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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3935 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,935 reviews
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these shokz bone conduction headphones. They were shipped and delivered on time. Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schokz headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very satisfied with product. Have the correct size now so it is working out well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything I Thought It Would Be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were everything I thought they would be. No complaints. Fairly easy setup (although it took a while for the computer to recognize them (Most likely a Windows "thang")).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas score

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it.. But he is not a fan of how others can hear what he is listening to if he has it turned up and he did mention that it takes a bit to get used to the pressure on the back of his ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Heasse3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair and love them. So i gave a pair to my wife for Christmas. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Pair of earphone, great customer service in Las Begas!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Three Big, Frustrating Flaws

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressions after 8 months of use: - Out-of-the-box battery life was great with a charge needed every 1.5 weeks of so. Battery life rapidly dropped off a cliff after a 2-3 months and it can't seem to make it halfway through the week without the low battery notification going off. The upside is that it charges super fast (maybe that's what caused the battery degradation). - Major flaw is that these bone conduction headphones are assisted with speaker grills. Upon contact with water (say a drop of SWEAT WHEN RUNNING - what these headphone were DESIGNED FOR) the speaker grills become blocked and the audio quality goes to *poop* with extremely muffled audio accompanied by a terrible buzzing noise. - Bluetooth connectivity is absolutely atrocious and the last straw as to why I am leaving a negative review. This device does not connect reliably at all to any of my devices automatically. I have to set it to pairing mode constantly in order to connect it at all sometimes. - I have never regretted buying a product as much as in this case. Absolutely not worth $100. I'm going back to using Jabra.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. For the Bluetooth issues, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more slipping out of my ear while i run, wish it was a little tighter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sleep with them on. No issues with connectivity. It’s loud enough to hear music with. If you are not concerned about the audio , these are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is for a fairly specific audience, but through my experience it has helped me a lot since I don't have to sacrifice my hate to have good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peak performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in them but I take them off to sleep. Great for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had not bought this at Best Buy. Great product. Horrible company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift Hit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for his birthday. He absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is much improved! I listen to music at work almost all day with these headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected in sound and Bluetooth connectivity. The wire behind your head can move around and lessen sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like that the took the call back feature away.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best outdoor running headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running safely and hearing your surroundings, music isn’t as loud as a traditional headphone but still recommend for safety and better running experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Running

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my father to use for his marathon. Exactly what we wanted. Over the ear earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works GREAT but causing a rash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely LOVES these. Unfortunately, they are giving him a bad rash. We are trying to figure out how to still make them work as he doesn't want to return them because they work so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought it for my husband to use while he is working and he loves it!

    I would recommend this to a friend