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Customer Ratings & Reviews

$179.95

Customer reviews

Rating 4.6 out of 5 stars with 1263 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,263 reviews
  • Rated 5 out of 5 stars

    Work place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my favoritr headphones always use this brand and type perfect for my activities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of expensive for "headphones". But they are nice for active people or being in public. 3 star review because they didnt last a year. Bought them for my wife last Christmas and started going out the following july. I have the standard version. Theyre cheaper and have lasted longer. Idk use that info however.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing pair of headphones. I definitely recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deaign for sports use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thw device is good for use during workouts. It is secure while allowing conversation without having to remove the device or giving people a perception that you are not focusing on the conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new pair of Shook Open Run Sports Headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the first version better but I lost mine so I tried these. The sound isn’t as good and the battery doesn’t last long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a ok device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m neutral , I thought the sound would be louder .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Wanted something I could wear while mowing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several pairs of Shokz and I really enjoy the flexibility they allow me to listen discretely to music or a phone call and still interact with those around me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    issues with what is stated and what isn't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was stated as bone conduction which I assumed was straight out okay as I previously attempted to buy the newest air open dots headset and when i finally recieved it I had no way to understand it had audio air rather than conduction and this model also has a half bone conduction / audio air conduction form that doesn't apply to my health reasons as i use only bone conduction to hear after genetic issues making my audio air conduction not feasible to use.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. The OpenRun Pro 2 uses a hybrid system that includes both bone and air conduction, which may not be suitable for your medical needs. However, the Shokz app includes a "Classic Mode" that disables the air conduction driver, allowing for a pure bone conduction experience. Please reach out to our Customer Happiness Team if you have any questions. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    congratulations

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent item.i buy again for all my family.safe .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works for really well They are good for working now and good for work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this item would be better than a one I had in the past, but this one does not stay connected. Wish I went with something different.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Running headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente headphone. I recomend for all runners. You need buy this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more vibration from music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best new feature is there is no vibration when listening to music. I have previous generation pro model and it vibrates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best fitness companion so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and improvements! I had the previous version. This one so far has all the inprovements i am looking for.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good deal

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good accessory! Just need some improvement on the charging seal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, they're awesome. Had to get the minis because the regular size was a bit too big...I take them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wedded Bliss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Now the significant other never has to hear about the treasures of Ancient Egypt ever again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great headphones with problematic app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple iPads and an iPhone plus a MacBook Pro laptop but there is no way to use the headphones pm the laptop. OK, I can work with that. But I can only connect headphones to 2 mobile devices and I have 3! And, to log in, I have to use a password I don’t have so I need to get a code every time I log into the account and when I click Forgot Password, it just sends a verification code and I don’t have a way to CHANGE the password. The performance is good, but you shouldn’t get these if only using them on 2 mobile devices is good for you, try them.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. The OpenRun Pro 2 headphones can connect to a MacBook Pro, and the Shokz app can manage the two-device multipoint connection if one device has the app. To connect to a third mobile device, you would need to manually disconnect from one of the two active devices to connect to the third, or use a device with the Shokz app to switch connections. Please reach out to our Customer Happiness Team if you have any other questions. Thank you! AfterShokzCHT