Customer Ratings & Reviews
- Model:
- S810-ST-BG-US
- SKU:
- 6506556
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Work great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these for my father-in-law who is hard of hearing. They work great. The fit is a little weird, but got used to it.
I would recommend this to a friendCharger chord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My charger chord got fried within a month if usage. So now i got to buy a new charger chord.
I would recommend this to a friendBrand response from Shokz
Posted .Hi Joshua- Shokz here! We're very sorry to hear this has been your experience. We have chargers available for purchase directly on our Shokz site, if BestBuy does not have them available. All Shokz also come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Awesome deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two pairs but needed another to stay connected to my tablet for work. They are great and the price was also
I would recommend this to a friendBad Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth failed in 9 months of use and it never even got wet.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Michael - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not very clear, a little heavy to wear a long time
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible reception right out of the box. At the price point they should be way better. Returned this item.
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality, WeightCons mentioned:Bass
If you like Bass or loud speakers, read this first
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GOOD ~ Lightweight ~ Hard carry case ~ Decent sound (but with issues) ~ Can hear ambient sounds, conversations when you want ~ comfortable THE BAD ~ proprietary Charging ~ Issue with deep bass and/or loud music OVERALL There are some things to enjoy about these headphones. For some people, they may be great. For others, if they experience the issues I do, they're not so great. These come with a large, hard carrying case, which is nice. I can throw them in my gym bag without worrying about them getting torn up. The Shokz headphones are fairly comfortable. Because they hang over the ear, they don't hurt your ear canals after prolonged usage like some earbuds do. Phone call quality is good. I had no issues hearing or being heard. The first thing I noticed that I didn't like is the proprietary charging. Everyone and everything seems to be going to USB-C. I'm not sure why the designers here decided to go with something completely different. It isn't a deal-breaker for me, but it is annoying to need to have 1,000,000 different chargers/cables for everything because electronics companies want to be different or make more money selling car chargers and such. The sound quality is decent, however, there are issues. Perhaps it is simply my anatomy or a bad pair of headphones, but when I listen to loud music (volume around 40% and higher) or with a lot of bass, I feel like the bones in my face by my ears are vibrating. It's a rather unpleasant feeling. Enough that I wouldn't recommend them to anyone who likes heavy bass or loud music. As someone who spends a lot of time at the gym and running, I like to drown out the outside world and distractions when working out. The vibration prevents me from getting these loud enough for that sometimes. Other times, it doesn't matter. My workout partners like to talk sometimes. With these headphones, I can have the music in the background while maintaining a conversation. I wanted to love these headphones because of the comfort. The fact is, though, I barely like them. I will keep them and use them as a back up pair and for times when I know I'll be chatting or won't want my music too loud. WOULD I RECOMMEND THEM? This is always the true question of an item's value. For me, the answer is, for 1 or 2 out of 10 people, I *might* recommend these, but for the most part, no. I wouldn't suggest someone get these. That vibration is just that bad for me.
No, I would not recommend this to a friend Sound Level Very Poor ,standard Headphones are bet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found that the Shokz OpenRun Bone Conduction Headphones was OVER RATED and it stated would be good for person with a hearing loss. Found the Sound level is not loud enough had it at 100 percent and could barley hear it . Connected with TV with no problem for Blue tooth . TV found it with no problem and listed it .
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear the OpenRun Pro did not work well for you. While Shokz has a strong community of individuals that are hard of hearing, as a sport headphones company, we don't have the expertise to confirm whether our headphones can work for any particular person or medical condition. Please reach out to BestBuy directly if you would like to return your Shokz. Thank you!
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really for me I don’t care for the vibrations on the side of my head
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Stephanie- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses specifically for hands free phone use at work. They are phenomenal for this purpose.
I would recommend this to a friendPoor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. At least you use where you need to have your ears uncover, it is not a good option to listen anything
No, I would not recommend this to a friendHappy camper
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these i have had them forever and i tell everyone about them. I need them for work
I would recommend this to a friend- Cons mentioned:Bass
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these immediately. Terrible bass. Terrible sound quality.
No, I would not recommend this to a friend Just what I was looking for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve wasted a lot of hard earned money on wireless pods over the past 2-3 years. I hope these last longer than a year, at thevery least.
I would recommend this to a friendAble to hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my father who is having hearing loss. And it works so well for him!!
I would recommend this to a friendHead phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound system on them is trash.............................
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Ok at first.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first but then over time people can’t hear me over the microphones. Also found it hard to hear anyone or music in loud environments without wearing earplugs.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. To resolve the low volume issue, there is also a phone setting that may help!
-On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thanks!
- Cons mentioned:Volume
Don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work fine right up to the the moment the volume did not work anymore
No, I would not recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't have them in your ear. So you are always aware of your surroundings.
I would recommend this to a friend- Pros mentioned:Fit
Perfection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect amazing headphone to wear while running all day
I would recommend this to a friend
