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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3940 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the product's great and clear sound quality, along with its comfort for long-term use and solid battery life. They also appreciate its nice fit, lightweight design, and quick charging. However, some customers note that the volume is lower and the bass is lacking. A few also mentioned the price could be cheaper.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,940 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Shokz Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. Sound quality is great. Battery lasts a long time and recharges quickly. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had an issue with my headphones I would always have to buy the ones I go over your ear and I’m not really comfortable with that just because I have a piercing inside my ear. When I had the opportunity to listen to music close to my ear without the ability to damage my ear drums. I have used AirPods and with my piercing I had to move it and it ended up having a small soreness when I removed them. I tried the EarPods Pro and they never seemed to stay in my ears. It’s SUPER comfortable and has great sound quality and if you have a lot of base in your music it gives off a vibration on your sides and tickets a bit but it’s awesome. BEST purchase I’ve made with amazing battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    The most comfortable one yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several of these. I'll get to that in a minute. The sound is decent. It could be better. It has improved over past models. I like that you can hear what is going on around you while wearing these. I can wear them for a long time without any discomfort. The two year warrantee is very good. It is also why I have had several of these. They tend to break after about a year. I almost didn't buy them agian because of that. I am a heavy user. I am dissappointed that earplug mode is no longer available. Earplug mode changes the EQ settings so the sound is good when you put in those foam earplugs. Great for activities like cutting the grass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Trigeminal Neuralgia godsend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an avid gamer spending up to 8 hrs a day with different headphones, earbuds that have caused trigeminal neuralgia. Extremely painful! I went on the hunt and found these. So far ive gotten them to pair with a Bluetooth adapter connected to a elgato chatlink pro. No more pain! I used it for 2 hours tonight with voice and sound. I found it expensive however it is the only thing that has worked for me. PS5 console

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open run pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and well made also delivery a outstanding sound after a fast charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shokz are incredible; they sound amazing and very clear. I’ve bought several pairs for my family and everyone loves them. I will always keep shopping at Best Buy because buying here is great—they always help us with everything. Thank you!"

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for running around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music while also being able to hear what's going on around you. I also like to use it in the car because I can hear traffic while also being able to listen to something and and still be able to hear my kids in the back seat. Stays on your head while running or doing other exercise. Can get a little tight on your head. If you wear it for a long time and it can jiggle a little bit? If you are wearing it while sitting and rest your head against the head rest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great overall headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality for both music and phone calls. They’re very comfortable and the battery life is excellent. Download the app and you can switch listening modes from a focus on music or vocal enhancement if you use these a lot for phone calls and online meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the over-the-ear design so I can hear what's going on around me. I use this one primarily for Teams calls on my computer and it's working great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great choice vs the 300 $ Bose or Apple Airpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product, especially if you are a runner or a cyclist; it is very light and comfortable; the only thing I will work on is the sound quality, and I will add more features, especially on the companion app

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    RodelP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, awesome stereo sounds, I love this bone conduction blue tooth technology. I will get one more next time - the orange color.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect For Long Runs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re tired of your ear buds falling out when you run, look no further. These stay on your ears and are very comfortable. They will not totally block out all noise around you, which is the point to safely hear your surroundings as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome open ear headphones, but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a near excellent open ear headset. I wear it everyday nearly all day long as I go about my IT duties in the corporation I work in. It's great at taking teams meeting calls, cell phone calls, dictation to cell or just listening to music or watching YouTube videos. The small button on the left temple is brilliant for pausing media or picking up and hanging up on calls. The only downside to a headphone like this is that being at it is an open ear headphone you do hear things around you. You can turn them up and pretty much drown them out but if things get too loud and you're trying to hear a phone call just pop in some earplugs or stick a finger in your ear and all of a sudden you've got your audio boost. I would give these five stars but the technology isn't quite there yet for me to do so. Don't get me wrong though these are awesome headphones to have especially if you want to be aware of your surroundings while you're listening to things.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good reliable all day daily driver head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best headphones purchase. Gets all day battery and doesn't even realize it's on my head. Multi device switching is good but it's limited to 2 devices. Definitely a daily driver

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Shokz are epic! Now I can ride in the city!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technology! I was out the door with just what I needed. Great fit and unbelievable quality sound and comfort out and about on my Bike! Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Shokz - OpenRun Pro Bone Conduction headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these OpenRun Pro Bone Conduction headphones. They don't go in your ears, can't tell you have them on, 10 hours of battery life and most importantly you can hear your surroundings at all times. Finally, the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headphone. Light, comfortable and easy to use. Quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have quickly become my favorite headphones! I can wear them for hours comfortably, enjoying my music while still being able to hear the outside world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. She needed for work, while she’s on road contact her clients and she needed something different and doesn’t go in her ears, sounds great and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Duncan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I don’t have to stick inside the ear. I would recommend this product in which I already have.

    I would recommend this to a friend