Customer Ratings & Reviews
- Model:
- S820-ST-BK-US
- SKU:
- 6589367
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the OpenRun Pro 2 Wireless Headphones highly for their sound quality, comfort, and battery life. Users appreciate the fit and lightweight design, as well as the convenience of multipoint connectivity. Some customers have noted that the maximum volume is less than that of previous generations.
This summary was generated by AI based on customer reviews.
Overrated & OVERPRICED!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks pretty and happy color that is about it. Only utility headphone have , one is aware of external sounds . It has indicators on iOS mobile that the shokz headphones is paired/connected to iOS mobile phone at the top far right , near the battery icon and cell phone signal . Therefore one does not know if you are Bluetooth connected to phone unless you go to settings and go into iOS rabbit hole. Should you have multiple devices and want to pair to multiple devices, I rather have something else instead.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro 2. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t hold a charge for a long period of time.
I would recommend this to a friend- Pros mentioned:Sound quality
If you’re waiting, don’t. These are the ones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gen 2 over Gen 1 any day! Worth the upgrade and every penny spent on em’
I would recommend this to a friend - Pros mentioned:Sound quality
Shokz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, quality sound ,awsome colrs available
I would recommend this to a friend great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only thing it needs is to have the neck bar be adjustable otherwise this is great.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I noe have a headset that does not require me to remove from my ear when speaking. I use the for calss,video,video meetings, musice and entertainment. I hated to pay so much money for them but in the end i am glad i bought them.
I would recommend this to a friendShoks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Shoks Run pro made great improvements........
I would recommend this to a friend- Pros mentioned:Sound quality
Shokz 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound…..same or better sound production from original Shokz
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for runs has great sound and can be aware of surroundings
I would recommend this to a friend Excellent open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open box, seems to be nearly new. Would buy open box again.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good The product meets my needs, therefore it's a good product!
I would recommend this to a friend- Pros mentioned:Sound quality
Poor Performance and Reliability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a poor product for noisy environments - where other Shokz models work well with ear plugs, this does not, even with classic mode bone conduction. It does have superior sound quality when in standard mode to other Shokz models, for which I was happy. But it only lasted for a month before it failed entirely and would not power up. My theory is that it is not well suited for working out or working in hot environments where sweat is present. Which is not what you would expect from a product with "run" in the name. Only IP55 rating. So basically they are telling you to run with the headphones but don't sweat or they will crap out on you. They also had connectivity issues at times. Perhaps I just had a bad set. I have submitted for warranty replacement which Shokz agreed to review to their credit.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Scott- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it.
We see that you've submitted a warranty claim. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
- Pros mentioned:Sound quality
Awesome poduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Keeps my ears open at work and allows le to listen to music
I would recommend this to a friend Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for workouts. Sometimes felt like I had to turn the volume up to hear it clearly.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for cycling, and working in an office where I can still hear people talk around me
I would recommend this to a friendEarpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my husband loves them! I would recommend highly
I would recommend this to a friendThe best of the best.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tell you that it was the best purchase I have ever made, I recommend them 100%.
I would recommend this to a friendGreat sound and Battery life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but the size is a little big didn’t realize there was a “mini” option but great product nonetheless!
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, and the app makes them even better by allowing you to customize the EQ
I would recommend this to a friend- Pros mentioned:Sound quality
Head phone's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product... .. Good sound. ...Good quality...
I would recommend this to a friend