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Customer Ratings & Reviews

$79.95

Customer reviews

Rating 4.5 out of 5 stars with 1350 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,350 of 1,350 reviews
  • Rated 1 out of 5 stars

    Faulty product and faulty company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones completely stopped working after 9 months of use. I am OCD about my electronics, and follow every charging instruction to a T. I can’t understand how a product can be completely worthless in less than a year of use. What’s even worse is that the Shokz website is inoperable. There is no way for me to submit a warranty claim. I am hoping Best Buy will honor the warranty.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Jordan- Shokz here. We're very sorry to hear this has been your experience. All Shokz do come with a two year warranty that can be submitted through our Shokz site. Please make sure you are visiting Shokz site and not our previous name "AfterShokz" to file your claim. Reach out to our Customer Happiness Team if you'd like further assistance. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Had higher expectations, sadly they did pan out.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I heard these were the best “conducting” headphones I had to try them. However what I learned was these don’t ‘conduct’ anything. I was expecting sound to be transferred like the old sonic toothbrushes that played music while you brushed and you heard songs played in your head. Basically the music is directed into your ears while the speakers sit in front of them and not on them like traditional earphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made in a long time.I would highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things do not last. Its a good idea, but I had a pair die within a year of purchase. They sent me a new pair, which died within another year. They won't turn on or take a charge. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this product to work correctly. It sounded like I was listening through a can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a good product. Won’t last four months. Think of this post when you throw them in the trash.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. *Friendly reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Poor product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and does not stay in place. I used it less then 4 days.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    N/a

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for the firs three months and not working right after that

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi -Shokz here! We're sorry to hear your OpenMove are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Gave me a throbbing headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gave me a 3-day headache. Do yourself a favor and don't buy these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was expecting much better sound quality. Wouldn’t recommend

    No, I would not recommend this to a friend