feel unstable, you may use the included accessories to improve fit and comfort.

      If you feel noticeable pressure in your ears, this may be related to Noise Reduction. When Noise Reduction feature is enabled, the earbuds reduce low-frequency environmental noise, which can create a sensation of pressure for some users. We suggest adjust the noise reduction level to the lowest in the Shokz App or choose a noise reduction level that feels most comfortable for you.

      There is also a phone setting that may resolve any low volume issues.
      1. Turn Off Volume Limit Settings
      For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
      For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
      For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.
      2. Adjust EQ Settings
      Connect your headphones to the Shokz App and switch the EQ modes to Vocal or Bass Boost mode.
      If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. They are great to wear indoor and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds! Mostly only take them off to charge them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy. BT not stable during exercise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this. I bought it for regular walks and travel as it is more space-efficient than the Shokz bone conduction headphones. Every single time I use them they repeatedly drop connection. I have followed all the instructions to reset, renew BT connection, update firmware, etc. They are hands down the worst/least reliable earbuds I've ever used.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Shockz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the market. I have several other $300 headphones and i don't even wear now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic!! So much better than the beats we just bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good earbuds. Friendly phone app. Good ANC performance. Only happened unexpected load noise once outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Sound is awesome and they fit well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comfortable fit and excellent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! comfortable fit and excellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, best upgrade, they are everything they say

    I would recommend this to a friend