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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.7 out of 5 stars with 1612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, comfortable fit, and long battery life, making them suitable for all-day wear. They also appreciate its lightweight design, clear connectivity for calls, and features that enhance awareness of surroundings and water resistance. However, some users note that the volume can be too quiet at lower settings, and the bass could use more emphasis.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,612 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Horrible Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE, I should have returned them. They will only connect to my phone, not my tablet. Both are Samsung. Also very low, i cant use then to talk outside, I can't hear the caller with outside noise

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Used for babysitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re a good pair of headphones for daily use if you’re a nanny

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep getting static shock. Sometimes calls aren't very clear. It would go into silence mode and wouldn't ring or connect to my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge all the time. Placed it on the charger for over 16 hours and the battery died after 3 hours.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning because it didn’t fit. I honestly prefer my $20 version

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work without Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not meant to be used on a pc without Bluetooth, and I needed them for work

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great idea, but they didn't work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these, but they didn't wow me. The mini size fit great, standard would have been too big in the back. The sound was fine for listening to music and podcasts, but it was muddy at both ends on voice/zoom calls. Also I felt pressure where the speaker rests and they got uncomfortable when worn for an hour or more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I've kinda wasted my money on this product.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Jeremy- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun. Please reach out to our Customer Happiness Team if you have any questions. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not what i expected, leave a space in the back that make it inconvenient when working out.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun mini. Having at least a 1-inch gap between your head and the headband is normal. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move product for what they are not top of the line not poor quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for adults too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular sized ones but they were too big at the back of my head, so I got these. I was worried that they would only fit children’s heads but they fit mine (and even so, it’s still slightly big). I’m glad I purchased these. Very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. But the Voice lower then expected. It can connect only one device

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is a disasters Is just 3 a half hour.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey Nando! Shokz offers a two-year warranty on all of our headphones. If you feel you have a unit with a faulty battery, please visit our website to file a warranty claim. We look forward to assisting you. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Удобные

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Микрофон звенит при разговоре, хотя ранее пользуюсь версией не мини и всё хорошо

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Здравствуйте, это Shokz! Нам жаль слышать, что у вас возникли проблемы с наушниками Shokz. В этом случае мы рекомендуем выполнить сброс настроек наушников вручную. Если сброс не решит проблему, напоминаем, что на все наушники Shokz распространяется двухлетняя гарантия. Пожалуйста, свяжитесь с нами, если вам потребуется дополнительная помощь. Спасибо! AfterShokzCHT

  • Rated 2 out of 5 stars

    Cool concept. Just not for me personally.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be just me or I chose the wrong model. I would return them if possible. But they are not terrible… try them for yourself.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe i dont like the bone conducting headphones but I dont like how they feel on my head. I also dont like the microphone feature, it picks up all the background noise.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun mini! We have a 45-day return policy. Please contact the Customer Happiness Team or visit our website directly to if you decide these are not a good fit for you. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only leaving two stars as it didn’t fit my head. They were far too big even being the mini. Opted for the shockz open fit which are amazing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. They work great i canjear what is going on around me while still listening to music while out walking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought these would be different. This is my 3rd4th set. These don’t give the sound as the previous ones did. I’m disappointed.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun mini. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with safety in mind. You can listen to anything while still being able to hear what is going on around you. Excellent

    I would recommend this to a friend