Customer Ratings & Reviews
- Model:
- S803-ST-BK-US
- SKU:
- 6492431
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the OpenRun Wireless Headphones for their decent sound quality, comfortable fit, and insane battery life. Many users also find them lightweight and value their water resistance and easy Bluetooth connectivity. While the bass may be somewhat lacking for some, and there may be some buzzing at high volume, the price is the biggest drawback mentioned.
This summary was generated by AI based on customer reviews.
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 weeks. Then it would not turn on and got very hot while charging. Luckily, it did this on the last day I could return and I did. Replaced with the open move model and it would not turn on out of box. This company has a problem.
No, I would not recommend this to a friendI loved these until they died after 2 1/2 months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these until they died. I had them 2 1/2 months and had no issues with them whatsoever. Then they just died. Stopped working, won't charge, no lights, no sounds, nothing. I can't return them and can't afford new ones. So disappointed.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello-AfterShokz here!,
We're sorry to hear your AfterShokz isn’t turning on. We have a two-year warranty on all AfterShokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team at Hello@Aftershokz.com so we can assist you further. Thank you!
Uncomfortable.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave headphones 1 star because there are very uncomfortable. They are very small, and I have a big head. The headphones pinches just behind the ears causing discomforted. I never even turn them on, return to right away.
No, I would not recommend this to a friendDid not work at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived as new in a sealed box and since day one the battery drained in matters of minutes. Did all the recommendations from the website Troubleshooting and it helped for a one time use then drained again. I returned and will be shopping for different brand.
No, I would not recommend this to a friendNot happy with the service at best buy on Ray & I-
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great only problem was the staff it was my birthday and I was supposed to get 10%off and the girl at the register refused to give me the 10%. Just because she hated her job doesn't give her the right to ruin the say for the rest of us.
I would recommend this to a friendbattery dead after 8 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked these headphones in the beginning. But 8 weeks after purchase, the battery has died. The return period closed a month ago so I seem to be left with a malfunctioning item that cost me $139.
No, I would not recommend this to a friendWill mute on many apps such as Zoom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not work with many apps. They will mute you while you are speaking. Shokz rep gave me the truth when I called them.
No, I would not recommend this to a friendShokz - NOT water resistant at all.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Used a few times while working out. Not even close to being water resistant. The unit will not turn on.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you!
Not a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth to buy, sound quality is worst, disconnecting automatically even it’s charge is full,
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thanks!
AEROSHOCK BLAHHHH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the noise canceling isn't up to my standards as a truck driver. Blue Parrot provided better quality hearing and more talk time. The technology though is very impressive, good pair of headphones to impress friends.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay charged. I have to charge it every time I need it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Lesley-Shokz here! We're sorry to hear your OpenRun is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Realy bad!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad I bought two and both had charging problems!!!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Nothing like my other shokz
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep turning off after a bit of no use. My other pair never did this.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too tight on my ears they were very uncomfortable to me. And the sound was terrible. Doesn’t let you when you have a phone call.
No, I would not recommend this to a friendNot Recommended
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with the sound quality at all. It sounded hollow and distant. When I was outside, the ambient noise drowned out the output. I returned it.
No, I would not recommend this to a frienddon't last
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these back on March 2020 and as of today july, 17th the right ear is nothing but static......And I'm not even going to mention the customer service.....NO PHONE NUMBER / and dont respond back to emails......
No, I would not recommend this to a friendI wouldn’t of even left one star but I had to I on
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t of even left one star but I had to I only had these since March 7, 2022 and it is now June 28, 2022 and they no longer work They won’t power on
No, I would not recommend this to a friendSeemed decent for the 5 minutes they worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with my phone and used for a couple minutes to ensure unit worked. Plugged it up to a charger and 2 hours later headphones no longer work. :( Will update after I get a replacement.
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great sound quality buy serves its purpose, I guess
I would recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continues to break every year for no reason. The speakers inside come loose and rattle. This is our second replacement.
No, I would not recommend this to a friend