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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.6 out of 5 stars with 3918 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,918 reviews
  • Rated 4 out of 5 stars

    Hear and listen at the same time.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for being in areas that you have to be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the sound and build quality of this headphone is really nice. The price is ok, and the tech is just starting so different brands are still hard to find.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay but the price we paid for them at Best Buy was quite a bit more than other places as I found out later.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good but not as comfortable as I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be very comfortable to wear for an extended time, but it didn’t turn out to be as comfortable as I thought it would be. Head and ear feel tired after wearing it for 45 mins.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Multi-function button damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for less than two months and the press button is partially stuck down on the bottom edge, which makes it hit or miss whether it works. I still have a pair of Aftershokz I bought in early 2021 that work without any issue. So this could be a fluke or the quality has tanked since they got popular. They do what theyre supposed to do and sound fine for what they are. But hard to recommend a product that has mechanical issues this soon.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello Joshua- We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Pro shocks head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable to wear with glasses for long periods of time. When battery gets to medium they lose connection constantly with my iphone 13 max. Iam disappointed in quality but its a great concept to not have anything in your ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a handful of different headsets and this one serves its purpose. I use this at home and work. Great quality overall. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    There head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort there good but can’t use them in noisy environments

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Bad sound quality - NO BASS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass virtually at all. Probably OK if you just listen to talk radio or don't care about music quality. But there's no base. I rarely return anything, but this had to go back. I'll stick with my Bose wireless earbuds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset really helped out while at work and at the gym.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well on an iPhone! Although you can listen to music with no problems if a call comes in and your on a iPhone you will drop the call. My friend has one on his pixel and they work fine for him.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. They work, but a majority of the sound is transmitted through speakers. Not great if you dont want others to hear what you're listening to. I think DankPods on YouTube did a review of these,?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to give as a gift. The reason I bought them I have a pair of the earlier version and absolutely love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    comfortable but lacks in sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfy headphones. I like the feel of them but wasn't the biggest fan of the sound quality, so unfortunately I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really like these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear everything around me while still talking on the phone or listening to music. Comfortable to wear. Clear sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality isn't bad but if the volume is up too loud they tend to vibrate. My biggest complaint is the battery life. The description claims '10hrs' but I get maybe 4 if I'm lucky. My guess is I just got a pair with a faulty battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All The Features I Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound…and they accommodate my needing to use an earpiece to monitor separate radio communication. Satisfied buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shokz - OpenRun Pro Premium Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, very impressed with the quality and sound of these headphones. Look great, would definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bone r conductor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bone conduction headphone. I can’t hear much when on my temple. Near my ears I have to ramp up the volume in a public place. Will never buy another one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is too low- connection is bad- keeps a charge for two days or more

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Chell - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you! AfterShokzCHT