Customer Ratings & Reviews

I bought this item for my husband and he told me he has to talk loud cauz people can't hear

My old pair of Shokz headphones died and I upgraded to this pair. Unfortunately, the speakers are poor, the Bluetooth is extremely laggy with my iPhone and the microphone is muffled. Customer service with Shokz has been poor at best. I cannot recommend these any longer. I have tried everything to increase the volume with no luck. My biggest issue is talking and dictating when it misses the beginning of almost every sentence. It duplicates words if I dictate. I feel like it would be better to just type which is not the point of the hands-free headset. If you want to listen to music on these, you’ll be fine. However, these are not for working.

The internal speaker is not very good.when you give it a command to call some one it does not pick up and you can not here it good either!

I use these for walking in my neighborhood. I also have the previous pair for mowing and yardwork. Combine these with good earplugs and you can protect your hearing while listening to music and answering your phone. My wife could hear and understand me, and I her while pushing the mower. Can't beat that.

Horrible, product. Everything in the background is amplified. This item is too expensive for the quality. Do not buy, I returned them.

old tech charging cable and unique one so that you cannot use regular cable or charge wirelessly. You will have to carry its own wire everywhere, I do not recommend the product

I like that it does not cover up your ears so you can still hear well

This is my second pair of these with the same issue not pausing. It’s extremely annoying.

Very difficult to hear in any type of noisy environment. No support for voice assistants such as Siri or Alexa . Can become uncomfortable after a few hours. Fit is difficult to maintain, can be fussy. Over all they are an interesting option with a much needed technology in today’s crowded headphone centric world. We really do need another option instead of the earbud or over ear headphone. It would definitely be a safer environment for many. Can’t wait to see version 3 or 4 if they can stay alive.

Bought this as a gift for my wife and she says it wonderful to wear during her runs to allow her to still be aware of her surroundings. The volume limit has been ine of her favorite feature to not turn it louder than she has set. A great item and the perfect gift.

It's a fun way to listen, but not easy to wear. The "backwards sunglasses" placement makes it awkward and only good for using while standing.

They worked great about 6 months and never got help

Product works well only draw back after an extensive use it gives migraine.

Unit boasts a 10 hour battery life. I purchased this unit 2 months ago to replace my beloved LG tones. I work 10 hour shifts and purchased this unit based on battery life. I get 6 hours tops. Even worse the Bluetooth audio playback skips and studders. My LG tones never did this. Ive reset the device and even cleared the cache on the app. No resolve. After a month of use the left "speaker" has started buzzing on certain bass notes. The proprietary charge connector should've resulted in me returning them immediately but i kept them to see if they wore worth the hype. Plain answer is no. If you only plan to use your headset 6 hours a day go for it. If your ok with carrying the magnetic charge cable with you everyday. Go for it. If you don't like these options, look into other headsets. Will not be buying another set of these

All good but the battery. It should last longer for this price.

Too big. Not my Goldilocks. I wear a L hat and prefer the mini.

After a year and half, one side stopped work suddenly

I got this Open run Pro as an upgrade of the Open run mini that I only had for 4 days because the battery only lasted for maybe 3 hours hoping that this more expensive would have a better battery life, it does but not by much. I wouldn't buy them again.

I’m very disappointed in these considering the cheaper ones worked way better. Ppl can never hear me unless I have my phone close to my mouth. What’s the whole point of them if I can’t talk hands free?! Sounds far away too. Noise cancellation is false. These suck.

Contrary to what you may have read online elsewhere, I will tell you these are in no way even a moderate solution for deafening tinnitus. You can absolutely hear the sound as it conducts through your skull. But it isn’t clear or bright enough to sublimate existing noises or tones. I believed hype I read online that these would be a workaround for those afflicted with deafening tinnitus. That is unfortunately wrong.