Customer Ratings & Reviews
- Model:
- S820-ST-OR-US
- SKU:
- 6589369
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones for their excellent sound quality, comfort, and great battery life. Many appreciate the fit, lightweight design, and multipoint connectivity. Some customers feel the volume could be higher, while others note the vibration from bone conduction has been reduced. Overall, these headphones are favored for sports and everyday use due to their awareness feature, portability, and water resistance.
This summary was generated by AI based on customer reviews.
Wonderful product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that i am aware of my surroundings and yet i can listen to my phone
I would recommend this to a friend- Pros mentioned:Sound quality
This is the reL deal!! Major improvements & EQ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the open pro run for 2 years. I was always thonking something was missing!! The upgrades 2 version is the answer!! They sound amazing with clarity, sound balance, and the app has been overhauled to have preset EQ soung options and 2 custon EQ sound presets that fit your listening sound needs! These sound better than ear pods and not irritating you ear canal by being jawbone sound. Be sure to look up how to measure your head to get the propper fit. .
I would recommend this to a friend - Pros mentioned:Sound quality
Worth the Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Quality Sounds you Can’t go wrong with this one
I would recommend this to a friend Hands free cell use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in a commercial truck you can hear vehicles and your surroundings areas
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Very convenient on my head . Great product
I would recommend this to a friend- Cons mentioned:Volume
Great for running
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These use traditional speakers in addition to the bone conduction drivers. This allows me to keep my ears uncovered to hear my surroundings, while still clearly listening to podcasts. With previous generations, the bone conduction drivers would buzz against my cheeks at high volumes. The speakers avoid this issue.
I would recommend this to a friend Shokz headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earphone i every used i will recommend this o
I would recommend this to a friendWorks fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well...son loves them as is trying to get me to buy one now
I would recommend this to a friend- Pros mentioned:Sound quality
Big upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shokz made vast improvements from previous models. This headset is the most refined and sounds alot better than the open run pros.
I would recommend this to a friend - Pros mentioned:Sound quality
Owner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has really nice sound but they don't stay in place very well. After wearing them for an extended time the pinching on your ear gets uncomfortable
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Kevin- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro 2. Some people find the Mini size to be a more snug fit :) If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.
- Cons mentioned:Volume
Improved!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A big step up over the pro 1, but volume could be better.
I would recommend this to a friend third time is not a charm, have patience w support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my third pair of shokz, going back to the "aftershokz" branding - my openrun pro (1) gave me exactly what i wanted, exactly what they should be. but i bought best buy exclusive steel blue... one side failed within the two year warranty but guess what? i couldnt get the best buy exclusive steel blue; so i got brighter blue ones.... anyway fast-forward to the release of the openrun pro 2... i make the mistake of buying the best buy exclusive steel blue again... they made it two weeks. connection and charging issues a plenty. warranty my TWO WEEK OLD headset out and CANT GET STEEL BLUE - ive been waiting longer for the warranty exchange than they were in my posession...
No, I would not recommend this to a friendNot water resistant.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be very susceptible to water drops getting into the speaker grills. The sound will distort horribly as if a wire was loose. It also seems to be lacking bass as I was looking to get one of these for working the weights. I have an Openswim and while this Openrun Pro 2 seems to have better highs and meds, it's not as practical. I would probably only use this at a coffee shop or library.
No, I would not recommend this to a friendAwful customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This company is absolutely awful with customer service. I'm trying to find a word worse than awful without swearing, but can't. My headset broke and I called for a warranty replacement. They won't send the replacement until I send the old one back and they receive it. Wait...Your product broke and I'm punished for your mistake by having to wait weeks to get the new one. Oh, and turns out the one they sent me was the wrong model. Again, I have to wait, and they will ship (presumably) the correct one to me, but only after they receive the wrong one back. Further, they can’t send me the headset in the color I previously had. So I have to wait weeks for a headset that isn’t the one I bought.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We are very sorry to hear this has been your experience, and we sincerely apologize for any inconvenience this may be causing. Please reach out to our Customer Happiness Team if there's any way we may further assist you. Thank you!