Customer Ratings & Reviews
- Model:
- S820-ST-SR-US-326
- SKU:
- 6629560
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the OpenRun Pro 2 Wireless Headphones' sound quality, comfort, and battery life. Many appreciate the comfortable fit, lightweight design, and convenient connectivity. Some customers mentioned the volume not being high enough, while others noted the reduced vibration from bone conduction.
This summary was generated by AI based on customer reviews.
Bad color choice returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because we exchanged them for orange but I did tell the lady if you have to make a another contract I don't want to exchange she didn't care
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my mom who has hearing problems. She loves them, and I love not being able to hear the TV 3 rooms away
I would recommend this to a friend- Cons mentioned:Bone conduction
issues with what is stated and what isn't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item was stated as bone conduction which I assumed was straight out okay as I previously attempted to buy the newest air open dots headset and when i finally recieved it I had no way to understand it had audio air rather than conduction and this model also has a half bone conduction / audio air conduction form that doesn't apply to my health reasons as i use only bone conduction to hear after genetic issues making my audio air conduction not feasible to use.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. The OpenRun Pro 2 uses a hybrid system that includes both bone and air conduction, which may not be suitable for your medical needs. However, the Shokz app includes a "Classic Mode" that disables the air conduction driver, allowing for a pure bone conduction experience. Please reach out to our Customer Happiness Team if you have any questions. If these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Great for hearing impaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than expected. Perfect for keeping the ears open while still listening to the phone
I would recommend this to a friendGreat for City Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! I jog and walk in the city and feel safe with the ability to hear background traffic noise.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them.,........................................
I would recommend this to a friend- Pros mentioned:Sound quality
Poor Mic Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to replace my OpenCom 2 with this, but most of my clients had issues hearing me in my office, even when there was zero background noise. They have a little better sound for music, but I don't think it warrants buying them unless you only use them for music.
No, I would not recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the headset that I was looking for everyday use.
I would recommend this to a friendReally nice for neighborhood running
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for more quiet places to run. Next to busy roads not so great i like them alot for running events.
I would recommend this to a friend- Pros mentioned:Comfort
Georgia heat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty comfortable for my morning and evening jogs!
I would recommend this to a friend Meh..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of expensive for "headphones". But they are nice for active people or being in public. 3 star review because they didnt last a year. Bought them for my wife last Christmas and started going out the following july. I have the standard version. Theyre cheaper and have lasted longer. Idk use that info however.
No, I would not recommend this to a friendBig Disappointment!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially the headphone worked great. It was comfortable and the sound was surprisingly good. However, after aboit a week of use it began to disconnect and reconnect to the point of annoyance. The battery dies very quickly and would often quit shortly after a fresh charge. I hust quit using it and haven't taken the time to return it.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro 2. In this case, we'd suggest a manual reset of the headphones. We also recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your Shokz. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Please reach out to us if you need further assistance. Thank you!
You get what you paid for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what it says on the tin, over the ear bone conducting headphones.
I would recommend this to a friendGreat headphones with problematic app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple iPads and an iPhone plus a MacBook Pro laptop but there is no way to use the headphones pm the laptop. OK, I can work with that. But I can only connect headphones to 2 mobile devices and I have 3! And, to log in, I have to use a password I don’t have so I need to get a code every time I log into the account and when I click Forgot Password, it just sends a verification code and I don’t have a way to CHANGE the password. The performance is good, but you shouldn’t get these if only using them on 2 mobile devices is good for you, try them.
I would recommend this to a friendBrand response from AfterShokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. The OpenRun Pro 2 headphones can connect to a MacBook Pro, and the Shokz app can manage the two-device multipoint connection if one device has the app. To connect to a third mobile device, you would need to manually disconnect from one of the two active devices to connect to the third, or use a device with the Shokz app to switch connections. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
Work place
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my favoritr headphones always use this brand and type perfect for my activities
I would recommend this to a friendShook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new pair of Shook Open Run Sports Headphones
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most amazing pair of headphones. I definitely recommend them.
I would recommend this to a friendcongratulations
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelent item.i buy again for all my family.safe .
I would recommend this to a friend- Pros mentioned:Sound quality
Like these headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, but you are able to hear your surroundings, which they are good for running to hear your surroundings. They are not super load at all but perfect.
I would recommend this to a friend Music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Wanted something I could wear while mowing.
I would recommend this to a friend