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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,934 reviews
  • Rated 2 out of 5 stars

    It stopped working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The + button is stuck so the headphones are not working. Im going to try to return them.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and works well with my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised how lightweight this Bluetooth headset is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for crowed places

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good not bad - it could be rated as 50/50 for a headphone .. we cannot hear it in crowded places and especially gym

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For working out ok and that’s about it I wanted it for bike riding but to much air

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but wish the battery would last longer. Will wait to see if another one is produced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept and can definitely see how these work for certain folks but just not for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well not my style for headphones work well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and fit of the headphones is alright but the battery life is way shorter than they say

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting complaints that from the person I was talking to that they couldn’t hear me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe only for runners

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not really work well with bicycling here if you wear any kind of headband or strap, it gets in the way much less sunglasses

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful if you order a product online on their

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a real review on the actual product but as for the service at Best buy it's terrible. I first ordered this item on March 10th and was supposed to be delivered by March 13th which was fine but March 13th came I receive a text message mind you this is the day before my wife's 40th birthday text message read product delayed won't receive it till March 18th contact Best buy can't do nothing would not take responsibility and normally these delays don't bug me but I ordered it from here because it said specifically I would receive it within time frame I needed it and now I got to scramble the day before my wife's birthday because that's how long it took him to tell me that they had sold me a product that they didn't have in stock so they had to order directly from manufacture and it was not their fault.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several shokz overs the years and these seem to lack the same quality as the others.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beeping all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very, very good and I have no complaints UNTIL…. It gets close to another Bluetooth and when it does that it just beeps. You can still hear whatever’s going on but there’s a continuous beat that you cannot get rid of and it happens all the time and there’s nothing you can do about it. - so u have yo aboid any area with othe bluetooth - impossiable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great for running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love theses for running. Only downside is I wish there was a little more bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need what they do then it's a no-brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted headphones to listen to podcasts and music while walking my dogs and biking. I wish the neckband were adjustable bc i prefer a snug fit not for functionality. They a little cumbersome with glasses. But they are excellent if you want to hear music and podcasts while not losing contact with the world.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not as seamless as iPod pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the interaction with an iPhone and swapping to iPad. Not as seamless as iPod pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal speaker is not very good.when you give it a command to call some one it does not pick up and you can not here it good either!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool concept average execution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not great but not bad. Great for a setting where you still need to hear your surroundings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Interesting Tech and Feeling but not a good fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this on in the store and thought it was unique enough to add it to my audio collection. After wearing this for less than 5 mins at home, I started to feel very dizzy and nauseous. Unfortunately heading to the store to return these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had good luck receiving calls. I can make calls but still no luck receiving calls.

    No, I would not recommend this to a friend