Customer Ratings & Reviews
- Model:
- S820-ST-OR-US
- SKU:
- 6589369
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers love the excellent sound quality, comfort, and long battery life of the product. They also appreciate its secure fit, portability, and convenient features like multipoint connectivity, lightweight design, and fast charging, which allows for environmental awareness. However, a common concern among users is that the volume could be better.
This summary was generated by AI based on customer reviews.
issues with what is stated and what isn't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was stated as bone conduction which I assumed was straight out okay as I previously attempted to buy the newest air open dots headset and when i finally recieved it I had no way to understand it had audio air rather than conduction and this model also has a half bone conduction / audio air conduction form that doesn't apply to my health reasons as i use only bone conduction to hear after genetic issues making my audio air conduction not feasible to use.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. The OpenRun Pro 2 uses a hybrid system that includes both bone and air conduction, which may not be suitable for your medical needs. However, the Shokz app includes a "Classic Mode" that disables the air conduction driver, allowing for a pure bone conduction experience. Please reach out to our Customer Happiness Team if you have any questions. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Battery life is good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff i really love this product high recomended
I would recommend this to a friendDecent sound excellent quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it to be a pretty good bone conducting headset but found it would get uncomfortable during extended shifts.
I would recommend this to a friendShokz 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for the gym or just everyday use. Definitely recommend.
I would recommend this to a friendHeadphones for Working Out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice working out headphones. Able to use while playing tennis and was still able to play.
I would recommend this to a friendIt works I guess, but..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't meet what I was looking for, didn't sit very well on my head either
No, I would not recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the first version better but I lost mine so I tried these. The sound isn’t as good and the battery doesn’t last long
I would recommend this to a friendHeadphones are gold
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely rocking amazing waterproof headphones no ear pain in heaven
I would recommend this to a friendGreat headphones with problematic app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple iPads and an iPhone plus a MacBook Pro laptop but there is no way to use the headphones pm the laptop. OK, I can work with that. But I can only connect headphones to 2 mobile devices and I have 3! And, to log in, I have to use a password I don’t have so I need to get a code every time I log into the account and when I click Forgot Password, it just sends a verification code and I don’t have a way to CHANGE the password. The performance is good, but you shouldn’t get these if only using them on 2 mobile devices is good for you, try them.
I would recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. The OpenRun Pro 2 headphones can connect to a MacBook Pro, and the Shokz app can manage the two-device multipoint connection if one device has the app. To connect to a third mobile device, you would need to manually disconnect from one of the two active devices to connect to the third, or use a device with the Shokz app to switch connections. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
Shoks headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality headset. Worth the buy. Its a great tool for the gym
I would recommend this to a friendMediocre product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this item would be better than a one I had in the past, but this one does not stay connected. Wish I went with something different.
No, I would not recommend this to a friendI love this headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I love how you can use it between two different devices.
I would recommend this to a friendGreat buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful. I work in construction and a very loud environment all day.
I would recommend this to a friendNot for large heads
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used shockz back when thet first came out and they actually fit my head. These are so small (standard, not the mini) that when I lift up my head, the speakers go into my ears and everything gets jacked up and almost fall off. I have a big head. Size 8 hat. I wish they made the older Shockz.
No, I would not recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my husband, he loves them!
I would recommend this to a friendheadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphone works great, had to order a second one for my wife
I would recommend this to a friendIt’s a ok device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m neutral , I thought the sound would be louder .
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Spund good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound decent but dont like how they feel with glasses and a hat
I would recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro 2. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you!
Great buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can still hear my surroundings with these!
I would recommend this to a friend- Pros mentioned:Sound quality
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok. The comfort for me is terrible. They become uncomfortable within 1/2 hour. There is no adjustment for different head and ear sizes. I couldn't imagine using these will running.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback. Some customers find that the OpenRun Mini provides a more snug fit and less stress on the back of the ears. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!