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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3915 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,915 reviews
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect fit for me. Nothing in my ears. Only issue is when it’s windy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    5 ,⭐

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super confi batter last for ever love them ..sound is amazing.. best choice i made

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bones shocks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product due to the fact that I have complete hearing lost in one year I can now hear music all conversations while speaking on the phone or watching TV task listening great product. Price may be a little high.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Happy Dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an earlier shokz gen. This pair has great quality, comfortable design, and excellent clarity through the sweat and rain. Magnetic charging was much appreciated. Looking forward to many miles in these. Very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .I am blown away. I was very skeptical that the sound quality would be good, but it's just amazing, and I can still hear what's going on around me, which is of course the whole point. I bought them for the gym so I could hear when a gym . Best headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely great and versatile headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, able to hear other noises (hazards) when using, also great at work. I can use with earplug hearing protection when employer’s won’t allow noise canceling as protection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great but they went on sale right after I purchased them. I went back to the store 16 days later and they tell me that I have 15 days only to have them match that price. Most places are 30 days and I would advise you to buy online with a 30-day return policy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Shokz superior to other earbud / headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use when working in the shop and exercising. They have been exactly what I wanted. I have other products but could hear footsteps when moving around and constantly fell out of my ears. The wrap around and conduction design of the Shokz is perfect for what I need and wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great innovation over regular headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup on my MacBook and iPads. Great sound. I can use with and without my hearing aids. Both ways works very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones. Mediocre upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a replacement for my previous open run headohones. As for the good, these have great connectivity and are very comfortable and lightweight. I've worn them for hours on end while working and exercising with no discomfort or issues. The downsides are they aren't quite worth buying over the base open runs. The addition bass is noticable in quiet environments but easily gets drowned out. The IP rating is slightly lower on these. There is also more sound leakage. Overall, these will be a great choice, especially for vocals and podcasts. I can't recommend them over the slightly cheaper open runs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones produce great sound and I was surprised that I often felt like I wasn’t wearing them. Also, the battery life is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he loves them. Long battery life and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Shokz headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super comfortable for ears. Also sound is quiet good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL HAVE IT. WHEN I'M DRIVING EASE TO USE. NOT IN MY EAR DRUM . I RECOMMENDED EVERYONE USE THIS PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect when in the go.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I appreciate it not being in my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usage for the hearing impaired.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usage: I purchased the Shokz-OpenRun Pro for the longer battery life. I do find this is adequate if barely for a day's use. I am totally deaf in one ear so wearing the standard earpieces leaves me with very few choices. I purchased with the hope I would have the ability to hear other conversations, safety while driving etc. For the most part this has been true. The volume is lacking with background noises going on but with only one ear I think the average person will get double the sound and won't need more volume. Comfort: The wrap around over the ears works pretty good for the eye glass users. It may take a while for the user to get used to the pressure of the sound conductor against the side of the face. In fact, Eye Glass wearers may get used to the pressure faster than non-users. Hey, now you get a taste of the nose rests we deal with. They are comfortable enough I accidently got into the shower with them on and there were no issues afterwards. Issues: While the streaming works perfectly I am plagued with disconnects while using on phone calls. While streaming will last for hours, phone calls may last a couple minutes to 15 minutes before losing contact with the phone (Apple). The worst thing is you get no warning like "Disconnecting" etc. It is not disconnecting the call itself so if I am close enough to the phone my customers can still hear me. I do not necessarily think this is the head set but maybe. Adjustability: There is no adjustability at all. For me this is ok. For someone who has a small head, there may be an issue. I have talked with others who swear the tightness gives them a headache. I have not had that happen to me, however you do have to have the conductor in exactly the right place to get the full volume, so there must be some pressure to keep it there. Quality: Unlike some earbuds, I get sound from both sides even though I can only hear in one ear. Most people don't even realize they only get sound in the left side if they have a wired headset. I get the full sound in both sides, so I doubt I get stereo, but i used to have to turn my left air buds upside to get sound in my right ear. Final thoughts. This is by far the best headset I have used. While not perfect due to losing the connection and inability to attach to multiple devices with instant connections, it is adequate for my needs. If my phone calls did not drop, I would give this a really high mark.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Def not worth the upgrade vs Aftershockz yet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the similar aftershockz and I would not have ordered these Shokz after testing them out. The base improvement is overstated and I dont tell the difference at all. While I still love these and they are a slight battery improvement overall, I felt like they marketed them a bit too hard (part of the rebranding to drum up sales even more) and I took the bait and I'm not noticing the differences. I generally listen to hip hop or electronic music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can go walking outside and still hear what is going on around me if I keep the volume lower. I was also surprised that if you have it loud enough you don’t hear anything except your music. I have not tried it with a phone call yet. I’ve taken it to the gym with me and did not have to worry about it falling out of my ear like my air pods sometimes do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight great sound quality and fantastic battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Not as advertised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not bone conducting. Theyre just small soeakers right next to your ears. I had an older model from this brand that were actually bone conducting and i could hear everything around me while listening yo music. With bone conduction you can stick earplugs in and still hear the audio perfectly. Not with these. The EQ is lousy too. The bass is too much and just makes my ears itch. These were may more expensive and way less functional as far as im concerned. The fit is better however and i do appreciate the fast charge.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience and we greatly appreciate your feedback. Bone conduction technology converts sound into mechanical vibrations transmitted through the skin and temporal bone to the cochlea, bypassing traditional air conduction transmitters like the external auditory canal or eardrum. We highly recommend updating to the latest firmware version via the Shokz app. You can also customize your listening experience via the app. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thanks! AfterShokzCHT