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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.6 out of 5 stars with 3884 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,884 reviews
  • Rated 3 out of 5 stars

    Near perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, good value. I didn’t like that when you turn it up, others could hear it. That might be how they all are. Liked other than that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    D wright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the sound is great and you can still hear what is going on around you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for the gym

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just for me. When I'm in the gym, they don't do so well. Don't have a sound that I'm looking for. You have to turn them up to get the sound you're looking for just don't like that vibration side my temple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time connecting, not a fan. Also I didn’t like the strap across the back while weight lifting

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. For connectivity issues, we suggest a manual reset of the headphones. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. All Shokz also come with a two-year warranty. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thank you! AfterShokzCHT

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    No the best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very well but when you put them in high volume it vibrates to much.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Roberto- Shokz here! We're sorry to hear this has been your experience. The Shokz OpenRun Pro uses bone conduction, which means it vibrates your cheekbones to transmit sound. While this is normal for bone conduction headphones, the OpenRun Pro has been designed to minimize vibrations, particularly for low frequencies. If you're experiencing excessive vibrations, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Not worth the money, on my 3rd set

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone doesn’t work well. Can’t use at any speed because the microphone is on the front and picks up all the wind noise. Sound quality is tolerable. Connectivity is unstable. Will disconnect and reconnect at random. Great idea however it need improvement.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Not Bad!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is the best thing about it. It will sometimes lose connections. The vibration can be bad as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is not bad. Sound quality is ok. My biggest issue is with the fitting. It is bulky if you have a smaller head.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for construction environments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy for work, keeps open ear while still maintaining great sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing charger cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all the way home opened the box and found that there was no charge cable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For working out ok and that’s about it I wanted it for bike riding but to much air

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome!! The sound quality and clarity is 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were awesome at first. Slowly the battery life seems to be getting worse. They last for only 6 hrs and I bought the pro foe the longer life and didnt get it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept and can definitely see how these work for certain folks but just not for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but wish the battery would last longer. Will wait to see if another one is produced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for crowed places

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good not bad - it could be rated as 50/50 for a headphone .. we cannot hear it in crowded places and especially gym

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and works well with my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised how lightweight this Bluetooth headset is.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful if you order a product online on their

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a real review on the actual product but as for the service at Best buy it's terrible. I first ordered this item on March 10th and was supposed to be delivered by March 13th which was fine but March 13th came I receive a text message mind you this is the day before my wife's 40th birthday text message read product delayed won't receive it till March 18th contact Best buy can't do nothing would not take responsibility and normally these delays don't bug me but I ordered it from here because it said specifically I would receive it within time frame I needed it and now I got to scramble the day before my wife's birthday because that's how long it took him to tell me that they had sold me a product that they didn't have in stock so they had to order directly from manufacture and it was not their fault.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Interesting Tech and Feeling but not a good fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this on in the store and thought it was unique enough to add it to my audio collection. After wearing this for less than 5 mins at home, I started to feel very dizzy and nauseous. Unfortunately heading to the store to return these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting complaints that from the person I was talking to that they couldn’t hear me.

    No, I would not recommend this to a friend