Customer Ratings & Reviews
- Model:
- S820-ST-OR-US
- |
- SKU:
- 6589369
Customer reviews
Rating 4.6 out of 5 stars with 1526 reviews
(1,526 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the excellent sound quality, comfort, and long battery life of the product. They also appreciate its secure fit, portability, and convenient features like multipoint connectivity, lightweight design, and fast charging, which allows for environmental awareness. However, a common concern among users is that the volume could be better.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Better Than Before But Not Best
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bone conduction is the newest wave in bluetooth headphones and I have to say, that i like the concept of being able to hear your music, streaming show or even the person on the ther end of the line as you talk and multi-task. All while not having to worry about something being stuck inside my earlobes. And I'm one of those people who has to have both earbuds in when I'm using my gear, so I really prefer to have some sort of ambient noise sond mode but also like to be able to close the world off when it is warranted. Boe connduction allows me to do one of these things very well, and that is the ability to have both ears involved in my sound while also allowing me to hear the world around me by having the transmitters on my face rather than in my ears. These are the 2nd pair of Shokz and I really liked the Opencomm UC headphones for the ability to use my PC and my phone with the same bluetooth.Those have a boom mic attached and it gives off that tele-com look and feel even when I'm not in front of my PC. However, they are not gym ready. That's where the Openrun Pro 2 come into play. These do not have that boom mic but offer great sound for the people on the other end, from what I have been told. They've always been comfortable to wear, and yes. I can and have worn them all day. These are water resistant. With an IP55 rating and these also have a very nice battery life( 12 hours of listening) should ge t you through your work day and workout or at least, it works for me.) The charger is now a Type C port, rather than the 2 prong magnetic piece from before. The case is always a cool touch and they look good. These things are rubbery and flimsy, yet tough. You can wear them on your head or neckfor extended periods, but why, when you've got a tough case to stow them in when on in use. The controls are easy to use as there's an all-in-one button for answering/hanging up, play/pause & forward and previous track. It just just takes a few button presses. The volume buttons shares the duties with the power and pairing button( one in the same.) The sound quality is exceptional for something that doesn't enter your lobes. I do wish there was a bit more BASS, but of course that would require some enclosure of the ears. But this does work well with my workouts, mostly cardio. There is some mild discomfort when lifting weights on the bench, though. In the end, I do love them, but these won't replace my earbuds or over the ear headphones in a few scenarios, but they are a welcomed addition to my sound corps. There's a Shokz app that helps with changing the sound for Bass, Treble, Voice etc. So I would suggest installing it, if only to be able to check your battery life staus. All in all, I would recommend these, because they work and they're well built. But, they do need work because i want to be the only one hearing my music. if they're bone conduction, I should be the only one hearing the sound. I would think.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Volume
Rated 4 out of 5 stars
Perfect for Active Lifestyles: Sleek & Functional!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Comfortable Fit: The open-ear design is a game-changer. They’re lightweight and sit comfortably without any pressure on my ears, even during long runs. Safety First: Keeping my ears open while still enjoying music means I’m more aware of my surroundings—perfect for outdoor activities like running or cycling. Sound Quality: The bass is surprisingly robust for bone conduction, offering clear and balanced audio without compromising awareness. Battery Life: With up to 10 hours of playtime, I only need to charge them every few days, even with regular use. Quick Charging: A quick 5-minute charge provides enough juice for a short workout session, which has saved me more than once. Cons: Volume Limitation: Due to the bone conduction design, the audio doesn’t get very loud. While it’s fine for most situations, it might struggle in noisy environments like crowded streets. Overall, these headphones strike an excellent balance between functionality and safety. They’re ideal for sports enthusiasts or anyone who values situational awareness while listening to music. The slight volume limitation keeps it from a perfect 5-star rating, but they’re still a solid choice for daily use!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! Thanks for providing this feedback! We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thanks!
- Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Great for biking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for biking and absolutely love them. Great sound with no worry about them falling off and getting lost. The open-ear design lets me stay aware of traffic or other riders on trails, which feels way safer than regular earbuds. They’re super lightweight and comfortable even on long rides. Battery life is solid and easily lasts through longer rides. Overall, an awesome choice if you want great sound without sacrificing safety or comfort.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend Rated 1 out of 5 stars
Power on cover
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working today. The power on button cover came off and I can't turn it on
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- We're sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Open Run Pro 2 Black Shock S 820
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got the Open Run Pro 2 Black Shocks S 820, and these are some of the most powerful headphones I've ever owned! The sound is crystal clear, and they're incredibly easy to maneuver and wear. I absolutely love how discreet these headphones are—I feel unstoppable whenever I use them!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
recommended: comfortable, great sound, stylish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed earphones that hang on my ears while I run and work out b/c my airpods were not cutting it. I searched for the best earphones and these are it. stylish, clear sound, comfortable to wear. these can connect to and swap between various devices quickly so I often get home from my workout and go straight to working on my laptop. coworkers can hear me well on zoom calls. reminder: these are NOT noise cancelling so you can hear the elements but with the app there are pre set sound setting based on your environment. i usually just wear these in the morning so i haven't had any issues with battery life. very pleased with these.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Incredible sound quality ! Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connects automatically to watch, phone, iPad. I use for cycling so I can hear the traffic but feel like the sound is all around me. Battery made it thru a 100 mile endurance ride. Highly water resistant! They stay on your ear and I don’t notice them while working out. The bone conduction technology is amazing. These are for if you want to hear what’s going on around you but still want good sound. Definitely check the fit as I have the short and the regular band which I like both. Some people may prefer the regular fit
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
My 3rd Shokz headphones & they didn’t disappoint
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Shokz goes like this. In 2019 my wife got us each a pair of Shokz “AfterShokz” for Christmas and we loved them. This past Christmas Best Buy had the Shokz OpenRun Pro on sale and we upgraded. I literally wore the paint off of my pair of AfterShokz during that time. Well, kind of. The select button stopped working on mine sometime while they were still under warranty (2021) and Shokz sent me a new pair which has worked without fail. My wife wears hers from the time she gets up until she goes to bed. I do not. But I do wear them around my neck at work and on my head only when in use. I’m not going to requote specs that are already listed in the product overview above. I’m going to concentrate on performance and how they compare to the Open Run Pros. For anyone not familiar with how bone conduction works, the headphones sit in front of your ears and transmit the sound through your bones under them. Shokz says it a bit better and more technically: “Bone conduction technology converts sound into mechanical vibrations transmitted through the skin and temporal bone to the cochlea, bypassing traditional air conduction transmitters like the external auditory canal or eardrum.” What it means is that you can hear ambient sound around you and what’s coming through the headphones as if you weren’t wearing any headphones. I love them for phone calls and when listening to music. The OpenRun Pro 2 perform far better than the OpenRun Pro for listening to music. They are getting into the range of HiFi headphones. I was impressed! Where the Shokz headphones excel, is with their open ear design in quiet to moderately noisy environments. However, these are not what you want to wear when mowing your lawn with a gas-powered lawn mower or when in an environment that has a similar level of noise. You will want something that’s noise cancelling that cover your ears or seal up in the ear canal for high noise levels. That last sentence also applies to true high-fidelity sound. While the Open Run Pro 2 are Shokz’ best so far for high fidelity sound, they cannot compete with high end headphones or ear buds designed for HiFi sound. Shokz are primarily bone conduction headphones are not designed to do that. As ambient sounds get louder, the bass response will seem to get weaker, but the mids and highs will still come through pretty good. But when the ambient sound gets even louder, it will reach a point to where you will need to increase the volume to hear the mids and highs. But when listening to music in a quiet environment, they do an excellent job. Especially when compared to the OpenRun Pro they are the successor to. The larger rear firing drivers make a Big difference in bass response and the dual driver design improves the highs dramatically too. Going a little deeper on sound quality. Shokz says: “OpenRun Pro 2 redefines open-ear audio with DualPitch™ technology, blending bone conduction for clear mids and highs with air conduction for deep bass.” Yes, the bass response is much better than the previous OpenRun Pro and the highs are way better too. The drivers are firing backwards into your ear. This works conjunction with the bone conduction tech to give enhanced frequency response. Downloading and using the Shokz app lets you select EQ presets or create a couple of your own via a five band graphic EQ. Note: there are only 2 EQ presets available on the OpenRun Pro. Since they are open ear, they have a certain amount of sound leakage. Especially with the rear firing drivers. Shokz claims it’s “leak-free”, but it isn’t totally leak free. In fact, I think they have slightly more sound leakage than the previous model. My AfterShokz have even less leakage, but they don’t have rear firing drivers either. But don’t let this scare you. Someone will have to be pretty close, say under a foot from your head, in a quiet environment to eavesdrop on a conversation with success, and with the volume set at a moderate level. The OpenRun Pro 2 has dual mics with AI noise reduction and wind resistance. My take, once you get past the over-worded sales pitch. Performance wise, it does make the background pretty quiet for the person you’re talking to on a call. My wife noticed a difference between the OpenRun Pro and OpenRun Pro 2 when I was talking to her coming home from work. She said it sounded kind of boxy at times. When talking to her while I was at work in different environments, she didn’t notice it sounding odd. Just very quiet between talking and not talking. They look so much like the previous model I have, nobody at work noticed the difference and I didn’t tell them. 😉 Battery life is very good. Up to 12 hours when listening to music, talk time is stated at 6 hours, but I’d say maybe 8 hours tops. Charge time options are 1 hour for a full charge, or 5 minutes to get 2.5 hours of use. I assume that’s from when it tells you to charge it. One thing I was glad to see was a USB-C connector to charge it. The OpenRun Pro has a proprietary magnetic charging attachment to charge it them. Cool? Yes, but not practical if you need to take them with you or they run down and you don’t have it with you. USB-C solves that problem. It has a rubber cover that you need to peel back to insert a USB-C connector. If your fingernails aren’t long enough to peel it back, use the USB-C connector to. 😉 All of the Shokz headphones I have used have fit very well and been comfortable to wear for long periods. Remember what I said about my wife? 😉 An IP55 water-resistant design to resist rain, splashes and sweat. The only thing that is a problem with fit is inherent by design. You can’t lay your head down on a pillow in bed with these on. The band will push them too far forward to work. The Mini version on the “right” sized head might make this a non-issue. Other things to note is 33 feet BT range, I think it got that and then some, a 2 year warranty. Comes with a nice case and short USB-A to USB-C cable, warranty card and setup guide. BT was easy to pair with my Samsung Galaxy S23 Ultra and iPhone 12, work phone. The app works the same on both phones too. And when you get the app, check for firmware updates. There was one there, even for this new of a product. Start-up time is faster than OpenRun Pro too. Conclusion: I used the OpenRun Pro 2 in many environments: In a vehicle, at work, outside, on my E-Bike, running and at home. They performed much better than my OpenRun Pros sound wise. Especially when listening to music. As I stated earlier, these are not my first Shokz products. They are very well made and, in my experience, Very Durable. Very Highly Recommended. My wife is waiting to see what colors they come in!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Perfect for Hearing Aid Users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the OpenRun Pro 2 for a while now, and honestly, they’re a game changer. Since I wear a hearing aid, most regular earbuds just don’t work well for me because they block the ear canal or cause discomfort. The OpenRun Pro 2 uses bone conduction technology, which means the speakers sit outside my ears instead of plugging into them. That’s what makes them so great—I can keep my hearing aid on, still hear the environment around me, and enjoy music or podcasts clearly. The sound is surprisingly full and clear, with strong bass for bone conduction headphones. They’re lightweight, comfortable for long runs or walks, and I don’t feel any pressure in my ears. Battery life is solid, and the quick charge is really convenient. I also love that I can have a conversation with someone without pausing or taking them off. For anyone who uses a hearing aid, or just doesn’t like having something shoved into their ear, the OpenRun Pro 2 is a fantastic option.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
One of the best open ear headphones available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good: Open ear, so you can hear around you while listening. Calls are clear. Controls are buttons instead of taps so no accidental taps. They're comfortable and don't create any sore spots with long term wear. Usb-c plug so they're easy to charge. Long battery life; some days I put them on in the morning and they're still going when I go to bed at night. The sound is superb. The bad: I can't look up or it falls off. Despite being bone conduction people sitting next to you can hear it. Highly recommend these if you don't want noise cancelling headphones.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear awareness and safety for outdoor activities, sound with good bass for bone conduction. Very comfortable and stable fit for long sessions. Strong battery life and reliable connectivity. Low vibration and controlled sound
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Silver
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Impress with the headphone purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are very comfortable and have the feeling of not being dislodge easily. The audio quality is clear with no distortion. Bluetooth connection was easy to pair with my smartphone. Battery charge cycle maintained per the specification.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Best choice for Cycling!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time having bone headphones. Pretty Awesome. I mainly use these for exercising and riding the bike. Pros: The headphones sit well on the head. Don't have any real irritating feeling when wearing them long term. The sound is just fine. When wearing headphones to work out or ride I'm not looking for crisp sound. However, the sound quality that you get from these is really good. Dont sound that distorted as other reviews state. When riding the bike you do hear the wind in the ear which does cause the music not to be heard or as clear. But that is to be expected, not to mention when riding you want to be aware of your surroundings. Which is PERFECT for these headphones. They keep me in the grove while helping me stay aware of what's going on. If you are looking for noise-canceling headphones then these are not for you. The battery on these puppies last! The first day after a full charge lasted me 7hrs before I turned them off. Now that's awesome especially when you go on those 100-mile rides! Cons: when talking on the phone, it can get a bit difficult for other people to hear you if you have a lot of noise going around, and vis for versa for you hearing them. But if you are in a quiet office space, then I don't see any issues using these for calls.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, ComfortCons mentioned:Volume
Rated 5 out of 5 stars
Very convenient!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could be louder but it's comfortable, battery life is good, it charges fast and the best of all hands free phone calls
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shokz are great! Lightweight, go anywhere, great sound, and easy connection to Bluetooth. I use them daily and really like how discrete they are.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Amazing gift for dad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my dad's birthday, and he wears them 24/7. He emphasized their sound quality, and comfort; often forgetting he even had them on. They stay on without worry of falling off, and the battery lasts longer than listed, often going 2-3 days without needing to charge. Excellent product!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, fast charging, battery life, comfortable
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Upgraded from OpenRun Pro One
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OpenRun Pro 2 is a nice upgrade. Sound is significantly better with bone and air conduction, which makes the bass much nicer. Most importantly the switch to Type-C charging was much needed. I have and use the OpenDots One too (will probably upgrade to the OpenDots 2 soon), but both sound great. I would say I enjoy the OpenRun Pro 2 more. The OpenRun Pro 2 allows for better outside hearing. The sound blends in with outside noise much better than the OpenDots. I don't hear outside noise as well in the OpenDots One. I find myself pausing my sound in order to talk to sombody, whereas the OpenRun Pro 2 can simultaneously hear and talk much better (at the right volume of course, not full blast). I have listed a few pros for each in case anyone else is weighing between the two different Shockz products. OpenRun Pro 2 Sounds better (dual conduction is awesome) More comfortable (forget I have them on) OpenDots One Looks better No band wraping around the back of your head More versatile Use for sleep and while laying down I do really enjoy both pairs for different reasons and uses, but if I had to choose one, I'd pick the OpenDots because they are the best options I have found for sleep (lower volume), while being able to hear other noises (baby/toddler, dogs, door, etc.).
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great for cardio and household work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality. The sound is great. Louder than necessary but not as loud as your typical Beats headphones. What really sells this is how I can listen to music or audio books while still being able to hear what’s around me and having conversations. AND nothing going into my ear causing pain or discomfort!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Perfect for the office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got tired of coworkers coming up behind me and talking at the back of my head when I very clearly had headphones on and couldn’t hear them. I love the fact that with these, I’m not so far removed from my surroundings that I become oblivious to sounds around me. Great sound quality and very comfortable. So lightweight that I often forget I’m wearing them
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend


















