Customer Ratings & Reviews
- Model:
- S810-ST-BG-US
- SKU:
- 6506556
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
It stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The + button is stuck so the headphones are not working. Im going to try to return them.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones on the market! Hands down, these are a must for work atmospheres & running in public!
I would recommend this to a friend Good but calls are bad with wind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is ok except while cycling in moderate wind no one can hear me in calls. They hear loud static. Currently talking with support who has admitted this issue and I may have to return them if a fix is not shortly available.
No, I would not recommend this to a friendTinny - Weak - Fussy - Not Worth The Money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I tried these in the store, they seemed to have good volume, decent base, and were comfortable and easy to wear. When I got them home and charged up, the sound was tinny and weak. At maximum volume it was still what I would consider "usable" volume, but the distortion was notable and ruined the sound quality. No matter how I positioned them or attempted to adjust them (I don't think these are actually adjustable at all), the sound quality was only made worse regardless of what I did. I paid nearly $200 for these and they have the same sound quality as a $30 pair of wired ear buds. Not worth it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Jim- Shokz here! We're sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we have a 45-day return window. Please visit our website, click "Support" and "Return Center" to begin a claim. Thank you!
- Pros mentioned:Sound quality
Open Ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy I have in the ear buds and over the ear headphones and the open ear sounds great and you can also be aware on what’s going on around you!!
I would recommend this to a friend - Pros mentioned:Comfort
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found a great set of headphones for the gym that can get sweatie and still stand up to the task.
I would recommend this to a friend - Pros mentioned:Sound quality
Best ear piece
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear piece Ive had them for the past 4 years and they upgrade the quality every set ive owned
I would recommend this to a friend They are ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You dont get great sound since they dont go inside your ears. They are good for hearing your music but also hearing the outside surrounding noises.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi! Shokz here. Thanks for your deep review of the OpenRun Pro Open-Ear Sport Headphone.OpenRun Pro features Shokz’ signature open-ear design and delivers all-day comfort. We want you to enjoy your training and stay aware of traffic, pedestrians, cyclists, and more with OpenRun Pro. If there is anything we can do to improve our product. Please contact us at [email protected] with the following details: name, Best Buy username, telephone number, issue or suggestion. Your precious suggestions are invaluable for us to become a better Shokz. Regards
- Pros mentioned:Fit
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the cheaper version. Definitely fit better than the others even on smaller heads
I would recommend this to a friend - Pros mentioned:Sound quality
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ones are a great improvement from the last generation, I am really enjoying these ones.
I would recommend this to a friend Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy it again I don't like how they feel on my ears
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Lightweight and keeps your ears open
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can hear everything around me and my music, and it doesn't bounce around like my neckbands.
I would recommend this to a friend BIG HEADS WON'T FIT.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY IF YOU HAVE A BIG HEAD. AS A PERSON WITH A BIG HEAD, IT DOES NOT FIT. BIG LET DOWN.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
We like the Shokz headpiece!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Really like the sound quality. Works well with ear plugs which is a plus.
I would recommend this to a friend - Pros mentioned:Sound quality
Cant live without them now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel like I am living in a soundtrack beautiful set cant wait to see this tect evolve
I would recommend this to a friend Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. The description over rated. Will use this pair but not purchase again
No, I would not recommend this to a friend- Pros mentioned:Battery life
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Long battery life. Love the noise canceling mic. Better than open move.
I would recommend this to a friend Nice product but I was hoping a better sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but it Will only work in quiet spaces, still nice product.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Best thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this head phone it bttery last iver 8 hours and porfect for work from home.
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Bass
A unique product for a unique purpose
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first bone conduction headset, and you quickly learn is that they are a different breed. Even though the OpenRun Pro has enhanced the low-end response, this technology still doesn’t give the same bass as conventional in the ear or on the ear headphones. They are marketed as sport or runner headphones because they are, in fact, a different breed. They are completely open ear which means you still hear and are aware of your environment. That’s a real need for runners, bikers, and those who need to be aware. So, what about the sound quality? As stated, the bass is adequate but still less than buds and other headphones. However, the midrange and highs are excellent. These frequencies are crisp and clear with zero muddling. Lyrics are easy to hear, and this makes for very pleasant listening. It’s pleasant enough that you easily accept the weaker low end … unless that’s the predominant feature of your music preference. There’s just no pounding bass. Built quality is top-notch. They are water-resistant but not waterproof. They are very light and comfortable. The only drawback to the behind-the-neck loop is if you are sitting and leaning back against a headrest. But hey, they’re marketed for sports use and not sofa surfing. The controls are simple, tactile, and easy to use. The charging cable does use a proprietary magnetic connection, so if you’re traveling, that means an additional cable to carry along. There’s a protective hard case provided that protects the headphones and has a nice little spot to secure the cable. The bottom line is that these are a product with specific features tailored to specific uses. If you want complete openness and total awareness of your surroundings, they are a superb choice … perhaps the best in the field.
I would recommend this to a friend
