Customer Ratings & Reviews
- Model:
- S820-ST-BK-US
- SKU:
- 11522687
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its excellent sound quality, comfort, and good battery life. Many also appreciate its secure fit, lightweight design, and convenient multipoint connectivity, which allows for awareness of surroundings. The open-ear design, portability for activities like running, and IP55 water resistance are also noted positively, along with improved bass. However, some customers have observed that the maximum volume is less than the previous generation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Wonderfull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best of the best. Excellent sound and drums.
I would recommend this to a friend - Pros mentioned:Sound quality
Hope of gift card I need it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I forgot he wanted bose but shotz is a the next one down from bose in my book meaning bose is 1 in my book
I would recommend this to a friend Mrs. Ana H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd pair of shokz I purchased for me an my husband and we love them
I would recommend this to a friend- Pros mentioned:Sound quality
Great open-style headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using them for both runs and around the house and they have been great so far. Sound quality is good for an open style headphone and I don’t have any issues with them not being loud enough.
I would recommend this to a friend Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great,Upgraded from previous model. I would recommend to others.
I would recommend this to a friendGood exercising head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable dependable I really like theses runer pro 2 headphones I'm a daily use
I would recommend this to a friend- Pros mentioned:Comfort
Good but not excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Sound not strong enough for subway/bus.
I would recommend this to a friend - Pros mentioned:Sound quality
Comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very good and you’ll forget your wearing it
I would recommend this to a friend - Pros mentioned:Comfort
Good for running
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using an open ear headset. Very light and confortable, the only issue is with this I have to buy another headset because you can’t use it while driving or laying down.
I would recommend this to a friend Not bad headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some callers had trouble hearing clearly, sad sound was garbled.
I would recommend this to a friend- Pros mentioned:Sound quality
Great for working at the the office
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality while being able to hear my surroundings
I would recommend this to a friend - Pros mentioned:Sound quality
Great and lightweight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! They are great for listening to music. They are a bit muffled for the person you’re talking to but nothing horrible. Would recommend.
I would recommend this to a friend Worth the cost!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, perfect for running in areas with heavy traffic, they don't make you lose focus on the real world.
I would recommend this to a friendShockz
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great i use to run and its comfortable really easy to man
I would recommend this to a friend- Pros mentioned:Comfort
Perfect for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great set of head phones. This replaces my ear buds and I love them.
I would recommend this to a friend Shokz opening 2 bone conduction head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased march6 2026. Experiencing scramble /digital interference while using. Lose conversation and music. Fades in and out. Contacted customer service for warranty assistance. Glad I did not get bb Protection plan would be wasting money. Manufacturing 2year warranty. Claim submitted replacement in progress. Last resort refund.
No, I would not recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, good sound, good quality, they long lasting
I would recommend this to a friend- Pros mentioned:Sound quality
Quality is great and so is the base
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Overall qualith is too notch for these new ones, improvements to the base make it much more enjoyable plus when combined with the app customization becomes more satisfying!
I would recommend this to a friend - Pros mentioned:Comfort
Awesome headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones that you can wear for hours on end and still be able to hear everything around you.
I would recommend this to a friend - Pros mentioned:Sound quality
Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and great price always and match with other
I would recommend this to a friend