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Customer Ratings & Reviews

$159.99

Customer reviews

Rating 4.6 out of 5 stars with 3884 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,884 reviews
  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and fit of the headphones is alright but the battery life is way shorter than they say

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well not my style for headphones work well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No so good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality just wasn't there. It didn't get very loud and we returned them for a pair of the beats ear buds. They have been great so far.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several shokz overs the years and these seem to lack the same quality as the others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe only for runners

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not really work well with bicycling here if you wear any kind of headband or strap, it gets in the way much less sunglasses

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beeping all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very, very good and I have no complaints UNTIL…. It gets close to another Bluetooth and when it does that it just beeps. You can still hear whatever’s going on but there’s a continuous beat that you cannot get rid of and it happens all the time and there’s nothing you can do about it. - so u have yo aboid any area with othe bluetooth - impossiable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just not as seamless as iPod pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the interaction with an iPhone and swapping to iPad. Not as seamless as iPod pro.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Bass level: Zero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass level: Zero. They were comfortable and secure, but absolutely zero bass in the sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really good in open spaces, works better indoor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool concept average execution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not great but not bad. Great for a setting where you still need to hear your surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shokz headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not so good! For the price on the Pro product, it lacks quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had good luck receiving calls. I can make calls but still no luck receiving calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that the battery doesn't last and they have a noise that shakes the ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Openrun Pro Premium Bone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over time speaker quality became worse and worse. Had to replace

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great for running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love theses for running. Only downside is I wish there was a little more bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need what they do then it's a no-brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted headphones to listen to podcasts and music while walking my dogs and biking. I wish the neckband were adjustable bc i prefer a snug fit not for functionality. They a little cumbersome with glasses. But they are excellent if you want to hear music and podcasts while not losing contact with the world.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality but talk loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband and he told me he has to talk loud cauz people can't hear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drop in quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old pair of Shokz headphones died and I upgraded to this pair. Unfortunately, the speakers are poor, the Bluetooth is extremely laggy with my iPhone and the microphone is muffled. Customer service with Shokz has been poor at best. I cannot recommend these any longer. I have tried everything to increase the volume with no luck. My biggest issue is talking and dictating when it misses the beginning of almost every sentence. It duplicates words if I dictate. I feel like it would be better to just type which is not the point of the hands-free headset. If you want to listen to music on these, you’ll be fine. However, these are not for working.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their customer service directly to learn of their return policy. All Shokz also come with a two year warranty. Please contact the Customer Happiness Team or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal speaker is not very good.when you give it a command to call some one it does not pick up and you can not here it good either!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise canceling? NOT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, product. Everything in the background is amplified. This item is too expensive for the quality. Do not buy, I returned them.

    No, I would not recommend this to a friend