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Customer Ratings & Reviews

$79.95

Customer reviews

Rating 4.5 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality, comfort, and battery life of the OpenMove headphones. Many appreciate the fit and lightweight design, as well as the reasonable price and easy connectivity. Some users find the volume and bass to be lacking. Overall, the open-ear design allows for environmental awareness during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,341 reviews
  • Rated 1 out of 5 stars

    Don't buy these. Worst pair ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone sucked. The worst pair of headphones I ever purchased. Went in the store to exchange a pair of Sony WI-C400's. I was told they stopped carrying them, and I reluctantly bought this as a replacement. Worst pair ever. Returned them and went on ebay and found 4 brand new pairs 400's for a song. Don't buy these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery dies fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks the battery started dying faster even while not using it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than earbuds they got to be in ear to get sound quality and they don't sound as good as earbuds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not. uy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These suck. I would not but uy these again sound is terrible everyone always says they cannot hear me

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey there! We're sorry to hear that you aren't satisfied with your OpenMove headphones, we have a two-year warranty if you feel that you've received a faulty pair. Please contact our Customer Happiness Team for further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Okay aound but wont hold a charge.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold a charge so you habe constantly charge it. Wouldnt buy again and was past the tjme for me to be able to teturn.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenMove are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Broke after 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of use, this device does not work anymore. I have contacted their warranty department, but as far as this product goes, it has not been the best one I have come across.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shokz- Open Move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good sound quality, not what i expected. !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly a dissapointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped turning on anout a week into use, tried charging with no luck, will probably return

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello-Shokz here! We're sorry to hear your OpenMove is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Useless...(for me)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small. Barely got them over my ears and they sat a little behind my ear canal. Tilted my head back just a tad and they would pop off. Never got to hear how they sound. Recommendation rating is unfair as I had to choose.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Think twice before buying

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience, I wanted to really like them, I just could not keep them. No app to fine tune the sound. The vibration in front of my ears was a big turn off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    too small!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were pretty good but they didn't fit around my neck

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all that great for the price charged for this product .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sit on your temple, not in your ears, and they vibrate the entire time you’re hearing the voices or music

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Shockz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is hard to turn on. I have to mash several times to get the headset to turn on. Right side keeps going out. Worse pair I’ve ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Entry level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom end entry level. Would get the one with a mic if you talk on them

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenMove. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Perry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not adjust them, alittle movment of head would make them so you could not hear them good, did not like they only were good for 6 hours

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The connection is not stable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound not stable sound like….. …. … Cut off hear not hear

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenMove. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Very dissappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially loved these things, and thought they may be too good to be true...as it turns out, I was right. They died right after the return window closed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is real low and poor quality sound. I will not recommend

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenMove. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Im Beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointment and false duplicates not magnetic like advertising

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      H Melissa- Shokz here! We're sorry to hear you aren't completely satisfied with your OpenMove. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT