Customer Ratings & Reviews
- Model:
- S810-ST-BL-US
- SKU:
- 6510009
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Excellent open ear sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for walking in my neighborhood. I also have the previous pair for mowing and yardwork. Combine these with good earplugs and you can protect your hearing while listening to music and answering your phone. My wife could hear and understand me, and I her while pushing the mower. Can't beat that.
I would recommend this to a friend- Cons mentioned:Charging cable
charging cable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.old tech charging cable and unique one so that you cannot use regular cable or charge wirelessly. You will have to carry its own wire everywhere, I do not recommend the product
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it does not cover up your ears so you can still hear well
I would recommend this to a friend Faulty again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of these with the same issue not pausing. It’s extremely annoying.
No, I would not recommend this to a friendWould nit recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great about 6 months and never got help
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Great idea but doesn’t deliver.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to hear in any type of noisy environment. No support for voice assistants such as Siri or Alexa . Can become uncomfortable after a few hours. Fit is difficult to maintain, can be fussy. Over all they are an interesting option with a much needed technology in today’s crowded headphone centric world. We really do need another option instead of the earbud or over ear headphone. It would definitely be a safer environment for many. Can’t wait to see version 3 or 4 if they can stay alive.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi James- Shokz here. Thanks for sharing your feedback! Voice assistant can be set up through the phone's settings. If you decide these are not a good fit for you, since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
For the Perfect Run
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my wife and she says it wonderful to wear during her runs to allow her to still be aware of her surroundings. The volume limit has been ine of her favorite feature to not turn it louder than she has set. A great item and the perfect gift.
I would recommend this to a friendUncomfortable Wraparound Construction
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fun way to listen, but not easy to wear. The "backwards sunglasses" placement makes it awkward and only good for using while standing.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. Thank you!
Headache
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well only draw back after an extensive use it gives migraine.
No, I would not recommend this to a friendEmpty promises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit boasts a 10 hour battery life. I purchased this unit 2 months ago to replace my beloved LG tones. I work 10 hour shifts and purchased this unit based on battery life. I get 6 hours tops. Even worse the Bluetooth audio playback skips and studders. My LG tones never did this. Ive reset the device and even cleared the cache on the app. No resolve. After a month of use the left "speaker" has started buzzing on certain bass notes. The proprietary charge connector should've resulted in me returning them immediately but i kept them to see if they wore worth the hype. Plain answer is no. If you only plan to use your headset 6 hours a day go for it. If your ok with carrying the magnetic charge cable with you everyday. Go for it. If you don't like these options, look into other headsets. Will not be buying another set of these
No, I would not recommend this to a friendBattery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good but the battery. It should last longer for this price.
I would recommend this to a friendLeft side does have sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and half, one side stopped work suddenly
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Go for the mini
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big. Not my Goldilocks. I wear a L hat and prefer the mini.
I would recommend this to a friendPoor battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Open run Pro as an upgrade of the Open run mini that I only had for 4 days because the battery only lasted for maybe 3 hours hoping that this more expensive would have a better battery life, it does but not by much. I wouldn't buy them again.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you!
No microphone, ppl can’t hear you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed in these considering the cheaper ones worked way better. Ppl can never hear me unless I have my phone close to my mouth. What’s the whole point of them if I can’t talk hands free?! Sounds far away too. Noise cancellation is false. These suck.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend updating the firmware via the Shokz app for the best experience with your OpenRun Pro. All Shokz come with a two-year warranty. Please visit our Shokz site to submit a claim. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you!
Works as Advertised
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contrary to what you may have read online elsewhere, I will tell you these are in no way even a moderate solution for deafening tinnitus. You can absolutely hear the sound as it conducts through your skull. But it isn’t clear or bright enough to sublimate existing noises or tones. I believed hype I read online that these would be a workaround for those afflicted with deafening tinnitus. That is unfortunately wrong.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Not long lasting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months and a half. Speakers sound blown today
No, I would not recommend this to a friendHeadset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cuts off some of the direction when hooked up to my gps
I would recommend this to a friendFair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what they are...but not so much on a motorcycle.
I would recommend this to a friendFelt like a step down than a step up from previous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to to send my Aftershockz- Aeropex for a warranty claim after a year of use and couldn't wait , so i purchased these thinking " newer set, better sound' . Boy was it a let down. They are not as loud as previous gen and just seem underwhelming.
No, I would not recommend this to a friend