Customer Ratings & Reviews
- Model:
- S820-ST-BL-US
- SKU:
- 6649171
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones for their excellent sound quality, comfort, and great battery life. Many appreciate the fit, lightweight design, and multipoint connectivity. Some customers feel the volume could be higher, while others note the vibration from bone conduction has been reduced. Overall, these headphones are favored for sports and everyday use due to their awareness feature, portability, and water resistance.
This summary was generated by AI based on customer reviews.
Not water resistant.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be very susceptible to water drops getting into the speaker grills. The sound will distort horribly as if a wire was loose. It also seems to be lacking bass as I was looking to get one of these for working the weights. I have an Openswim and while this Openrun Pro 2 seems to have better highs and meds, it's not as practical. I would probably only use this at a coffee shop or library.
No, I would not recommend this to a friendAwful customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This company is absolutely awful with customer service. I'm trying to find a word worse than awful without swearing, but can't. My headset broke and I called for a warranty replacement. They won't send the replacement until I send the old one back and they receive it. Wait...Your product broke and I'm punished for your mistake by having to wait weeks to get the new one. Oh, and turns out the one they sent me was the wrong model. Again, I have to wait, and they will ship (presumably) the correct one to me, but only after they receive the wrong one back. Further, they can’t send me the headset in the color I previously had. So I have to wait weeks for a headset that isn’t the one I bought.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We are very sorry to hear this has been your experience, and we sincerely apologize for any inconvenience this may be causing. Please reach out to our Customer Happiness Team if there's any way we may further assist you. Thank you!
