Customer Ratings & Reviews
- Model:
- S810-ST-BG-US
- SKU:
- 6506556
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.
This summary was generated by AI based on customer reviews.
Good quality but talk loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for my husband and he told me he has to talk loud cauz people can't hear
No, I would not recommend this to a friendreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The truth is that the battery doesn't last and they have a noise that shakes the ear.
No, I would not recommend this to a friendExcellent open ear sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for walking in my neighborhood. I also have the previous pair for mowing and yardwork. Combine these with good earplugs and you can protect your hearing while listening to music and answering your phone. My wife could hear and understand me, and I her while pushing the mower. Can't beat that.
I would recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time connecting, not a fan. Also I didn’t like the strap across the back while weight lifting
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. For connectivity issues, we suggest a manual reset of the headphones. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. All Shokz also come with a two-year warranty. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thank you!
Shokz headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not so good! For the price on the Pro product, it lacks quality
No, I would not recommend this to a friend- Pros mentioned:Fit
No the best quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits very well but when you put them in high volume it vibrates to much.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Roberto- Shokz here! We're sorry to hear this has been your experience. The Shokz OpenRun Pro uses bone conduction, which means it vibrates your cheekbones to transmit sound. While this is normal for bone conduction headphones, the OpenRun Pro has been designed to minimize vibrations, particularly for low frequencies. If you're experiencing excessive vibrations, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Openrun Pro Premium Bone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over time speaker quality became worse and worse. Had to replace
No, I would not recommend this to a friendListening
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good in open spaces, works better indoor
I would recommend this to a friend- Cons mentioned:Bass
Bass level: Zero
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass level: Zero. They were comfortable and secure, but absolutely zero bass in the sound
No, I would not recommend this to a friend Drop in quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old pair of Shokz headphones died and I upgraded to this pair. Unfortunately, the speakers are poor, the Bluetooth is extremely laggy with my iPhone and the microphone is muffled. Customer service with Shokz has been poor at best. I cannot recommend these any longer. I have tried everything to increase the volume with no luck. My biggest issue is talking and dictating when it misses the beginning of almost every sentence. It duplicates words if I dictate. I feel like it would be better to just type which is not the point of the hands-free headset. If you want to listen to music on these, you’ll be fine. However, these are not for working.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their customer service directly to learn of their return policy. All Shokz also come with a two year warranty. Please contact the Customer Happiness Team or visit our website directly to submit a warranty claim. Thank you!
Looking for better one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I her something from it and it be off when I her it
No, I would not recommend this to a friendNo so good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality just wasn't there. It didn't get very loud and we returned them for a pair of the beats ear buds. They have been great so far.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it does not cover up your ears so you can still hear well
I would recommend this to a friend - Cons mentioned:Charging cable
charging cable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.old tech charging cable and unique one so that you cannot use regular cable or charge wirelessly. You will have to carry its own wire everywhere, I do not recommend the product
No, I would not recommend this to a friend Faulty again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of these with the same issue not pausing. It’s extremely annoying.
No, I would not recommend this to a friendFor the Perfect Run
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my wife and she says it wonderful to wear during her runs to allow her to still be aware of her surroundings. The volume limit has been ine of her favorite feature to not turn it louder than she has set. A great item and the perfect gift.
I would recommend this to a friendHeadache
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well only draw back after an extensive use it gives migraine.
No, I would not recommend this to a friendGreat idea but doesn’t deliver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to hear in any type of noisy environment. No support for voice assistants such as Siri or Alexa . Can become uncomfortable after a few hours. Fit is difficult to maintain, can be fussy. Over all they are an interesting option with a much needed technology in today’s crowded headphone centric world. We really do need another option instead of the earbud or over ear headphone. It would definitely be a safer environment for many. Can’t wait to see version 3 or 4 if they can stay alive.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi James- Shokz here. Thanks for sharing your feedback! Voice assistant can be set up through the phone's settings. If you decide these are not a good fit for you, since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good but the battery. It should last longer for this price.
I would recommend this to a friendGo for the mini
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big. Not my Goldilocks. I wear a L hat and prefer the mini.
I would recommend this to a friend