Customer Ratings & Reviews
- Model:
- S810-ST-BL-US
- SKU:
- 6510009
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
Very good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the fit is great and work well even if you are wearing glasses. The sound quality could be better and you likely won't hear anything in a subway, but I guess that's the compromise with bone conduction technology.
I would recommend this to a friend Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for every day use nice to have so I can still hear the world around me
I would recommend this to a friendHeadphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for hands free usage and in loud environment.
I would recommend this to a friend- Pros mentioned:Sound quality
I can finally hear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones I am a combat Vietnam vet who lost a lot of hearing these are the best. I paired them with ny LG tv and now I can finally hear all the dialog.
I would recommend this to a friend No alert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth doesn't alert when call is coming in. Doesn't vibrate or ring
I would recommend this to a friendMulti-function button damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these for less than two months and the press button is partially stuck down on the bottom edge, which makes it hit or miss whether it works. I still have a pair of Aftershokz I bought in early 2021 that work without any issue. So this could be a fluke or the quality has tanked since they got popular. They do what theyre supposed to do and sound fine for what they are. But hard to recommend a product that has mechanical issues this soon.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello Joshua- We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Looks good but not as comfortable as I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be very comfortable to wear for an extended time, but it didn’t turn out to be as comfortable as I thought it would be. Head and ear feel tired after wearing it for 45 mins.
No, I would not recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything they say it is. All is good and all is great
I would recommend this to a friend- Pros mentioned:Comfort
There head phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort there good but can’t use them in noisy environments
I would recommend this to a friend - Pros mentioned:Sound quality
Works well…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the sound and build quality of this headphone is really nice. The price is ok, and the tech is just starting so different brands are still hard to find.
I would recommend this to a friend Hear and listen at the same time.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for being in areas that you have to be aware of your surroundings.
I would recommend this to a friendToo much concentration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have difficulty use using this item in an area that has any amount of regular noise. You have to really concentrate and learn how to tune everything out.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Luis- Shokz here. We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenRun Pro. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you!
Pro shocks head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable to wear with glasses for long periods of time. When battery gets to medium they lose connection constantly with my iphone 13 max. Iam disappointed in quality but its a great concept to not have anything in your ears.
No, I would not recommend this to a friendAkward wear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Akward wear. Definitely only use is when running, cycling, or activities where the back of your head doesn’t rest against something. Not comfortable to wear at home in rest/relaxation activities
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with the fit of your OpenRun Pro. The mini size may be a more snug fit for you. We kindly ask that you reach out to BestBuy Customer service directly to learn of their return policy, if you decide these are not a good fit for you. Thank you!
Can't reccomend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life pretty short compared to other wraparound headsets I've used. Proprietary charger was a constant annoyance, just make it USB-C like everything else. Stopped powering on after about 6 months.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Not for iPhones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well on an iPhone! Although you can listen to music with no problems if a call comes in and your on a iPhone you will drop the call. My friend has one on his pixel and they work fine for him.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Great buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a handful of different headsets and this one serves its purpose. I use this at home and work. Great quality overall. Very comfortable.
I would recommend this to a friend - Cons mentioned:Bass
Bad sound quality - NO BASS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass virtually at all. Probably OK if you just listen to talk radio or don't care about music quality. But there's no base. I rarely return anything, but this had to go back. I'll stick with my Bose wireless earbuds.
No, I would not recommend this to a friend Overall pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset really helped out while at work and at the gym.
I would recommend this to a friendcomfortable but lacks in sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice comfy headphones. I like the feel of them but wasn't the biggest fan of the sound quality, so unfortunately I had to return it.
No, I would not recommend this to a friend