Customer Ratings & Reviews

Not as great as other brands. But they work as advertised

Not a fan. Lots of friends had been raving about the headphones, especially as runners but I just didn’t like them. They would shift a lot which was super annoying. I wanted to give them a chance because of safety but whenever I’d pass busy streets, which was 50% of the time given I live in Los Angeles, I couldn’t really hear anything.

Bought these for my husband on January 21, 2026 and they stopped working February 11, 2026. Best Buy chose not to do anything and would not provide any help on warranty information.

Sound quality is poor and noise leaks and everyone around you can hear. But sound quality is so poor The volume has to be very loud to hear It.

Great product but too small for my head, would be great if they made a slighty larger one. Good product but will be returning. Also found they are cheaper by $20 on amazon

Very poor sound and bass. I felt like I was in a 90s car. When someone replaces the blown out speaker with a home stereo speaker. Also very difficult to connect to my phone. Took me like 20 minutes to connect. Even with bestbuy employee helping me.

I had to return these because the volume is not high enough to actually feel the bass and the sound quality is terrible

My husband received these as a gift on December 25, 2025 and they quit working in February 2026

dose not fit my head. can not return to store. Must work for somebody out there but not me

The unit is far too small for my head. The microphone pinches really hard against my nose. Or against my lip.. a viable solution is to wear them backwards with the microphone resting on the back of my neck

Bluetooth headphones are a must for the active runner, and it doesn't hurt to show a little style and comfort as well. Shokz introduces the OpenRun Pro 2 Series headphones, utilizing bone conduction technology with an open ear design that provides the secure fit and premium sound to keep your head and mind focused on what's important - the run. Boxed in fully-recyclable packaging, the OpenRun Pro 2 Series headset is compact and light. The included hard-shell zippered case is larger than most headphones cases, but it provides exceptional protection and even holds an included USB-C cable when not in use. The band that sits around the back of the head is round, thin but sturdy, and coated in a water-resistant soft, rubberized surface. It charges quickly through a waterproof USB-C port, and the surface features only three minimal-focused buttons whose various long and short presses control the volume, navigation, and connectivity of the device. The battery lasts a while, with the automated voice telling you your battery level each time you turn on the headset. Shokz really makes sure the OpenRun Pro 2 provides comfort above all else. Hooked over the top of the ears, the headphones are feather light and only noticeable by the slight press of the device near, but not inside, the ears. It wraps pretty perfectly around my head, but the headset only bends and does not adjust bigger or smaller, so it may not be as snug as my experience for different sized heads. At any rate, I love the fit and it really provides comfort and security over the long haul. Whether it be long distance running or short interval sprinting, the OpenRun Pro 2 headphones stayed in place nicely through all the sweaty, sticky sessions during this humid, sweltering summer and under some heavy, swirling rains during a few runs. While the device goes largely unnoticed due to the comfortable fit, what's not inconspicuous is the big sound from an out-of-ear device. It has great highs and lows that you can really feel. It's a surprising, well-developed sound when compared to other similar bone conduction headsets that don't quite hit. Even podcasts and audiobooks sound great with the OpenRun Pro 2 Series headphones. When you're an active runner, the last thing you want to worry about is messing around with your headset. Shokz takes away the fuss with the OpenRun Pro 2 Series headphones that provide a comfortable, secure, and powerful audio experience. Make your run more enjoyable with this awesome headset.

Starting to hear noises and buzzing on the left side just after two weeks. Even before this the sound quality was poor but I set my expectation low as it was a bone conduction headphone! Very disappointed! Going to contact Shokz!

The last headphones that I had that were similar to these were the original “Titanium” product in around 2016 and I hadn’t paid any attention to their later products until now. These OpenRun Pro 2 headphones, while definitely similar to the originals, are a huge improvement and I hope to be using them regularly for both running and cycling. They are very compact and light, and the part that wraps around my head is less obtrusive than before. My wife found that the band sticks out too much for comfort, but that is why they have the “mini” variation. The controls are minimal and easy to use. I especially like that they have an actual button for multi-function (play/pause/skip etc.) control. I’ve found that earbuds with touch-sensitive controls are difficult to operate, especially when doing something active, and I have probably cut off more than one incoming call because of it! The audio performance is pretty amazing considering how they work. From my standpoint it sounds just like the sound is coming from outside of my ears, yet there is very little sound “bleed” that someone nearby would hear. I had no adverse sensations from the bone-conduction technology and overall these are a lot more comfortable than having earbuds stuck in my ears. They also won’t pop out or require frequent readjustment to stay put. The OpenRun Pro can be paired with multiple devices, and has a “multipoint” feature that lets it pair with two devices at once. I haven’t found a use for multipoint but did pair it with my Pixel 8 smartphone as well as my Garmin smartwatch. Audio performance was excellent from both sources. There is a Shokz app that is an important companion to the headphones as it is the only way to access various advanced functions such as an equalizer. I found that using the Bass Boost setting improved things when listening to music. There is also a Vocal setting for optimizing the sound when listening to podcasts or audio books. In addition to their stated intention for running, I find these to be great for cycling, which is how I discovered the original Titanium product in the first place. It can be really important to maintain one’s awareness of the surroundings while cycling, and these headphones allow external sounds to come through without hindrance. Overall a great product that I will be using extensively going forward.

mine must be faulty or have a bug. audio starts balanced and then keeps going unbalanced to right side louder than the left side. happens on my android phone and on my iphone.. asking for refund from shokz since return policy passed a few days ago at bestbuy. this is a terrible experience.

Too small for my head! "Down in front! Crys himself to sleep on his huge pillow!" I hoped this were big enough but even the full size version only reaches that flap thingy at the front of my ear hole. Was hoping to use these at work.

Could not hold a charge. Quality at Shokz has plummeted. I wish I had never purchased these duds.

Sound was good when it worked. Won’t turn back on a month and a half later.

Literally the worst headphones I've ever had. Utter garbage I can barely hear anything out of them.

The Shook OpenRun Pro 2 headphones improve on what was already a great set of headphones. The packaging it great and almost completely recyclable. The battery life has increased from 10 to 12 hours. Charge time is just as quick going from empty to full in about an hour. There is a change in quick charging, though, you can now get 1 more hour in a 5 minute charge. 5 minutes of charge will give you 2.5 hours of playback. That is great and makes it easy to use for multiple days. The sound is improved in this version, using Shokz 10th generation bone conduction technology. The open design has always been great and the conduction sound does seem a bit more clear. However, you now get better bass tones with what they are calling DualPitch. This allows for less vibration from the bone conduction by using an “air conduction” speaker. The speaker is positioned to point into your ear and along with the bone conduction provides really great sound. I use these mostly for calls, and now using them with music is good too. The microphones are good enough for my needs. I have no complaints from coworkers and they all say they can hear me clearly. The combination of better sound and better battery life is an upgrade enough, but there is one more thing. It now changes over USB Type C! This was my one complaint with the previous version that used a magnetic charger. Now I don’t need to keep another single use charging cable. Overall, the great sound, being great for workouts and work, having great battery life, and USB Type C charging make this an excellent value.

There is a lot of background noise due to the design.