Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,933 reviews
  • Rated 5 out of 5 stars

    Good as hansfree phone, in fact, great…

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as hansfree phone, in fact, great….Good battety life over two days at phone level use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones and Technology

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones for biking. They sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great running headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, great for running, does not get dislodged or affected by sweat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, just not for me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only had them a day, and just for my own personal preference i did not like the feeling of the open ear headphones. the sides of my head were sensative after an hour of use. So cant speak on battery life but they are comfortable. i dont like how rigid the back piece is and would prefer it not there if possible. as where it rests for me was not comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best bone conducting headphones I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them, but…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love them. Battery life lasts more than 8 hours. Great for biking, running, gym, and other sports. Also great if you work in loud places. If someone yells to duck, get of the way, or whatever for safety. You’ll definitely want these. I just wish they would answer my calls on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    horse person

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worksnas advertised and allows the outside world in as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Ear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones if you need to hear surroundings and carry more than one phone. Sound quality is perfect for everyday needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits around the neck real good plus the noice cancelation works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An essential for runners

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed open-ear headphones for outdoor running, so I decided to give this a try. It works great for my needs! The headphones allow me to listen to my favorite songs as I stay aware of my surroundings. This helps me stay comfortable during my runs. The bone-conduction technology allows for sufficient sound quality as the headphones stay true to their purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never imagined Bluetooth was so convenient, spectacular sound, it lasts for more than hours of music or talking, it greatly exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones in the market!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have noise cancellation,you can hear perfectly. And They are really loud!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these all day at work sounds great i really enjoy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE SOUNDS GREAT!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 STAR VALUE!!!! BEST BUY A GOOD DEAL~! Very good sound!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Quiet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like these. They’re very comfortable, long battery life, but you cannot hear them. Outside of a quiet room or empty street there is no way you can hear anything coming out of these at max volume.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. If you decid these are not a good fit for you, we kindly ask that you reach out to BestBuy to learn of their return policy. We've recently released the new OpenRun Pro 2 that has significant sound improvements! Reach out to our Customer Happiness Team if you have any other questions. Thanks! AfterShokzCHT

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't hurt my ears since they sit on the outside. Very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of art

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for an gym person.waterproof wont come off when runing or even sleeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new everyday

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using it itd very easy and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked great while mowing the lawn. Great hooked up to tv for gaming. To bad I ran them over !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Openrun

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and talking on the phone. Would recommend

    I would recommend this to a friend