Customer Ratings & Reviews
- Model:
- S803-MN-BL-US
- SKU:
- 6512798
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the product's excellent sound quality, comfortable fit, and long battery life, making them suitable for all-day wear. They also appreciate its lightweight design, clear connectivity for calls, and features that enhance awareness of surroundings and water resistance. However, some users note that the volume can be too quiet at lower settings, and the bass could use more emphasis.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
fits perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved these. They look small, but fit perfect. She can still hear me when something is important, but they are perfect for zoning everything else out. Fits perfect under beanies as well.
I would recommend this to a friend Good for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can hear what’s going around you and still work safely
I would recommend this to a friendWorked well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but doesn’t block noise, so it takes a minute to get used to.
No, I would not recommend this to a friend- Cons mentioned:Volume
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and peak volume didn't cut it for me
No, I would not recommend this to a friend - Pros mentioned:Sound quality
They ok !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying this the sound quality is good the only bad thing is it vibrates next to your ear and you get a vibration on a phone call or great to listen to music I wasn’t too crazy bottom so I had to return them but I would say they’re OK
I would recommend this to a friend Poor sound quality, will not charge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months sound quality decreased significantly, after 1 year and 1 month the device will not charge. O when in a call, others complain the microphone is not good.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there-Shokz here! We're sorry to hear your OpenRun mini is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
- Cons mentioned:Bass
Great theory but fails to execute in sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great technology but the sound is so trash that I can't believe people bought these and rated them so high. I am not sure if I received a defective model but the sound is so distorted even at 60% volume and zero bass. I'll stick to in-ear headphones. Don't want to take another chance with a new pair.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Charger broke in a week.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 5 stars but the charger cord broke in a week.
I would recommend this to a friend- Pros mentioned:Sound quality
Graet for visually Impaired!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful when you have vison issues and rely much more on hearing. You are able to stay aware and not boxed away in private room when hearing Now needs your attention.
I would recommend this to a friend Outlet Purchase Not Arrived
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never arrived. I've had multiple items bought from Outlet with shipping fulfilled by Roadie that do not show up. Best Buy does not provide opportunity to report the item does has not arrived because it is fulfilled by a subsidiary.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly so they may resolve this. Our Customer Happiness Team is also available if you have any questions. Thank you.
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have ever had and I have had a lot of them. You can hear what ever you need to and still listen to your music or whatever. Fantastic
I would recommend this to a friend Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great, until it diddn't. bought 7/8/24 and today, 8/28/24 it no longer will turn on. I've contacted the company for replacement
I would recommend this to a friend- Pros mentioned:Sound quality
Great Upgrade from previous version
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent. We had the older version and this version is much clearer and loud. If you have the volume high enough, they almost become noise canceling.
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my wife and she never takes them off. Phone calls, podcasts, she even wears them on the hot tub. She asked if we could rank 6 stars instead of 5
I would recommend this to a friend Too big, poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I hoped these bone conduction earphones would bypass a minor hearing loss in one ear (they didn’t), I would have kept them had the sound quality been comparable to my AirPods and they fit better. But even the smaller ones were not snug against my neck, and the sound quality was affected when I turned my head in any direction from straight ahead. Thus, they are really geared to sports activities such as running or walking, and definitly cannot be used to relax in a chair as the bar that goes around your head hits whatever you lean against and changes how they sit on your head and ears. And they definitely are meant for smaller heads.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Having at least a 1-inch gap between your head and the headband is normal. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you!
Unique charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product but doesn’t come with a universal charger. Charger is a magnetic charger that will only work with that device so don’t lose it. Would be nice to keep the USB-C from its bigger brother
I would recommend this to a friend- Pros mentioned:Sound quality
Mini or Regular Size, they work great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One person in the office started using these for TEAMS meeting. Everyone was hooked. Tried them out and they work excellent. Will definitely buy more.
I would recommend this to a friend - Cons mentioned:Volume
Not that great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the fit! depending on location one can’t hear broadcast unless the volume is turn up which i wouldn’t recommended the vibration will hurt ears
I would recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun mini. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy so they may further assist you with a return. Thanks!
- Pros mentioned:Sound quality
Really good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a tech person but these AfterShokz work really well. I have them paired with my Garmin Fenix 6X Pro Solor. The sound is good enough for me.
I would recommend this to a friend Good headphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Works as advertised and expected
I would recommend this to a friend