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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.6 out of 5 stars with 877 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the OpenRun Pro 2 Wireless Headphones' sound quality, comfort, and battery life. Many appreciate the comfortable fit, lightweight design, and convenient connectivity. Some customers mentioned the volume not being high enough, while others noted the reduced vibration from bone conduction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 877 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but the voice is all in Chinese. I'm not sure how to change it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Quality is great and so is the base

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall qualith is too notch for these new ones, improvements to the base make it much more enjoyable plus when combined with the app customization becomes more satisfying!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ive made in a while for headphones, perfect for running and being aware of my surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bone conducting Bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ShOkz kewps getting better with each model. I can hear without having to ues my hearing aides

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great audio quality, incredibly comfortable, and amazingly convenient. My favorite mobile headphones ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good The product meets my needs, therefore it's a good product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good for low to moderate noise environment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music quality is pretty good. However, in a noisy environment, it was had to hear sound. I had to cup my hands over my ears to hear music. May consider exchanging for the Bose ultra open ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box, seems to be nearly new. Would buy open box again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my husband loves them! I would recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! Love the fact they do not plug the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bone Conduction Head Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, easy to use. Fits securely on my head even while working and moving around a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my shokz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shokz. Easy to connect and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speakers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs and the sound is great. Use these for just about every activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shocks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get these again as needed. Next pair for my grandson

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they could be a little louder. But they get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Rate 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so excited about my purchase . I can now workout and not be wondering if you they would fall out of my Ear. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound surprisingly good, but the headband feels a bit weird in the back. Far better than shoving something in my ear though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and the build quality is high. The integration and sound experience is amazing. Was delivered as promised by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Performance and Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor product for noisy environments - where other Shokz models work well with ear plugs, this does not, even with classic mode bone conduction. It does have superior sound quality when in standard mode to other Shokz models, for which I was happy. But it only lasted for a month before it failed entirely and would not power up. My theory is that it is not well suited for working out or working in hot environments where sweat is present. Which is not what you would expect from a product with "run" in the name. Only IP55 rating. So basically they are telling you to run with the headphones but don't sweat or they will crap out on you. They also had connectivity issues at times. Perhaps I just had a bad set. I have submitted for warranty replacement which Shokz agreed to review to their credit.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi Scott- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it.

      We see that you've submitted a warranty claim. Please reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them not a burden to others around and you can hear them perfectly

    I would recommend this to a friend