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Customer reviews

Rating 4.7 out of 5 stars with 1473 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,473 reviews
  • Rated 3 out of 5 stars

    Irritated my skin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not what I thought they would be. The material broke my skin out, leaning me with a very nasty trash on the side of my ear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . Great for over the ear but has no bass sound. If just listening to audio it’s perfect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works as advertised and expected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it two weeks and work good but now they don’t charge.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi AlbertoC -Shokz here! We're sorry to hear your OpenRun mini is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Love my Shook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Shokz. Have put my I pod pros to bed becasue the Shokz's are so much nice to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight, comfortable, great battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ears are open but still get to listen to my music. I love these, my whole family uses them now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable …to a point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i didnt like. When the volume gets to a certin level of loudness the vibration in my ear becomes a distraction and feels like theres a bug is in my ear making it uncomfortable at that point.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failed Just Outside Warranty Period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were OK for the time they worked, but three months after the warranty period, they no longer can be turned on. Shokz doesn't offer service to fix broken units.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenRun mini is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a headache quickly after 35 minutes. Great sound and loud.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Teresa- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 3 out of 5 stars

    Good concept

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of these is good, however this model does not keep power very long or battery rate not as expected. The headphones disconnect frequently.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Comfortable, great sound. Only complaint is the specialized charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The minis fit women better because they are smaller around the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for runs. Can hear traffic when running and hear music/podcasts

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SHOKZ Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great pair of headphones, but if your environment is noisy, it gets hard to hear what you are listening to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool pair of headphone, but they lose charge to soon and causes a headache after a length of time of wearing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for everyone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your into loud music, these are not for you. But if your like me and just want to listen to something casually and still be able to hear your surroundings. Then i would recommend these to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works for me!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! I bought the mini version so that I did not have as much of a loop behind my head. I can pause a song by the touch of a finger on the outside of the unit, making it easy to use. When I am walking outside, I need to be aware of my surroundings. These allow me to hear cars etc, but also let me enjoy a book or music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor bass transmission

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the design and sound, but does not transmit low frequency tones well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent alternative to on ear headphones and earbuds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I've kinda wasted my money on this product.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Jeremy- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun. Please reach out to our Customer Happiness Team if you have any questions. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT