Customer Ratings & Reviews
- Model:
- S820-ST-BK-US
- SKU:
- 11522687
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its excellent sound quality, comfort, and good battery life. Many also appreciate its secure fit, lightweight design, and convenient multipoint connectivity, which allows for awareness of surroundings. The open-ear design, portability for activities like running, and IP55 water resistance are also noted positively, along with improved bass. However, some customers have observed that the maximum volume is less than the previous generation.
This summary was generated by AI based on customer reviews.
Easy with my ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, the waterproof is important to me
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, loudness is not so great. Samsung new buds are way better
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve any low volume issues.
1. Turn Off Volume Limit Settings
For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.
2. Adjust EQ Settings
Connect your headphones to the Shokz App and switch the EQ modes to Vocal or Bass Boost mode.
If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Great headset.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them all of the time and bounce from device to device as needed.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but the voice is all in Chinese. I'm not sure how to change it.
I would recommend this to a friendAwesome Headphones!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Very happy about this purchase!!
I would recommend this to a friendOpen Box no regrets!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open Box, Much cheaper and work like new! Will buy open box again!
I would recommend this to a friendQUIET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE HAD EVERY GENERATION OFSHOTZ. THESE ARE QUIETER THAN BEFORE
I would recommend this to a friendRecommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing is, If u have glasses it may hurt your ear
I would recommend this to a friendBone Conduction Tech.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!! I can listen to my music and still carry on a conversation without sounding like I'm yelling when I'm talking.
I would recommend this to a friendLot easier on your ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great as long as the on and off button working
I would recommend this to a friend- Pros mentioned:Comfort
Georgia heat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty comfortable for my morning and evening jogs!
I would recommend this to a friend Best Running headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them so much they make running experience a whole lot better
I would recommend this to a friendshokz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so good. On my second pair and would recommend
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New headphones are so much better than the older model. Really enjoyable
I would recommend this to a friendBad color choice returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because we exchanged them for orange but I did tell the lady if you have to make a another contract I don't want to exchange she didn't care
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the 'c' charging connector, way better than the magnetic connector. The bone conduction is amazing.
I would recommend this to a friendBest ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best ever I should of bought 3 I might buy one more next month
I would recommend this to a friendVery good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loved this gift, it's very good to use in an environment where she needs to communicate with people.
I would recommend this to a friendPerfect gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my gift!! Don't hesitate to give them as gifts, they're perfect...
I would recommend this to a friendHeadphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT CUSTOMER SERVICE. Employees are very friendly and shiwed me all i deeded to know about product.
I would recommend this to a friend