Customer Ratings & Reviews
- Model:
- S820-ST-SR-US-326
- SKU:
- 6629560
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones for their excellent sound quality, comfort, and great battery life. Many appreciate the fit, lightweight design, and multipoint connectivity. Some customers feel the volume could be higher, while others note the vibration from bone conduction has been reduced. Overall, these headphones are favored for sports and everyday use due to their awareness feature, portability, and water resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, sound is clear and nice not better than Bose Glasses but good
I would recommend this to a friend Great design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great for people that’s very active, but the sound quality isn’t as great as I thought it would be.
I would recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fantastic and they stay on my ears
I would recommend this to a friend - Pros mentioned:Sound quality
Very different than I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even thought these are open ear they actually block out a decent amount of background noise when turned up all the way. Lowering stars due to the call quality. Initially was great but after a couple of weeks people have said they are having trouble hearing me. Planning to exchange for a new pair.
I would recommend this to a friend - Pros mentioned:Sound quality
Poor Performance and Reliability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a poor product for noisy environments - where other Shokz models work well with ear plugs, this does not, even with classic mode bone conduction. It does have superior sound quality when in standard mode to other Shokz models, for which I was happy. But it only lasted for a month before it failed entirely and would not power up. My theory is that it is not well suited for working out or working in hot environments where sweat is present. Which is not what you would expect from a product with "run" in the name. Only IP55 rating. So basically they are telling you to run with the headphones but don't sweat or they will crap out on you. They also had connectivity issues at times. Perhaps I just had a bad set. I have submitted for warranty replacement which Shokz agreed to review to their credit.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Scott- Shokz here! We're very sorry to hear this has been your experience, and we greatly appreciate your feedback. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it.
We see that you've submitted a warranty claim. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Not for a big guy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a bigger person, this is not the right item for you. Item pops and moves too much if you have a thicker neck. Not adjustable at all.
No, I would not recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for cycling, and working in an office where I can still hear people talk around me
I would recommend this to a friendExcellent open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent open box, seems to be nearly new. Would buy open box again.
I would recommend this to a friendGreat sound and Battery life!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great but the size is a little big didn’t realize there was a “mini” option but great product nonetheless!
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good The product meets my needs, therefore it's a good product!
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only thing it needs is to have the neck bar be adjustable otherwise this is great.
I would recommend this to a friendStop waiting buy these now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best bone conducting headphones. Best buy order online and pick up in store was fast and convenient.
I would recommend this to a friendAmazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I love the color. I love that I can her my music but still hear my surroundings. This is my 3rd pair. Each pair has lasted 2-3 years.
I would recommend this to a friendShoks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Shoks Run pro made great improvements........
I would recommend this to a friendBest headphones I've used!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at work when I'm just opening boxes and stocking product. I can still hear everyone while listening to my own music!
I would recommend this to a friendThe best of the best.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tell you that it was the best purchase I have ever made, I recommend them 100%.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, loudness is not so great. Samsung new buds are way better
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve any low volume issues.
1. Turn Off Volume Limit Settings
For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.
2. Adjust EQ Settings
Connect your headphones to the Shokz App and switch the EQ modes to Vocal or Bass Boost mode.
If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Nice product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were nice just didn’t fit well for what my son was looking for and they were too big for me.
I would recommend this to a friendGreat product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, and the app makes them even better by allowing you to customize the EQ
I would recommend this to a friendEarpiece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my husband loves them! I would recommend highly
I would recommend this to a friend