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Customer Ratings & Reviews

$79.95

Customer reviews

Rating 4.5 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality, comfort, and battery life of the OpenMove headphones. Many appreciate the fit and lightweight design, as well as the reasonable price and easy connectivity. Some users find the volume and bass to be lacking. Overall, the open-ear design allows for environmental awareness during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,341 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy these. I like being able to hear my music and if someone is talking to me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesnt stay in place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to muxh for my preference, sound quality was poor

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were purchased for my 15yo who didn’t like them to which I’m glad because I love them. I have Beats Solo pro and I know that’s apples and oranges but the quality is something you would expect from apple,Bose, or other high end devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect gift for my 8 year old who loves listening to music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality on this product, I wish it had s better sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So comfy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like you are not wearing anything and the music is inside your head.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bone Conduction is a negative for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound quality but they work. Found out bone conduction doesn’t agree with me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Jaw Bone headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset worked perfectly- I am very sensitive, have TMJ and at times migraines- the salesperson said he loved his and they stayed charged for minimally two days. I work online and use a headset for minimally three to five hrs somedays. These work off of your jaw with a vibration! Unbelievably disturbing! Returned after trying for three hours

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love Shokz, but uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Shokz, but this model is less comfortable and I returned it for an Open Run

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.. worth the money.. would buy it again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Probably not water resistant

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well for 3 months and then stopped working. Maybe my sweat got into the electronics, but they weren’t damaged in any other way.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- We're sorry to hear your OpenMove is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Microphone Issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphon's microphone has stopped working. Our sound is too slow to be heard by others. I coudn't find the serial number so I have submitted a claim on your website without serial number.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Yasir- Shokz here! We're sorry to hear this has been your experience. Our Customer Happiness Team should be reaching out to you soon with a prepaid shipping label. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    Go for the pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the OpenRun Pro, the Move is very tinny, no bass. I had the original Blue 2 s, want to replace with new tech, this doesnt sound anywhere close to the original. The pro is a fine bone conductive device. We also have the opencom for work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. And couldn’t return them only gave 15 days not 30-60 like most places with receipt. Would not recommend now we are stuck with them. Bad news on this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Aftershokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit around the head like they should. They should make them adjustable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can i return this now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can i return this now? I dont feel comfortable using this decise

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Ajay- Shokz here! We're sorry to hear you're not completely satisfied with your OpenMove. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Shockz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the new technology is a good idea but,i really dont care for the new shockz because they dont get very loud and when you do turn the volume all the way up it tickles your ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not universal fit. I have had mine for 1 month. The sound quality for music is not great. Phone calls sound quality is fine. The bone conduction is not great on me. They seem to be a bit big for my head. If I had a ponytail, they may sound better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling vibrate on hears,,a little of heat felt too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware - purchase the Best Buy protection!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stopped working two weeks after they were eligible for a return via Best Buy. They were getting normal daily use, and simply turned off and now they won't charge. The company is supposed to have a two-year manufacturer warranty, but I've filled out the form online and have yet to receive a response.

    No, I would not recommend this to a friend