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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.6 out of 5 stars with 1258 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones for their excellent sound quality, comfort, and great battery life. Many appreciate the fit, lightweight design, and multipoint connectivity. Some customers feel the volume could be higher, while others note the vibration from bone conduction has been reduced. Overall, these headphones are favored for sports and everyday use due to their awareness feature, portability, and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,258 reviews
  • Rated 1 out of 5 stars

    These headphones have very poor sound quality; plu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't what I expected; it doesn't compete with Apple at all. It lacks noise cancellation, and the sound quality is terrible in noisy environments. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve any low volume issues.
      1. Turn Off Volume Limit Settings
      For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature.
      For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit.
      For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them.
      2. Adjust EQ Settings
      Connect your headphones to the Shokz App and switch the EQ modes to Vocal or Bass Boost mode.
      If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to earn of their return policy. All Shokz also come with a two-year warranty. Please visit our Shokz site to submit a warranty claim. Thank you! AfterShokzCHT

  • Best Buy Employee

    Rated 3 out of 5 stars

    Decent sound

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isnt as great as id like it to be but not bad for the use case it serves

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to turn on and sync poor battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes many many tried to sync it to my new tv i bought. And if i dont plug it in everytine after using, it will die and not turn on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound great, microphone sucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved my openrun pro while they worked, less than two months. I was excited to see the openrun pro 2 had a usb c. But wad disappointed with the increased size and terrible microphone. Wouldn’t recommend either pair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super Comfy, Stay put, Great sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Shokz OpenRun Pro 2 headphones. I needed something that I could use during workouts without having to worry about them working their way loose and falling out mid set or run. I guess my ears are weird, because I can't find anything that stays put...until now. These headphones are super lightweight and very flexible. They are the most comfortable workout setup I've owned. Sound quality is fantastic. Plenty of high and mid. I was surprised at the level of low I can get out of such a small package. It's obviously not going to be like full over the ear units with larger drivers, but for this size, I'm very impressed. I actually have the bass turned down a bit just to keep the sound ultra clear. I think you will be able to get whatever you want out of these headphones. Operating is very simple. There are volume up and down buttons, with one of them doubling as power and pair. There is one multi function button on the left ear piece that you use to pause/play, answer/hang up calls, skip, and repeat. It's a physical button, so you have tactile feedback. While I like most of the touch sensitive stuff on the market, I have to admit that an actual button is kind of nice. The companion app on my phone is very basic. To some, that might seem like the wrong direction. I, however, prefer simplicity over a ton of gimmicky features that I'll never use. I have my choice of 4 preset EQ bundles. They each have their place depending on what you are listening to. I ended up creating my own custom EQ that I really enjoy. It's very simple to do. Beyond that, you can control multi device pairing and play/pause, etc if you don't want to use the buttons on the phones or your native music app. That's it. Very streamlined with only what you need. The case is nice. It a simple zipper case that is very lightweight. It has a molded interior so they aren't knocking around in the case when carried. A USB charging cable is included, but you need your own brick if you don't have USB power nearby from a laptop or whatever. Ya...I really do like this setup a lot. It stays put, sounds great, and it super easy to operate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhhhhh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are worse than the cheaper one. Can barely tell the difference in audio quality other than its a bit louder

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Not bad, still on the quiet side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job to allow me to use these for work. At max volume they are loud enough to hear, but in a loud welding shop far from ideal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cool and okay. I have made the mistake of going from the openairs to these. The openair sound have better sound and louder. Of course these sound better than the open com 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Huge Upgrade in Bone Conduction Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz OpenRunPro2 headphones are a major upgrade in the world of bone conduction audio. The most noticeable improvement is the enhanced audio quality, which delivers a richer, more immersive listening experience. And now, when the bass is blasting, it's actually deep bass. They are meticulously balanced for all-day wear, ensuring comfort during extended use, whether you're at work or out for a long run. The volume boost compared to previous models makes it easier to hear in loud environments, a crucial feature for outdoor activities. The shift to USB-C charging from the previous proprietary charger is fantastic. It's one less cable to have to have on my desk. The inclusion of a high-quality carrying case and excellent battery life further enhances the overall user experience, while the removal of annoying talking notifications is a small but appreciated improvement. However, the headphones are not without their flaws. Or really just one single flaw. The multi-point pairing feature, which allows you to connect to multiple devices simultaneously, remains a weak spot. It's difficult to pair it to two devices let alone seamlessly switch back and forth between the two. Despite this, the Shokz OpenRunPro2's strengths far outweigh this shortcoming, making them an excellent choice for anyone seeking high-quality, comfortable, and durable headphones, especially for running or other outdoor activities where being aware of your environment is important. Pros: A huge leap in audio quality Balanced perfectly for all day wear Volume is louder than previous, easier to hear in loud environments USB-C charging instead of their proprietary charger! Great case included Excellent battery life Annoying talking notifications are gone Perfect for runs of all lengths Cons: Multi-point pairing is still bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No help for my ear pain.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to see if I could reduce the ear pain that I was experiencing by using over the head headphones. These bone conduction headphones made by ear pain worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best in class

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shokz open run pro 2 are truly premium bone conduction sports headphones that deliver great sound quality. Running with headphones has always been the bane of my existence. From the time of wired headphones to ever the ear headphones to in ear bluetooth headphones, I was never able to find a headphone that did not interfere with my run. I have also tried a different mainstream brand of bone conduction headphones however they were not comfortable to wear at all. As soon as I opened the box and the carrying case for the Shokz open run pro 2 I knew that I had a high quality product in my hands. The headphone were very easy to pair with my iPhone and they immediately showed a 80% charge. As soon as you start listening to music you find it hard to believe that people standing next to you can't hear much of what is coming out of the headphones. The sound quality makes it feel like I am wearing my in ear Bluetooth headphones. There was not 1 instance during my run where I had to specifically stop to adjust my headphones because they fell off or felt like they were going to fall off. They are so light that you may even forget that they are there on longer runs. I usually have to remove my AirPods once during my run because they start to become uncomfortable after long runs. The battery life should last you well over 12 hours as I am still waiting to charge them for the first time. The headphones can be charged via the USB c port. The headphones are IP55 water resistant so there is no need to worry about them shorting out from sweat. Phone calls sound very clear with adequate amounts of noise cancellation on your runs. I would definitely recommend the Shokz open run 2 pro headphones to anyone looking for new running headphones

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thw sound waa great until onw of the earbuds started to go out 4 days later

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- We're sorry to hear your OpenRun Pro 2 is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are too big for my ears, like most EarPods I have tried

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Absolutely Perfect

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely amazed at how perfect (for me anyways) the Shokz OpenRun Pro 2 headphones are. For those times when you need to still be aware of your surroundings such as running or walking, these are the best way to go. They are very lightweight yet feel well made. The controls are kept simple to use and understand. The fact that they use a USB-C port to charge is great. Please let the days of propriety or micro USB ports be a thing of the past for everything! Battery life is great. Rated as being 12 hours on a full charge, I would say that is accurate. When you are using these for a run, you should easily get 3-5 days out of a charge. When running, I’ve found they stay in place very well. Granted, that can vary from runner to runner. But I’ve found the tension to be very good without causing any discomfort or falling off and I have a big head. When I use them for a walk I almost forget I’m wearing them. As for sound quality, it is the best I’ve heard in bone conducting headphones. Clear sound with plenty of kick. Probably not quite as good as the best in-ear premium buds, but very close to it. Considering there is bound to be a little trade off from them not being directly in your ear I find the sound to still be impressive. If you have never used bone conducting headphones and are concerned the sound won’t be good, there is no need to worry. Overall these are a great option for anytime you want premium sound while still being able to be aware of your surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well but if you are riding a mower not so much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as other brands. But they work as advertised

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. Please reach out to our Customer Happiness Team if you have any questions. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wearing the posts for a while, your head starts to hurt. I don't recommend them for that reason, but as for the rest, they're good, but my head hurt because they fit so tightly to my skull that I couldn't even stand them for half an hour, so I decided to buy another type.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them but unfortunately they made my ears hurt if constantly used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband on January 21, 2026 and they stopped working February 11, 2026. Best Buy chose not to do anything and would not provide any help on warranty information.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Ashley -Shokz here! We're very sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Once on our website, click "Support" and "Warranty Claim". *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Sound is to quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyyyyyyyy to quiet. On a car ride and trying to watch the nfl draft. Sound is so quiet I have to use my phones speakers. Id rather pay for a $20 pair of headphones over these.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Matthew- Shokz here. We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT