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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.7 out of 5 stars with 1612 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent sound quality, comfortable fit, and long battery life, making them suitable for all-day wear. They also appreciate its lightweight design, clear connectivity for calls, and features that enhance awareness of surroundings and water resistance. However, some users note that the volume can be too quiet at lower settings, and the bass could use more emphasis.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,612 reviews
  • Best Buy Employee

    Rated 2 out of 5 stars

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty cool concept but the sound quality isnt that good on these

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Jess- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun mini. Since this order is fulfilled by BestBuy we kindly ask that you reach out to their customer service directly to learn of their return policy if you decide these are not a good fit for you. Thanks! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible for talking on the phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, but horrible for talking on the phone.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely meets my high expectations. Speakers hurt my ears, but not these. Waterproof too. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! The abilty to be filly functional while using these for music or phone is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been one year and I love them. Work well with android and iPhone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t believe the poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality when using with an iPhone is poor. Sound level is fine

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Charles - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun mini. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    No noise canceling mike

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this version of Shokz bone conduction headphones and nobody could hear me because of the background noise. They said it sounded like I was standing in a waterfall. I hope this new one is better or I will have to send it back too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too tight around head and ears.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable for my purposes. Ended up returning them. On/Off buttons difficult to manage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cool design, caused headaches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these, as regular earbuds often are uncomfortable and I like the over-the-year option. However, they gave me terrible headaches, in multiple attempts to get used to them. For example, I did a 1 hour call on a Saturday morning -- and the headache I got afterwards lasted until the next day. I'm bummed! Was hoping this was the right product for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brothers use, he said it failed to serve him, he could not use it. I sent it overseas, so I could not do much about it. Just left it.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. If you'd like assistance with your OpenRun, please reach out to our Customer Happiness Team. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Battery life was no good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where i work we're allowed to have one head phone in or these since they're not in your ears but the battery life is garbage. They lasted from 6am to almost ten. My Samsung earbuds pro last with just one earbud last from 6am to 1 to 2ishpm. Definitely going to be returning these! Also the sound quality sucked and they caused headaches!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. I use these everyday! For music and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for big heads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound music and talking, the only proble is its bot designed for larger heads

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead within 90 days

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few month after receiving the device will not charge or turn on. After back and forth with AfterShokz support they promised a replacement. 6 weeks later a obviously refurbished standard size (not mini) arrived. Be ware the manufacturer can't stand behind their product.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey Ian! We're sorry to hear that your Mini stopped working properly, we don't currently have Mini in stock that is why you received the standard size in the meantime until we receive more Mini. We apologize for this inconvenience. We do stand behind our product, that is why we offer a two-year warranty. AfterShokzCHT

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Use at work and while working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advanced Practice Registered Nurse-Family Practice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for podcast listening and telephone conversations. Not a great headphones for music listening.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    5/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a one size fits all. If you have a smaller head, they will not stay in place and will keep falling to you're neck. The and sound it's a bit muffled not as excellent quality as I expected. They are rugged and perfect for the outdoors.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    BCHPs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product that works well. Simple to set up and use. The price is overhyped. Cost to much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanna love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanna love them, however they need a mini mini version. They still too big for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed……………………………………………………………………………………………..

    No, I would not recommend this to a friend