Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$124.99
Save $4.96
Comp. Value: $129.95

Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the OpenRun Wireless Headphones for their decent sound quality, comfortable fit, and insane battery life. Many users also find them lightweight and value their water resistance and easy Bluetooth connectivity. While the bass may be somewhat lacking for some, and there may be some buzzing at high volume, the price is the biggest drawback mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Product but failed design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is such that it started aching my ears and had to return it. The sound quality is excellent and no complaints about it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs indicate that the battery lasts 8 hours, which may be true. I listen to music all day and only get 4 hours out of them before they tell me to recharge. Not worth the money spent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Shokz Open Move for a couple of years and enjoyed the quality sound of music and calls. I decided to purchase these after my last pair died. This pair of OpenRun was terrible. When speaking on the phone everyone complained it sounded like I was speaking though a tin can. Not to mention the battery life was not at all what I am used to with the OpenMove. I returned the same day. Junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted a couple of days

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was bummed that my shokz air stopped working. Went to pick these up, and to be honest, I think the shokz air were louder. Long story short, the open pro only lasted literally 4 days. Never turn back on. I didn't bother with them much because my 1st pair went out the same way. Until they fix their battery issues, I will avoid for now unfortunately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT waste your money

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CRAP, I have purchased three of these not one lasted more than six months. they stop recharging, just die forever.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenRun is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Warning! Don't buy if you need to take calls

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit comfortably and seem to work well for listening to music, but these are terrible for calls. The person on the other end will hear everything going on in the room except you talking. Its almost like the background noise cancelling works against you and not the background noise. I was outside the return window when I figured out the problem was not just my headphones, but it's a problem with the design itself. Don't make the same mistake I did :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok but battery doesn’t last long other then that there not to bad definitely not worth the money tho.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! Thanks for sharing feedback! We're sorry to hear the battery is not lasting as long as they should. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or contact our Customer Happiness Team. Thank you! *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* AfterShokzCHT

  • Rated 1 out of 5 stars

    Bad and Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these the end of Dec 2019, love the headphones when they work. I have sent one pair back due to constantly shutting off on their own, and the replacement pair is doing the same thing. I love the fact they aren’t in my ears but hate that they won’t stay on. I am in the process of returning the second pair. As of now I would not recommend, love the headset but highly disappointed. Do not work as advertised with my IPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad battery life, poor customer service.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones cost $140 and the battery lasts 80 to 90 mins. I'm a runner and really needed to try these since i run outside mostly. I used it for 2 weeks, it never lasted more than 2 days literally. I run for 50 mins daily but they always died on my every 2nd day. Did email the company but never heard from them for so i just returned this trash. They come with 2 years warranty but if the company doesn't even bother to reach back in a week then im better off returning these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great in Noisy Environments

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial impression that these were pretty cool, however, in a higher noise environment like a gym the best solution was to use earplugs to reduce the ambient noise. These are definitely not noise cancelling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Best headphones I've ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for listening to music while riding my ebike, but after wearing them just once, I now where them all the time. You'll forget you have them on, they are so comfortable. Sound is great, I know some reviews commented on not a lot of bass, which is true. But having them on a comfortable sound level where you can still be aware of your surroundings and even have a conversation with someone, sound quality is excellent. Also, fit is amazing, they will not fall off your head, I can't think of any activity that these will not hold up to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear Buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found it really hard to connect and use. I have not been able to use it but a couple times.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear this has been your experience. Please visit our website's Support center or reach out to our Customer Happiness Team so that we may further assist you. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    Disappointed with the sound quality - RETURNED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While he lack of bass output is significant, I could have lived with it if those listening to me speak on my mobile or on calls/videos on my laptop had not mentioned that the sound was mediocre.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a present for my brother after I had previously had a pair of OpenRun Pros, they work well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    worked for 2 weeks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reraly liked this at first. Good soundand easy to use. The bad it worked for two weeks and wont turn on now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good concept/ Breaks Easily

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made. Stopped working, easily breakable and rattles.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Sara- We're sorry to hear your OpenRun has broken. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Did not sound good at all, no app support

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The position where these earphones sat in my temples was too forward and the sound was muffled. Also the app doesn’t link to these “down model” units.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery is terrible!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not bad. They are quite comfortable to wear. But, the battery life is terrible. Maybe four hours from complete charge. Definitely, would NOT recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good …

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume no good , sending back. Returning item tooo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not great either

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, small but battery life is not great. I usually have to charge them after a workout maybe an hour and a half. It may work for 2 workouts but it would be risky. These are not loud at all either. It does suffice but if your looking for great sound this may not be the best option. If your looking just to have some jams while working out then they are ok for that

    No, I would not recommend this to a friend