Customer Ratings & Reviews
- Model:
- S810-ST-BG-US
- SKU:
- 6506556
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.
This summary was generated by AI based on customer reviews.
Shokz
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't wear ear buds, wanted something that could stay on when working out, wanted something small (easy to pack, less conspicious),
I would recommend this to a friendBummer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years in and the buttons are not working. I expected them to last much longer.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
3 Pair, all defective.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk! First pair, full charge, worked for 20 minutes and just shut off. Exchanged those for a new pair, same problem. Picked up a THIRD pair today and yep, same thing. All Shockz support can tell me is "We'll send you another pair." Sorry, if the first 3 didn't work, I don't want to try a 4th. Getting returned for good tomorrow.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue. All Shokz come with a two-year warranty. If you decide to give these another try, please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you!
Terrible purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst $140 I have ever spent. The regular versions of these that I own are louder. If you use these while working out any sweat that gets near these headphones will go into the speakers and make the music sound like absolute garbage and it makes it sound like sound is only coming from one side. I can tell you DONT BUY THESE!
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello-Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool concept but uncomfortable and audio quality is terrible. Returned
No, I would not recommend this to a friendWork great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered these for my father-in-law who is hard of hearing. They work great. The fit is a little weird, but got used to it.
I would recommend this to a friendAwesome deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two pairs but needed another to stay connected to my tablet for work. They are great and the price was also
I would recommend this to a friendCharger chord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My charger chord got fried within a month if usage. So now i got to buy a new charger chord.
I would recommend this to a friendBrand response from Shokz
Posted .Hi Joshua- Shokz here! We're very sorry to hear this has been your experience. We have chargers available for purchase directly on our Shokz site, if BestBuy does not have them available. All Shokz also come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible reception right out of the box. At the price point they should be way better. Returned this item.
No, I would not recommend this to a friendSound Level Very Poor ,standard Headphones are bet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found that the Shokz OpenRun Bone Conduction Headphones was OVER RATED and it stated would be good for person with a hearing loss. Found the Sound level is not loud enough had it at 100 percent and could barley hear it . Connected with TV with no problem for Blue tooth . TV found it with no problem and listed it .
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear the OpenRun Pro did not work well for you. While Shokz has a strong community of individuals that are hard of hearing, as a sport headphones company, we don't have the expertise to confirm whether our headphones can work for any particular person or medical condition. Please reach out to BestBuy directly if you would like to return your Shokz. Thank you!
Bad sound and not loud enough
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this earphones but the sound quality is bad and not loud enough. I ended up returning them.
No, I would not recommend this to a friendReview
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not very clear, a little heavy to wear a long time
No, I would not recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses specifically for hands free phone use at work. They are phenomenal for this purpose.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really for me I don’t care for the vibrations on the side of my head
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Stephanie- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. At least you use where you need to have your ears uncover, it is not a good option to listen anything
No, I would not recommend this to a friendHappy camper
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these i have had them forever and i tell everyone about them. I need them for work
I would recommend this to a friendJust what I was looking for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve wasted a lot of hard earned money on wireless pods over the past 2-3 years. I hope these last longer than a year, at thevery least.
I would recommend this to a friendAble to hear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my father who is having hearing loss. And it works so well for him!!
I would recommend this to a friend- Cons mentioned:Bass
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these immediately. Terrible bass. Terrible sound quality.
No, I would not recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't have them in your ear. So you are always aware of your surroundings.
I would recommend this to a friend