Customer Ratings & Reviews
- Model:
- S820-ST-BK-US
- |
- SKU:
- 11522687
Customer reviews
Rating 4.6 out of 5 stars with 1272 reviews
(1,272 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth the Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Quality Sounds you Can’t go wrong with this one
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Great for running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These use traditional speakers in addition to the bone conduction drivers. This allows me to keep my ears uncovered to hear my surroundings, while still clearly listening to podcasts. With previous generations, the bone conduction drivers would buzz against my cheeks at high volumes. The speakers avoid this issue.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend Rated 5 out of 5 stars
Hands free cell use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in a commercial truck you can hear vehicles and your surroundings areas
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Orange
I would recommend this to a friendRated 3 out of 5 stars
Shock open run pro 2 mini
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all great headphones for people who are very active, great for running and walking , wouldn’t recommend for bike rides also it’s not very loud even with the volume boot feature
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Shokz headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earphone i every used i will recommend this o
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Works fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well...son loves them as is trying to get me to buy one now
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Big upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shokz made vast improvements from previous models. This headset is the most refined and sounds alot better than the open run pros.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Cons mentioned:Volume
Rated 5 out of 5 stars
Improved!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A big step up over the pro 1, but volume could be better.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has really nice sound but they don't stay in place very well. After wearing them for an extended time the pinching on your ear gets uncomfortable
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Kevin- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro 2. Some people find the Mini size to be a more snug fit :) If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.
Rated 3 out of 5 stars
third time is not a charm, have patience w support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my third pair of shokz, going back to the "aftershokz" branding - my openrun pro (1) gave me exactly what i wanted, exactly what they should be. but i bought best buy exclusive steel blue... one side failed within the two year warranty but guess what? i couldnt get the best buy exclusive steel blue; so i got brighter blue ones.... anyway fast-forward to the release of the openrun pro 2... i make the mistake of buying the best buy exclusive steel blue again... they made it two weeks. connection and charging issues a plenty. warranty my TWO WEEK OLD headset out and CANT GET STEEL BLUE - ive been waiting longer for the warranty exchange than they were in my posession...
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not water resistant.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be very susceptible to water drops getting into the speaker grills. The sound will distort horribly as if a wire was loose. It also seems to be lacking bass as I was looking to get one of these for working the weights. I have an Openswim and while this Openrun Pro 2 seems to have better highs and meds, it's not as practical. I would probably only use this at a coffee shop or library.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This company is absolutely awful with customer service. I'm trying to find a word worse than awful without swearing, but can't. My headset broke and I called for a warranty replacement. They won't send the replacement until I send the old one back and they receive it. Wait...Your product broke and I'm punished for your mistake by having to wait weeks to get the new one. Oh, and turns out the one they sent me was the wrong model. Again, I have to wait, and they will ship (presumably) the correct one to me, but only after they receive the wrong one back. Further, they can’t send me the headset in the color I previously had. So I have to wait weeks for a headset that isn’t the one I bought.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We are very sorry to hear this has been your experience, and we sincerely apologize for any inconvenience this may be causing. Please reach out to our Customer Happiness Team if there's any way we may further assist you. Thank you!


















