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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.6 out of 5 stars with 1534 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the excellent sound quality, comfort, and long battery life of the product. They also appreciate its secure fit, portability, and convenient features like multipoint connectivity, lightweight design, and fast charging, which allows for environmental awareness. However, a common concern among users is that the volume could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,534 reviews
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good for all type of needs (sport, chill, free hands)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good deal

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty good accessory! Just need some improvement on the charging seal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Absolutely Perfect

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely amazed at how perfect (for me anyways) the Shokz OpenRun Pro 2 headphones are. For those times when you need to still be aware of your surroundings such as running or walking, these are the best way to go. They are very lightweight yet feel well made. The controls are kept simple to use and understand. The fact that they use a USB-C port to charge is great. Please let the days of propriety or micro USB ports be a thing of the past for everything! Battery life is great. Rated as being 12 hours on a full charge, I would say that is accurate. When you are using these for a run, you should easily get 3-5 days out of a charge. When running, I’ve found they stay in place very well. Granted, that can vary from runner to runner. But I’ve found the tension to be very good without causing any discomfort or falling off and I have a big head. When I use them for a walk I almost forget I’m wearing them. As for sound quality, it is the best I’ve heard in bone conducting headphones. Clear sound with plenty of kick. Probably not quite as good as the best in-ear premium buds, but very close to it. Considering there is bound to be a little trade off from them not being directly in your ear I find the sound to still be impressive. If you have never used bone conducting headphones and are concerned the sound won’t be good, there is no need to worry. Overall these are a great option for anytime you want premium sound while still being able to be aware of your surroundings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome, but color is not

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the color, blue is not my thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most amazing pair of headphones. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Wanted something I could wear while mowing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Static

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used these almost everyday only for calls no sweat involved when speaking I hear myself or hear static. I will be returning them.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. We also recommend resetting your Shokz as this resolves most connectivity issues. To reset your Shokz OpenRun Pro 2 to factory settings and clear all paired devices, start with the headphones powered off. Press and hold the Volume+ button until the LED flashes red and blue and the device enters pairing mode. Then, press and hold all three buttons (Multifunction, Volume+, and Volume-) simultaneously until you hear a beep or feel a vibration. All Shokz come with a two-year warranty. Please visit our Shokz website to submit a claim or if you have any questions. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Shook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new pair of Shook Open Run Sports Headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more vibration from music.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best new feature is there is no vibration when listening to music. I have previous generation pro model and it vibrates.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good in quiet settings and if your moving around. Does not work on planes or while sitting so I still need another pair of headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best fitness companion so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and improvements! I had the previous version. This one so far has all the inprovements i am looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of expensive for "headphones". But they are nice for active people or being in public. 3 star review because they didnt last a year. Bought them for my wife last Christmas and started going out the following july. I have the standard version. Theyre cheaper and have lasted longer. Idk use that info however.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works for really well They are good for working now and good for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, they're awesome. Had to get the minis because the regular size was a bit too big...I take them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    congratulations

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent item.i buy again for all my family.safe .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente headphone. I recomend for all runners. You need buy this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wedded Bliss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Now the significant other never has to hear about the treasures of Ancient Egypt ever again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward Fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly would recommend most other earbuds. Fitting is very strange if you were to run with them they wpuld bounce up and down on my head. Bass not the best either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is GARBAGE!!!!! These are great for listening to podcasts and other video clip watching. You can still hear around you. I like the Multipairing feature in the app. If you are connected to your phone you can open the Shokz app and trigger pairing to a laptop or Roku or other device at the same time. Very handy to listen to TV late at night when others are sleeping. The part that is really bad is the call quality. Callers say that they cannot hear you, or you are in a tunnel. It is really bad, worse if there is background noise. I even tested using a recording app on my phone. The Shokz sounds terrible, and switching them off and turning on my Jabra Elite Active Gen 2 earbuds, and doing another recording, sounds like a professional microphone and is clear and easy to understand. Shokz doesn't know how to put a microphone in a product, these are terrible if you want to make calls.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. In this case, we also suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please visit our website to submit a claim. Thank you! AfterShokzCHT

  • Rated 4 out of 5 stars

    Like these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like these. The buttons work like advertised for pausing, skipping forward or back.

    I would recommend this to a friend