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Customer Ratings & Reviews

$179.95

Customer reviews

Rating 4.6 out of 5 stars with 1261 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,260 reviews
  • Rated 4 out of 5 stars

    Open ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for avg use in quiet environments, if there is any background noise you won’t be able to hear . Comfortable for all day wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they could be a little louder. But they get the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for a big guy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a bigger person, this is not the right item for you. Item pops and moves too much if you have a thicker neck. Not adjustable at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Shims

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Sound is much better than the last generation. I hope it holds up longer though. I’m a little worried about the batter connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HEADPHONE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND LOVED THEM!! HE TAKES THEN TO WORK AL THE TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price on my favorite brand, so I was able to get the nicer version for much less! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. It doesn’t vibrate when you listen to music loud like it did in previous models.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Shokz

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome and nice to run with, I can still hear everything around me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love them! I use them daily with no trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice if you don't like headphones or buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tech, but don't use these when you have an inner ear infection. Sucks bro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shokz

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all the time for the gym and like that I can still hear my surroundings. They cut off at times for a sec or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graet headpfones will not change for nothing recomended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EricD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. I’m glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they work great!!! Fast shippong they didnt come with the charging cord though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work really well and have been a great addition for the gym. No complaints, does what they should quite well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but one con

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great headset. I love how it fits. My main issue : if in a quiet room , people may hear your business on the headphones .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it feels it’s like you don’t even have it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend and he loves them. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with and without hearing aids!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use daily in my 9-5 work and LOVE it! I have purchased a total of 5 of these units to B/U for myself and to give to 2 friends too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, loudness is not so great. Samsung new buds are way better

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve any low volume issues.
      1. Turn Off Volume Limit Settings
      For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
      For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
      For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.
      2. Adjust EQ Settings
      Connect your headphones to the Shokz App and switch the EQ modes to Vocal or Bass Boost mode.
      If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT