Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality, comfort, and battery life of the OpenMove headphones. Many appreciate the fit and lightweight design, as well as the reasonable price and easy connectivity. Some users find the volume and bass to be lacking. Overall, the open-ear design allows for environmental awareness during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,356 reviews
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones I do not like sticking earbuds in my ear so i got these. The design is great. You can still use them and be aware of your surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 11 year old. I hate inner-ear ear buds, they make me worry for her hearing. These are a good product with a lot of features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too bulky

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bulky and uncomfortable especially with glasses. I returned it and bought the Shokz Mini instead. The mini fit much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shokz bone conduction headphones for large skulls

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a large skull only,otherwise it falls off and dissapears into the ethers.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenMove. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    Didn’t work for me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone will give you pressure headache. Sits on a pressure point. I started using and immediately got a light headache then increased. I had to return and get money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not as good as I hoped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the appeal to runners but they did not fit my head and the sound quality is worse than a $30 pair of truly wireless earbuds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth headphones I’ve ever owned!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve ever owned. This is the 7th pair I’ve purchased for a family member. My wife and I love ours!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth headphones I’ve ever owned!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve ever owned. This is the 8th pair I’ve purchased for a family member. My wife and I love ours!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough volume to use with my motorcycle.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them to use under my motorcycle closed helmet, unfortunately I could hear nothing from them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Letdown

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When positioned properly they’re more like really quiet earbuds than bone conduction headphones. Sizing isn’t adjustable. Not what I was expecting

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased product it was a replacement that we were trying to get same quality as the last one & it was not what I expected .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great until they failed in a few months

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed and it is a current cluster circle to get either best buy or the company to replace them. Got the geek squad protection and it is still under warranty = neither wants to touch it.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money! They sound terrible and are very uncomfortable on your ears and the behind your head band doesn't stay in place and hits your collar when turning head. I returned them the next day after i purchased them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's better than normal headsets

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for myself and I also purchase 1 for my wife for Christmas. It is a great gadget

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these. Worst pair ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone sucked. The worst pair of headphones I ever purchased. Went in the store to exchange a pair of Sony WI-C400's. I was told they stopped carrying them, and I reluctantly bought this as a replacement. Worst pair ever. Returned them and went on ebay and found 4 brand new pairs 400's for a song. Don't buy these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst time for a party

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wrost device ever... please do not purchase this cheap device if you connect with a device it doesnt conect to any other one never ever again, waist of money

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Veronica- Shokz here! We're sorry to hear you are experiencing issues with your OpenMove. In this case, we'd suggest a manual reset of the headphones. OpenMove also has a multipoint pairing feature. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Battery dies fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks the battery started dying faster even while not using it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Almost earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than earbuds they got to be in ear to get sound quality and they don't sound as good as earbuds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not. uy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These suck. I would not but uy these again sound is terrible everyone always says they cannot hear me

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey there! We're sorry to hear that you aren't satisfied with your OpenMove headphones, we have a two-year warranty if you feel that you've received a faulty pair. Please contact our Customer Happiness Team for further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Broke after 4 months

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months of use, this device does not work anymore. I have contacted their warranty department, but as far as this product goes, it has not been the best one I have come across.

    No, I would not recommend this to a friend