Customer Ratings & Reviews
- Model:
- S820-ST-SR-US-326
- |
- SKU:
- 6629560
Customer reviews
Rating 4.6 out of 5 stars with 1602 reviews
(1,602 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the clear sound quality and comfortable fit of these headphones, which remain pleasant to wear even during long periods of use. Users also appreciate the impressive battery life, convenient multipoint connectivity, and the open-ear design that allows for better environmental awareness. While the product is highly regarded for its portability and lightweight build, some users have noted that the maximum volume could be improved.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how they feel like they’re nothing on ur head. It’s really loud bass hits well
I would recommend this to a friendRated 5 out of 5 stars
All day wear.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds and looks good. Light weight. Glad i went with them.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been buying shockz for years now. The upgrades are getting better and better. Less vibration. The color is amazing also. I caught mine on sale at Best buy for $129. Well worth the price.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for running and being able to hear your surroundings
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friendRated 5 out of 5 stars
Awesome pro 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the first pro but now I have the pro 2 and very much better no complaints at all!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friendRated 5 out of 5 stars
Shokz - OpenRun Pro 2 Bone Conduction Open-Ear Bl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I recommend it to every one. It works good so far . I have been using it.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Shokz Openrun pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is really good I like it a lot thank you…
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friendRated 5 out of 5 stars
Ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them haven’t had a problem with them at all yet
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Really likes these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using these for a few months now and they’ve pretty much become part of my daily routine. I do a lot of cycling and the whole reason I went bone conduction was to keep my ears open so I can still hear traffic and what’s going on around me — these nail that. Honestly the sound is better than I expected for an open-ear design. Vocals come through clear and there’s even some decent bass. They’re super light and I kind of forget I’m wearing them. None of that ear fatigue I’d get with earbuds. Battery easily gets me through a week before I need to charge, and the quick charge has bailed me out a couple times when I forgot to plug them in. Sweat’s never been a problem either, even on hot days. Only thing I’ll say is if you want that deep, noise-isolating bass you get from in-ear stuff, this isn’t really that — but that’s not what these are for. For staying aware while staying active, can’t beat them. Would buy again no question.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend Rated 2 out of 5 stars
Stop connecting after 6mo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good until they didn’t, going through cumbersome warranty process - will try Sunto Sonic Open Ear headphones to see if they do any better. Used exclusively for cycling 2-3 days per week.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenRun Pro 2. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Rated 5 out of 5 stars
Shocked by Shokz!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the BEST! Better than all the rest, the tech is amazing!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Much Improved Over Openrun Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good, although not as good as AirPods Pro 3. However, the convenience of sound without in-ear earbuds is awesome. For people whose earbuds irritate their ears and don't want to use headphones, this is the ideal solution. These fit easily over and in front of the ears and allow a cap to be worn. They charge quickly and the case for them allows for both the headphones and a USB C cable. The fact that these charge with a USB C cable rather than a proprietary connection is a great improvement. I like the fact that my ears are open when using these. Since they bypass the eardrum, they are helpful for anyone who have eardrum or other issues in the passage from outside to the eardrum. I'm very happy with my purchase and recommend this.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Shokz shocked me with its sound quality & design
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Tinitus for the last 25 years, and unfortunately these last 6 years the “white noise” sound has gotten worse, especially in my left ear. Even if I love to use headphones when I am walking, hiking or riding my bike, my tinnitus has turned me paranoid and afraid to use them either over or in the ear. I have the sensation that over time, the use of the headphones will worsen my condition. I heard about this Shokz bone conduction headphone design, and some research indicates that when it’s used at moderate volumes, they are less likely to contribute to worsen tinnitus, comparing to the regular in or over the ear headphones. Other advantages are that with the open ear design you are able to maintain situational awareness, listen to music as you ride your bike, doing exercise outside, commuting or even while working in the office, you can have hands-free calls with the built in mics. The concept was very attractive. However, I was concerned about the quality sound and that this unit could be too noticeable. Since the vibrations travels through the bone, the skin may cause loss of quality sound specially at pitch sound or higher frequencies, the size, weight was also another concerning factor. So, after trying the Shokz OpenRun Pro 2 I have to say it left me speechless. This model is 10th Gen Bone Conductivity Technology, which results in an amazing sound quality. I was able to notice many tiny details in my songs while I was listening without the need to increase the volume. Bass and treble frequencies were crystal clear, balanced and powerful. High notes were well appreciated even if pitch sound has to go through the skin to get to the bone. Great phone conversations, mic clarity (dual mic) and stable BT connectivity (v 5.3). The DualPitch Technology with the 3D Audio obviously makes a big difference. Setup process is super easy, comes with a concise and precise user guide that will take you only a couple minutes to pair the BT with your phone and have it ready to use right away, for either playing music or taking phone calls. On the right side you have the Power/Vol+ and Vol- Buttons, and the left side the Multifunction Button, where you can Play/Pause Music, Answer/End calls, or next/previous songs, by pressing the button either once, double or triple clicks. Mine came with enough battery power so didn’t need to wait for the charge Batt process to start use it. I have been using it for more than 6 hours so far and it is still working. Specs states that the Batt will last 12 hours, with 1 hour Battery charge time. The usb port is a USB-C, and it comes with a USB-A to USB-C cable for charging and a very nice carrying Case. IP55 water-resistant, Titanium Frame with Silicone-Plastic cover, light weight (0.07pounds or 31 gram), makes it really comfortable to use and good looking too. You also have the option to install the Shokz app. The app will give you additional settings like a setting profile, for Standar, Vocal, Bass Boost, Treble Boost, or customize your own sounding profile setting preference. I would say the default options worked really well for me, however the app also gives you the option to perform on the shokz headphone the latest firmware update, which is always a good thing to do, and took me a couple of minutes. I love the fact that this bone conduction design leaves the ear canals open, so the ears are able to hear the natural ambient sound around you, that will help the tinnitus worsen condition, other than having close the ear canals with the regular headphones. So basically I am able to use them all the time, at any place or situation. Another thing that is worth to mention, is that you can share them, without worrying about ear infection contagion. This headphone feels comfortable while wearing it and it has a very discrete look. I was able to forget my constant “white noise” companion while playing music because of the clarity and great sound quality. I feel that this technology and design is good for my needs and that finally I have found the right headphones for me.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Extremely disappointed - Does not work unplugged
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these back in November and they have been a huge letdown. The light comes on when they are plugged in, but as soon as I unplug them, they won't turn on at all. For the price I paid, I expected much better quality. I’m very disappointed with this purchase.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Comfortable with surprising sound.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design language has not changed much, and that’s a good thing. The case is quite robust and protective, but not very portable. That aside, the headphones are super light and can be hung around the neck, but best left on as they are quite comfortable. They are great for glasses and hat wearers. In a full day’s work, I did not have the need to take them off. They are well suited for running and even dynamic movement. The headphones are rated IP55 and the charging port has a waterproof flap so sweat, dust, or rain won’t be a problem. I do not know what Bluetooth this headset has, but it paired quickly with my phone and laptop. I had no hiccups or disconnects so far. I appreciate the tactile buttons, which are intuitive, responsive, and allow for full control. The call quality is good. While they work very well in semi-quiet environments, people heard some of the background digital noise while in traffic and in a crowded area. The interesting thing is that it sounds as if I am talking to the other party in person, which is a cool effect. The battery life is decent as I was able to get well over 8 hours of constant use. But how’s the sound considering the open, bone-inductor design? I am happy to report that the sound is very clear and precise. Sure, the bass is still subdued and subtle, but definitely noticeable and precise. The midrange is pushed slightly forward to add a bit more warmth, which is great when listening to Jazz, orchestra, and live audio. The treble can get slightly harsh at higher volumes, especially in piano, violin, and guitar solos, but it never got to a point where I felt fatigued. They are excellently suited for podcasts, audiobooks, and such. Being open, the imaging and soundstage are quite spacious -as if the sound is “out there”. I found the overall sound signature to be quite natural. One thing that surprised me was that the typical vibration that can cause tickling or even severe discomfort was nowhere to be found when listening at high volumes, and that is an amazing improvement. The only nitpick is that everyone can hear what you’re playing at high volumes in quiet environments. In the end, I am very pleased with the new OpenRun Pro 2. They’re super comfortable, have a decent battery, intuitive controls, and surprising sound.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Exceptional Comfort and Sound for Work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently started using the Shokz OpenRun Pro 2 Bone Conduction Sports Headphones, and they have quickly become an essential part of my daily routine, both for work and exercise. As a healthcare administrator, I spend long hours reviewing financial reports and participating in virtual meetings, and these headphones provide clear audio without isolating me from my surroundings. Crystal-Clear Audio and Open-Ear Comfort The bone conduction technology delivers surprisingly rich and well-balanced sound, allowing me to stay aware of my surroundings while listening to calls or music. The improved bass over previous models makes for a more immersive experience, especially when listening to presentations or financial discussions. Lightweight and Secure Fit One of the best aspects of the OpenRun Pro 2 is the ultra-lightweight titanium frame, which provides a secure but comfortable fit. Whether I’m on a call, reviewing documents, or taking a walk between meetings, I hardly notice I’m wearing them. Unlike traditional earbuds, they don’t cause ear fatigue, making them great for all-day use. Perfect for Business and Fitness Great for hands-free work – The dual noise-canceling microphones ensure clear voice quality during virtual meetings and phone calls. IP55 water resistance – Ideal for workouts, walking outdoors, or even light rain. Extended battery life – Lasts up to 10 hours per charge, easily covering a full workday and exercise session. Quick charge feature – A 5-minute charge provides up to 1.5 hours of playback, which is perfect for last-minute use. Awareness Without Distractions Since these are open-ear headphones, I can remain aware of what’s happening around me while staying engaged in calls or listening to music. This makes them ideal for a busy work environment where I need to multitask and interact with others while staying connected. Final Verdict The Shokz OpenRun Pro 2 is an excellent investment for professionals, athletes, and anyone who needs high-quality audio without blocking out the world. Whether I’m in meetings, reviewing financial reports, or exercising, they deliver comfort, clarity, and convenience. Highly recommended for anyone who needs an all-day, open-ear listening experience with superior sound quality.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Close to the best runner purchase I've ever made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect, pricey but you get what you pay for. Almost none of the new/modern high end earbuds work for me anymore, they always fall out while running, hiking and throwing hay. The last earbuds I had that worked for me during explosive exercising was the OG Apple Airpods. The Airpod Pros (1, 2, and 3), Airpod Pro Max, and Nothing Ear 3 are all products I've tried that just don't work for my ear. The Shokz OpenRun Pro 2 fixed that solution for me. Extremely secure, very comfortable, long lasting battery life, responsive Bluetooth, convenient control buttons, and phenomenal sound quality. Be careful, go too loud and you won't be able to hear cars coming up from behind you. Thought it would be annoying to store them considering their awkward shape but the included carrying case its easy to use. 10/10 would buy again, I'll be using these till they literally burn out.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shokz OpenRun 2 is easily one of the best open-ear headphones I’ve used. The sound quality is clear and well-balanced, and the bone-conduction technology works even better than expected—letting me stay aware of my surroundings without sacrificing audio quality. They’re incredibly comfortable, lightweight, and stay firmly in place whether I’m running, working out, or moving around during the day. The battery life is excellent, and the quick-charge feature is a lifesaver when I’m in a rush. Calls come through clearly, and the controls are simple and intuitive. Overall, the OpenRun 2 delivers outstanding comfort, performance, and safety. If you’re looking for reliable, high-quality open-ear headphones, these are absolutely worth it. Highly recommend!
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Portability
Rated 5 out of 5 stars
Perfect Headphones for Running & Everyday Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these Shokz for running and they’ve ended up being my go-to headphones for everything. They’re super lightweight and comfortable, even on long runs, and they stay in place without bothering my ears. I like that I can still hear cars and people around me while my music or podcasts are playing. Battery life has been solid – I can get multiple workouts in before needing a charge – and the controls are simple to use on the move. Call quality is clear enough that I can answer quick calls without taking my phone out. The sound isn’t as deep on the bass side as over-ear headphones, but that’s expected with bone conduction and honestly the trade-off is worth it for the comfort and awareness. Overall, really happy with these and would definitely buy them again.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
A runner's take!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shokz OpenRun Pro 2 Review: A Runner's Take on Next-Gen Open-Ear Audio As a dedicated runner who logs miles almost every day, finding the perfect pair of headphones is essential for keeping the motivation high and the workout engaging. Recently, I got my hands on the Shokz OpenRun Pro 2, and I have to say, these headphones have redefined my audio experience during runs. Here’s why: Groundbreaking Audio with DualPitch™ Technology The Shokz OpenRun Pro 2's DualPitch™ technology is a game-changer. I was skeptical about bone conduction technology before, but the blend of bone conduction for the mids and highs with air conduction for the bass has delivered a sound quality that's surprisingly rich and immersive. The 3D audio effect created by their custom algorithm is impressive, making it feel like every sound is placed precisely in space. This depth in audio is a major upgrade from what I’ve experienced with other open-ear models. Open-Ear Comfort with Unshakeable Fit Comfort and fit are crucial for any runner, and the OpenRun Pro 2 excels here. The ergonomic design with its weight-optimized frame feels lightweight and secure, even during intense sprints or long runs. The Ni-Ti alloy memory wire ensures a snug fit that doesn’t shift or pinch, which is a significant improvement over many competitors that tend to slip or require constant adjustment. The “Cloud-Comfort Fit” is not just marketing hype; it genuinely feels like these headphones are barely there. Leak-Free Audio & Enhanced Privacy One of my main concerns with open-ear headphones has always been sound leakage, but Shokz has tackled this issue well. The integrated design and DirectPitch™ technology significantly reduce sound leakage, so I can enjoy my tunes without disturbing those around me, and I’m not constantly worried about the quality of my sound escaping into the ether. IP55 Water Resistance and Durability Weather is always a wildcard for outdoor runners, so the IP55 water resistance is a huge plus. Whether it’s sweat pouring down during a summer run or an unexpected drizzle, these headphones have handled it all without missing a beat. The robust design, including the double-layer mesh and nano-hydrophobic coating, assures durability against the elements. I can say that the Open Run Pro original used to get drenched in sweat and the audio would sound like a broken speaker but I haven't had that with the 2's. Clear Communication with AI Noise Reduction Although I’m primarily focused on music or podcasts while running, the AI noise reduction for calls is a fantastic feature. The dual microphones with wind resistance work effectively, even when running at higher speeds. This makes answering calls or using voice commands during workouts surprisingly smooth. Battery Life and Charging Battery life is always a key consideration. The OpenRun Pro 2’s 12-hour playback time easily covers most long runs and then some. The Quick Charge feature is particularly handy—a 5-minute charge giving 2.5 hours of playtime means I’m never left scrambling for a charge before a run. The USB-C charging is a nice touch for convenience and durability. Shokz App Integration The Shokz app adds another layer of customization that I appreciate. The ability to switch between two devices seamlessly with MultiPoint Pairing and the EQ presets for different audio preferences are features that enhance the overall experience. Final Thoughts The Shokz OpenRun Pro 2 has impressed me with its innovative features, comfort, and durability. For a runner, the blend of cutting-edge audio technology and thoughtful design makes these headphones stand out. They’re a solid choice for anyone looking to enhance their running routine with high-quality sound while staying aware of their surroundings. If you’re in the market for open-ear headphones that deliver both in performance and comfort, the OpenRun Pro 2 is definitely worth considering.
This review is from Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Black
I would recommend this to a friend




















