Customer Ratings & Reviews

Sound isnt as great as id like it to be but not bad for the use case it serves

These open-ear Shokz OpenRun Pro 2 headphones are my first product from Shokz. I am an earbud fanatic, and I’m prone to buying products when they first hit the market. I’ve been jogging for decades, and I typically look for products that have advanced ANC to ensure good quality sound when listening to music and audio books. I did know, however, that this open-ear design would not have any noise cancellation. Connecting them to my phone was effortless. Pressing the volume-up/on/off button and holding it for a few seconds was ample to start the Bluetooth pairing process. It only took a few seconds, and the buds were ready to be used. The earpiece on the left side has a tap-to-control button for the headphone’s functions. Tap it once to play/pause/answer call/end call. Tap it twice to skip to the next track/song. Tap it three times to play the previous track/song. If you pause the sound, you can press either the volume up or down buttons to get the battery level. The headphones will inform you of the battery’s status by saying “Battery High”, “Battery Medium”, “Battery Low” or “Charge Me”. This unit’s charging port is on the right side behind the earpiece. It has a removeable cover that hides a USB Type-C port. Two toggle switches are found in front of the charging port for volume up and volume down. The volume up button is also the Power On/Off/Pairing button. If you press the Volume up and Volume down buttons at the same time, this causes the headphones to toggle through the two EQ modes. They are “Standard Mode” and “Vocal Booster Mode”. There are other features available, like pairing to multiple devices. I’ve never needed to do that, so I can’t say how well it works. Still, the ability is there. In my inaugural outside run with the headphones on, I found them very, very light to wear. And the loop that goes over each ear made me feel very comfortable that they would never fall off, and they stayed securely against my head the whole run. Since these headphones are not in-ear or on-ear designed, and they don’t have ANC, I could hear everything going on around me. As a result, I wasn’t vigilantly looking around fearful that someone was going to run me over. I didn’t know if I’d like the open-ear design, but I found that I did. Unlike most of my other buds, I didn’t have to keep re-inserting them into my ears due to perspiration. The Shokz stayed in place perfectly. And the sound being put out by these headphones was more than ample to hear my music despite the din of outdoor noise. My second run the next day was on a treadmill at my local gym. The experience was quite different. There were so many gym-centric sounds to deal with that it was pretty distracting. Like weightlifters loudly dropping their barbells when done. Or hearing the footfalls of the runners on either side of me on treadmills. And then there were people loudly talking over the wall mounted TV sets or music playing throughout the facility. Despite all these distractions, the experience wasn’t horrible. The sound quality was surprisingly good irrespective of whether I was listening to music or an audio book. Oh, and the headphones and the glasses I wear were able to coexist without issue. While I am going to give these a 5-star review for outside running, and I think it’s a well-deserved rating.

Bought these for my husband on January 21, 2026 and they stopped working February 11, 2026. Best Buy chose not to do anything and would not provide any help on warranty information.

It takes many many tried to sync it to my new tv i bought. And if i dont plug it in everytine after using, it will die and not turn on

I absolutely loved my openrun pro while they worked, less than two months. I was excited to see the openrun pro 2 had a usb c. But wad disappointed with the increased size and terrible microphone. Wouldn’t recommend either pair

Not as great as other brands. But they work as advertised

They do the job to allow me to use these for work. At max volume they are loud enough to hear, but in a loud welding shop far from ideal.

These are cool and okay. I have made the mistake of going from the openairs to these. The openair sound have better sound and louder. Of course these sound better than the open com 2.

I bought these headphones to see if I could reduce the ear pain that I was experiencing by using over the head headphones. These bone conduction headphones made by ear pain worse.

These are too big for my ears, like most EarPods I have tried

Work well but if you are riding a mower not so much.

Thw sound waa great until onw of the earbuds started to go out 4 days later

After wearing the posts for a while, your head starts to hurt. I don't recommend them for that reason, but as for the rest, they're good, but my head hurt because they fit so tightly to my skull that I couldn't even stand them for half an hour, so I decided to buy another type.

Not a fan. Lots of friends had been raving about the headphones, especially as runners but I just didn’t like them. They would shift a lot which was super annoying. I wanted to give them a chance because of safety but whenever I’d pass busy streets, which was 50% of the time given I live in Los Angeles, I couldn’t really hear anything.

Loved them but unfortunately they made my ears hurt if constantly used

Wayyyyyyyyy to quiet. On a car ride and trying to watch the nfl draft. Sound is so quiet I have to use my phones speakers. Id rather pay for a $20 pair of headphones over these.

They are too big. Also, they do not have a good battery life. I charge them in the morning, An hour later they're already dying. The sound quality is not bad. However, not for me!

Max volume less than previous generation, sound quality seemingly not as good as the first generation.

These OpenRun Pro 2 from Shokz are very lightweight with a minimalistic design. They’re comfortable to wear, even with sunglasses or a bike helmet. They’ve stayed in place securely in position while I walk, run, bike, etc. There’s no uncomfortable squeezing or bouncing/shifting around. Pairing was very easy, and the button layout is intuitive. The headphones support multi-point pairing (connecting to multiple devices simultaneously), but I had to install the Shokz app and enable this feature in the settings before using it. The app also allows for adjusting the EQ settings. Conveniently, there is a USB-C port for charging, so I can use the same cord as other devices and not have to worry about a proprietary connector. The open-ear design is great for running or any other activity where you need to be able to hear what’s going on around you. I also find it more comfortable than having something in my ear, especially for longer runs. As far as sound quality goes, these have come a long way from the first generation of open-ear headphones, and I was pleasantly surprised about how good music sounded through them. Overall, these are a great way to add music to my workouts, and I’m happy with them.

I purchased this device after spending some time with a sales rep discussing the fact that I only wanted a device if it was capable of reading text messages allowed to me when they arrive on my iPhone. The sales rep did some Google searches and reading within their data database and said that this unit had that capability. If it does, I have been unable to figure out how to make that work. I did submit a question to the question and answers section asking for clarification about this feature, but apparently my question has been rejected as it has not appeared in the listing of Q&A items nearly a week after my purchase. In addition to lacking this critical feature, I have found that the audio quality for calls is less than desirable, and rigid structure around the back of my neck interferes with collared shirts and jackets. I will be returning this item.