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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.6 out of 5 stars with 1262 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones for their excellent sound quality, comfort, and great battery life. Many appreciate the fit, lightweight design, and multipoint connectivity. Some customers feel the volume could be higher, while others note the vibration from bone conduction has been reduced. Overall, these headphones are favored for sports and everyday use due to their awareness feature, portability, and water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,262 reviews
  • Rated 1 out of 5 stars

    Shockz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within one month I would not recommend them to anyone

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear your OpenRun Pro 2 has broken. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money cheaper version has better sound quality

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro 2. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions about your OpenRun Pro 2. Thank you! AfterShokzCHT

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for any runner out there for them being bone, conduction and people saying they want them louder. They get the job done and battery. Life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great workout earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with bone conduction audio and I was pleasantly surprised. The earbuds are pretty straight forward, with a piece sitting on each temple just in front of the ears and another that sits just behind the ears which connects each side by a short cable. For my head the cable sticks out maybe 1/2” from the back of my head. Controls - the right earpiece has two bottoms + and - volume buttons, the + doubles as the power/pairing button. The there is also a USB-C charging port The left earpiece has a single button that functions to start/stop music and answer/end calls (single push) next song (double tap) previous song (triple tap) I was very happy with the sound, bass was adequate, better than I expected with nothing on the ear. I was amazed that those around me couldn’t hear my music even at max volume and very happy with the overall sound quality. My first test was a 20 mile bike ride and the wind noise seemed a little more pronounced then without the Shokz on, but less noticeable than the only other earbuds I’ve tried on the bike. I was still able to easily talk with my buddy while my music was playing. The best benefit was I didn’t seem to get the sweat buildup in my ears I get with in-ear earbuds. I took one call on the bike and was able to have a conversation, but my wife could hear some of the wind noise but said it wasn’t bad. The only knock I have on the OpenRunPro 2’s and the reason for four stars is that they aren’t supported by the Shokz app (at least not yet), but it doesn’t seem there’s anything in the app you can’t do without it. There’s an EQ setting to enhance vocals but the instructions to tell you how to switch EQ settings and the prior version had an option in the app to change the earbud language. Neither are a deal breaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great fit and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was great and lightweight and great for running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible, and the comfort level is exceptional. I particularly appreciate the ability to enjoy music while staying aware of my surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Very convenient on my head . Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good xmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great, wife happy with Xmas present. Interestingly blue color 10 bucks cheaper than black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is the reL deal!! Major improvements & EQ

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the open pro run for 2 years. I was always thonking something was missing!! The upgrades 2 version is the answer!! They sound amazing with clarity, sound balance, and the app has been overhauled to have preset EQ soung options and 2 custon EQ sound presets that fit your listening sound needs! These sound better than ear pods and not irritating you ear canal by being jawbone sound. Be sure to look up how to measure your head to get the propper fit. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that i am aware of my surroundings and yet i can listen to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Quality Sounds you Can’t go wrong with this one

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great for running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These use traditional speakers in addition to the bone conduction drivers. This allows me to keep my ears uncovered to hear my surroundings, while still clearly listening to podcasts. With previous generations, the bone conduction drivers would buzz against my cheeks at high volumes. The speakers avoid this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free cell use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in a commercial truck you can hear vehicles and your surroundings areas

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shock open run pro 2 mini

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great headphones for people who are very active, great for running and walking , wouldn’t recommend for bike rides also it’s not very loud even with the volume boot feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphone i every used i will recommend this o

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well...son loves them as is trying to get me to buy one now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz made vast improvements from previous models. This headset is the most refined and sounds alot better than the open run pros.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Improved!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big step up over the pro 1, but volume could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really nice sound but they don't stay in place very well. After wearing them for an extended time the pinching on your ear gets uncomfortable

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Kevin- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro 2. Some people find the Mini size to be a more snug fit :) If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you. AfterShokzCHT

  • Rated 3 out of 5 stars

    third time is not a charm, have patience w support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my third pair of shokz, going back to the "aftershokz" branding - my openrun pro (1) gave me exactly what i wanted, exactly what they should be. but i bought best buy exclusive steel blue... one side failed within the two year warranty but guess what? i couldnt get the best buy exclusive steel blue; so i got brighter blue ones.... anyway fast-forward to the release of the openrun pro 2... i make the mistake of buying the best buy exclusive steel blue again... they made it two weeks. connection and charging issues a plenty. warranty my TWO WEEK OLD headset out and CANT GET STEEL BLUE - ive been waiting longer for the warranty exchange than they were in my posession...

    No, I would not recommend this to a friend