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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3935 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,935 reviews
  • Rated 5 out of 5 stars

    Alternative to Airpods.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife who loves to walk and listen to books but hates earbuds or headphones. She loved these from the first time she used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset I'm able to listen to music and watch TV without earbuds hurting my ears. Plus be able to be aware of what's going on around me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me they are excellent, very good reception, easy to use, I don't have it in my ear and they don't fall out, I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband LOVES these headphones!! He can talk on the phone while working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter saved up all of her allowance to buy her dad these headphones for Christmas and so far my husband has been very impressed with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tech!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology. Keeps me aware of the surroundings while I work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coral-y, Salmon-y

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pink, but allows me to enjoy a podcast, music, audio books or news, while staying aware of my surroundings when running or walking outside. Easy to set up and charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the product, make my life easier. I highly recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice during workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, and good during workout. Also possible to sue in normal life to substitute airpods but noise quality is lower.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its muffled a bit? I mean it is "bone conducting " but the battery does not last 10 hours on the loudest setting. I work in a factory so loud is the way to go. You get 8 hours though so not bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great base, mediocre treble

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base on these are a massive improvement over my everyday Aeropex aftershokz (currently known as shokz open run), but the treble is noticeably lower . Listing to music, the base feels awesome! But while swapping back and forth between these and the aeropex, I noticed the vocals in the songs took a step back in place of the base. I mainly use them to listen to podcasts and audio books, these don't give me any major improvement to justify buying what i thought would be an upgrade. I'll be returning these. I like them but the pro version isn't enough for me. I'll pick the open run over the open run pro.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Mediocre performance at an eye watering price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these for five runs of 5miles or more. They are fairly comfortable and don’t bounce around as much as I thought they might. In the end I decided these were subjectively worse than my AirPods Pro 2 and Beats Fit Pro in transparency mode. The sound quality for music was noticeably poor with a lack of bass and mids. At this price point there is no room for this amount of compromise so I returned the headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working on job sites

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave them to my son for Christmas. Just what he asked for. Hasn’t used yet but they are supposed to be very good for working on the job site.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Work as intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is good. Sound is good. Just understand will sound slightly muffled as its not directly in ear. If you max the volume you get some vibrations on head

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for my life style, work, gym and travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, a must have. They are nice and easy to use. When running I forget I have them on and I can be safe with them on. I recommend if your running on the street.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They're OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these because I was looking to replace my Jaybird Tarah Pro due to being discontinued. Love the concept but they just Don't play loud enough for me. Sadly I will be returning them asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I’ve ordered 2 pair of them. After a while of wearing them and you remove them - sometimes it still feels as if you’re still wearing them lol so that feeling is a little weird

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Fatiguing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are weird. I mean, they are bone conduction, so the bass is virtually non-existent. However, they boosted the bass on this model from before, so it vibrates heavily against your skull and causes fatigue. And God help you if you're ticklish. The sound quality is mediocre. Overall, I think bone conduction is a gimmick.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro! Since this order was fulfilled by Best Buy, if you decide these are not a good fit for you, we kindly ask that you reach out to their Customer Service directly so they may assist you with a return. Thanks! AfterShokzCHT

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time ordering for gifting and looking foward for holiday specials

    I would recommend this to a friend