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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3915 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,915 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Does the trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Not so much for phone calls. At higher volume the vibrations tickle my ears. Have to readjust to make sound better. That said they do exactly what I want them to which is allow outside sounds while listening to music safely while walking outside or at gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You have to buy these!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is next-level technology. These will not fall out of your ear and get lost and taliing on the phone is clear. You can even wear ear plugs and still can hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bone conduction headphones take some time to get used to, and you might need to adjust in-app EQs on preferred streaming services to get a sound you desire. These are confortable and sound great! Best buy needs to adjust their specifications, though. It says it offers an extra 240 hours with the charging case. The included case is not a charging case, and Shokz does NOT make one to be sold separately, nor have I found third party options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lets get real..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own two versions of these headsets, these and an older version. This version seems to underperform and honestly makes me question if it is worth owning at all. The ongoing issue I keep experiencing is that it crackles like pop rocks in my ears (more like there is some sort of electrical component wrong with it), and the battery life is terrible! For example, with the older version, the battery life outperforms this version. I tested this out and was disappointed to see that the newer version just doesn't perform the way you would expect. Now, the audio is fine (if you don't mind hearing a bit of noise from your environment), and it is comfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi -Shokz here! We're sorry to hear your OpenRun Pro are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday at work. I could still listen to music and still be able to hear everything going on around me. Sometimes I forget I have it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything I was looking for

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a life saver not only for my active gym life of weightlifting and the occasional CrossFit workouts, but also for my everyday use of listening in on meetings while still keeping an ear out for my kids that are still to young for school and are not in daycare. It’s easy for me to listen for when I am needed and still hear the content I am listening too clear as day. Would highly recommend and buy agin if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! High quality sound and it works with my daith piercing. Also very light; I forget it’s even there sometimes. I use them for running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I owned the previous model, this one is louder, clearer. I use them to mow my yard, put on earplugs and nothing but music through the hole cut. Extra comfortable. No need to hurt my ear canal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend for outdoor activities.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan on Shokz. They were the 1st for runners and I tried the older versions. They last long, do not irritate your ears and sound great. With ability to hear the outdoors, I wear on my long bike rides and I can hear cars while listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound while able to hear surroundings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! I'm able to hear clearly from my device whether it's my desktop at home, desktop at work, laptop while traveling, or my phone. I like to hear my surroundings and this works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Tough headphones.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work when you need to be aware of your surroundings. I put them through many tough environments without issue. I forget that I have them on many times. Battery life is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with Shokz headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second attempt at using a Shokz bone conduction headphone - I had given my earlier one to my father. It enables you to hear the environment around you, which was key for, while enjoying your regular activities - walking, jogging etc. Of course when you can hear the environment sometimes outside sounds may overwhelm the sound quality in our ear but that is a limitation of the human hearing system. Initially there seemed to be connectivity issues but after fully recharging it that issue has not recurred.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them when this color was on sale. I wear glasses and they don't interfere with them or feel weird. It's nice when I'm outside since I can still hear my surroundings. I listen to music and the sound quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound without the annoyance of plugs feeling like they are about to fall out or the issue of plugs pushing ear wax further into the ear causing pain. They maintain the charge for quite a while and charge very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE HEADPHONES!!! I easily wear these headphones 12 hours a day especially when im at work. Highly recommended and will be buying them for other family members!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for casual listening and calls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is real good for casual listening. I hate ear buds as they get messy and cause my ear canal to feel hot. I use the sat the gym as they are very comfortable and can listen to podcasts or music Phone calls are very good compared to other no name headphones I have owned. It is my third pair. I had a button break and shocks people gave me a replacement mailed to me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have two. One for home one for work. Absolutely love these and lasts all day at work!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great outdoor sports headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an outdoor environment where hearing your surroundings is key for safety. These fit great even while wearing a bike helmet and sunglasses. Can hear music well even with wind noise at speed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery life and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair of earbuds give great sound and it doesn't fall off. The battery life is very good, I can use it for multiple days without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great choice for safe driving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The default setting for music does not work as well with podcasts, my primary use. I was able to change the setting by setting up an account and logging in to the Shokz app. Some podcasts are apparently recorded differently than others and the sound works better. Of course, you can't have sound isolation, but that is safer for driving. I like that I can be hiking on the trail and exchange greetings without needing to stop my podcast, but I can stop it and have a conversation if I want, without removing my earphones. I have not tested the claims of how long the charge will last. I found that if it is safe to do so, and what you are listening to has the right sound dynamics, you can put earplugs in and the sound is even louder. The instructions say that the spoken word mode focuses more of the mid-range. It is true that listening to the spoken word in the default (music) mode seems to result in the bass overpowering other ranges and making it difficult to hear male voices clearly. I would order these again.

    I would recommend this to a friend