Customer Ratings & Reviews

These headphones are really great. If your concerned about everyone hearing your music they can’t hear it unless you turn up the volume, but even then it’s not that loud. You can hear your surroundings really well with these.

When I first got the Pro mini - I thought the sound was not as good as the Pro - but now I'm thinking that I was given a defective one. I purchased the mini on 3/11/2023 and it was sounding like an old 80s wired headset with a loose wire by 7/13/2023. Luckily there is 2-year warranty, but it's incredibly inconvenient that this is happening days before the trip for which they were purchased. I'm incredibly disappointed that it's only been a few months of light use. I will update and add to my review the return/exchange process through Shokz. I wasn't able to add this purchase on my Best Buy portal either even with the information being entered directly from the Best Buy receipt - so that was weird too.

Poor quality It has stopped working. Hoping Best Buy can exchange

I really like the ease of using this headset. I used to have an older model of this same brand. I’m just not sure of this newer model as it seems to turn itself off suddenly without warning. All of a sudden I’m no longer connected and it’s because the headphone is off and fully charged

The sample model in the store worked fine but when I opened the package the earpieces didn’t press firmly against my ears. I wore them on a bus and had them on highest volume and still couldn’t hear my music over other passengers. I got very little sound unless I physically pressed them against my head, which isn’t an option. They’re not adjustable so there’s nothing to do but return them.

Nothing really new. Reminds me of 90s sony walkman headphones.

When im talking at times i hear voices that go through the reception like another person is in my conversation

Not loud enough, the technology is cool, but still a lot of improvements needed

Will be returning. I don't like the way it fits "on" my ear. It caused irritation on the outside of my ear.

Volume is low especially compared to the"Test" set up in the store. Not sure what they have at the store but the headphones sounded great there. Not so much in my every day use. Also constant connectivity issues. Have to delete and then re pair multiple times in the Bluetooth settings. Basically just an expensive aggravation. Definitely wouldn't waste the money.

It okay. Not the best won’t work great in every environment

Great product just wish the sound could go a bit louder.

Too big. I do not recommend. The way it sits around the head/neck it gets pushed forward and out of place and does not fit the way I would want on me. I so not like the gap. Even the mini is too big.

I did not like these at all. I have 3 pair of headphones, including Bose and Sony, but these are the absolute worst set of headphones I have ever used. The fit was painful and the sound was not good. I returned them right away.

Sound quality not what I expected. I love bass in my music.

The sound is not optimal. Listening in store gives you false acoustics.

Shipping has been delayed 3 days after I paid for same day delivery.

It doesn’t have the microphone I told the sales rep I needed.

I very pleasd with this headset, its very unobtrusive, it fit exceptionally well and is comfortable. I especially like tye multipoint function being able to connect 2 devices at the same time. Apple needs to get their act together and develope multipoin for the Airpods especially at their premium price. The only issue I have with my Open Run Pros is the noise cancellation is not great. So far Ive yet to see anybluetooth that can pass the crumpling a paper bag test. I replaced my Plantronics 5225 mono over the ear head set and Im very pleased. Im returning a new set of Apple Airpod pros because the wont stay lut in my rars. I’m a Refrigeration HVAC Tech, the Open Run Pros stay put all day long, the battery life is excellent they last all day even when listening to music. Overall Im pleased and would highly recommend these to sny working in the Trades. Why 4 Stars? If I cant hear my customers over the phone and they cant hear me in a moderately loud location I have an issue. Until they devlooe a set of bluetooth wireless in ears or bone conduction at 90 + decibels theyre getting 4 stars.

I purchased the Shokz Pro Mini because I wanted headphones that left my ears open, so I could hear what was going on around me, while listening to music. The Shokz Pro Mini enabled me to hear what is going on around me and listen to music, too. The sound quality is very good, and the battery life is also very good. Making phone calls is just as clear as listening to music. I'm satisfied with my purchase. My only complaint is the cost. With taxes, the Shokz Pro Mini was $193.00. But, I guess you get what you pay for. Overall, the Shokz Pro Mini is a good set of headphones, especially, if you have the need to hear what's happening around you.