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Customer Ratings & Reviews

$89.95
Save $40.04
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 1599 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent Sound Quality, Comfort, and Fit of the product, along with its long Battery Life. However, some users note that the Volume can be too quiet at lower settings and that the Bass could use more emphasis.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,599 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The day I bought these, I had lost my first set in Kohls parking lot and couldn't find them when we realized it. Was so used to using it, had to replace right away. Awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to use alot yet so far very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This open runMini Bone Work's well with my hearing aid's very helpful when I get call's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AfterShokz headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them! Great for workouts and running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality, will not charge.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months sound quality decreased significantly, after 1 year and 1 month the device will not charge. O when in a call, others complain the microphone is not good.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there-Shokz here! We're sorry to hear your OpenRun mini is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones and pretty comfortable to wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i love that it connects to 2 devices at the same time (work phone and personal)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fine. Would prefer a charging cable like usb c.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    fits perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved these. They look small, but fit perfect. She can still hear me when something is important, but they are perfect for zoning everything else out. Fits perfect under beanies as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bone Conduction Headphones Ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BEST BEST HEADPHONES EVER!!! Do not hesitate to buy!!

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Great theory but fails to execute in sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology but the sound is so trash that I can't believe people bought these and rated them so high. I am not sure if I received a defective model but the sound is so distorted even at 60% volume and zero bass. I'll stick to in-ear headphones. Don't want to take another chance with a new pair.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 4 out of 5 stars

    Good for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear what’s going around you and still work safely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, but doesn’t block noise, so it takes a minute to get used to.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and peak volume didn't cut it for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They ok !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying this the sound quality is good the only bad thing is it vibrates next to your ear and you get a vibration on a phone call or great to listen to music I wasn’t too crazy bottom so I had to return them but I would say they’re OK

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Graet for visually Impaired!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when you have vison issues and rely much more on hearing. You are able to stay aware and not boxed away in private room when hearing Now needs your attention.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger broke in a week.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 5 stars but the charger cord broke in a week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too big, poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I hoped these bone conduction earphones would bypass a minor hearing loss in one ear (they didn’t), I would have kept them had the sound quality been comparable to my AirPods and they fit better. But even the smaller ones were not snug against my neck, and the sound quality was affected when I turned my head in any direction from straight ahead. Thus, they are really geared to sports activities such as running or walking, and definitly cannot be used to relax in a chair as the bar that goes around your head hits whatever you lean against and changes how they sit on your head and ears. And they definitely are meant for smaller heads.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Having at least a 1-inch gap between your head and the headband is normal. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever had and I have had a lot of them. You can hear what ever you need to and still listen to your music or whatever. Fantastic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great, until it diddn't. bought 7/8/24 and today, 8/28/24 it no longer will turn on. I've contacted the company for replacement

    I would recommend this to a friend