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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,934 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its like a personal concert where ever you go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great! I can hear the music without disturbing others and since they are not in-canal, i can hear my surroundings also. This is a huge benefit as so many people today are involved in themselves and not what is going on around them. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for office and construction. Safty first....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the shokz, Great to wear them at work, half the time i forgot theyre even on my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good good stuff works goodthe best, get one wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use at the office. Still allows me to listen to podcast while keeping an eye out for the boss.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    There good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Nice back up for when my EarPods go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blessing for my dad who is hearing impaired and cannot use regular hearing aid

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I miss the noise cancellation feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought i was going to be fine without the noise cancellation feature i had from different headphones, but i realized that it is necessary for my running activity.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. If the volume is too low, there may be a setting on your phone that resolves this. Please disable phone volume limits (iPhone: Headphone Safety > Reduce Loud Audio; Samsung: Volume > More > Media Volume Limit; Android: Absolute Volume in Bluetooth settings) and try using the Shokz App for Volume Boost EQ. If you find these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product I like the customer service in the tech support services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect concept but I do construction and I’m afraid of losing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very good …………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good with low back ground noise or if u wear ear plugs at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter was happy and satisfied with her birthday gift

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Did not fit my needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but not suitable for outdoor running in NY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but had difficulty due to some hearing loss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Been using this brand for approximately 2 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it doesn’t go in my ears. Bluetooth works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. …..———————-///////////———////////—-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones you can have they use vibrations to transmit the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these everyday since I bought them. Really a great product and works exactly as I thought.

    I would recommend this to a friend