Customer Ratings & Reviews
- Model:
- S810-ST-BG-US
- SKU:
- 6506556
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the clear sound quality, solid battery life, and comfortable, lightweight design of the product, appreciating its good fit and water resistance. However, some users find the volume to be lower and the bass lacking. Additionally, there are occasional concerns about connectivity, the included charging cable, and the overall value for money.
This summary was generated by AI based on customer reviews.
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound system on them is trash.............................
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
- Cons mentioned:Volume
Don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work fine right up to the the moment the volume did not work anymore
No, I would not recommend this to a friend Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great ! Can’t say enough good things only drawback 10 hour runtime
I would recommend this to a friendGet ya some
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for outdoor activitoes where you still need to hear your surroundings
I would recommend this to a friend- Pros mentioned:Fit
Perfection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect amazing headphone to wear while running all day
I would recommend this to a friend Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not true bone conducting has two speakers in stead of bone conducting pads
No, I would not recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Outstanding headset, cutting corners now
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. Fully recommend this to anyone who is active or wants to listen to music/talk while working. It's important to note these are not designed to offer you the best quality sound that rivals some of the best earphones out there. This is a compromise between good (just not great) sound and functionality. I have owned a pair that was from AfterShokz prior to the name change and I was very impressed with the product. I consider myself a closet audiophile and this product offers the perfect balance of good sound with the functionality desired for a safer, active lifestyle. Tl;Dr: Great product. Good sound, just not great. Not meant to provide the best quality sound but compared to something from Sennheiser, Apple, or Sony. 4/5 since the company is clearly starting to cut corners with fewer included accessories. Setup: Quick and easy. There's an app for further control which is nice and allows for further controls beyond the norm. Fit: I have at least an average sized and normal shaped head. The standard fit was perfect. Compared to the previous Aeropex which had two sizes and was overall a poorer fit, they have improved significantly with this model. Use: Great battery, I used it for 3 hours continuous without fatigue then left it on for 3 more hours at maximum volume (for testing) and the battery did not run out. The sound quality is excellent for bone conduction. With a background in understanding the difference between bone and air conduction, I am very impressed. It's extremely impressive to offer such a product at this price point. For music, I used this during a workout and then during outdoor work. Having the ability to maintain my situational awareness is extremely beneficial. The level of safety that increases with this product is quite impressive. For talking, the same applies. I am able to do my outdoor work without being isolated from the surrounding environment. Overall: I highly recommend this product. I do not believe they are heading in the right direction but cutting simple things like an additional charging cable and wall plug. This is a non-proprietary charger so losing the extra cable is quite unfortunate. For the price, they a subpar in sound and performance to the best headphone / earphone companies. However, for the product, they are impressive. Cutting corners is a step in the wrong direction.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Hands down 10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have these and the minis.. so make sure you look at the measurements.. these are so great!! Sound is awesome!! And you can get pretty far away your phone. I mowed my whole yard and my phone was laying on the back porch away.. I was in the front yard. These are so great .. and they hold charge so well!! They also charge fast.
I would recommend this to a friend Great listening
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work geat, need longer battery life. Purchased one for my wife also
I would recommend this to a friend- Cons mentioned:Volume
Bone hearing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can not listen high volume it vibrates. It does not look regular hearing
No, I would not recommend this to a friend 4 months and dead
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them in March and by July they won't charge. Hopefully they will honor the warranty.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hey- Shokz here! We're sorry to hear your OpenRun Pro is not working correctly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team directly. Thank you!
Bad Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth failed in 9 months of use and it never even got wet.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Michael - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
Ok at first.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first but then over time people can’t hear me over the microphones. Also found it hard to hear anyone or music in loud environments without wearing earplugs.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. To resolve the low volume issue, there is also a phone setting that may help!
-On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thanks!
Shokz OpenRun Pro Premium Bone Conduction Open-Ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers begin to give a fuzzy and clicky noise when I'm working out?
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you!
Loved Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift to give and enjoy for his birthday. A must buy.
I would recommend this to a friendGreat for working out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working out! Bought them as a gift for a friend.
I would recommend this to a friendGreat til they quit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked them till they just quit working about 3 weeks in.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi David -Shokz here! We're sorry to hear your OpenRun Pro are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you!
Christmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift. My gf really loves them. I might buy pair to.
I would recommend this to a friendSound quality not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is nothing like the trial pair at the store.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro. The Shokz app allows for listening customization. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy, if you decide these are not a good fit for you. Thanks!
Real Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First thing first, its not designed for gym, because the noise around you not jot letting you enjoy the music, but outside is cool, the battery its not that great and will loose the charge sooner than you expect. If you want to buy a high quality sound for gym this is not a very good option for you.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! Thanks for providing this feedback! We're sorry to hear the battery is not lasting as long as it should. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or contact our Customer Happiness Team. Thank you!
*Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.*